It took 45 min to pick up a U-Haul I had already reserved.
KENNETH D
Customer Reviews for Yak Towing & Recovery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They do not have a proper office. It is unsafe and lacking accessibility needs. They cannot support mobile check in but advertise that they can. They are inept, unprofessional, and unhelpful. Instead of apologizing about not having my rental equipment, they blamed me for using mobile check in.
Seth G