We originally rented at location close to our home day before rental we got a notice it was changed without even asking us. It was further away we did get 50 "free " miles however we Had issues and both drop off and pick up cost me 2 hours + when I'm already on a tight moving schedule. When picking up uhaul we were unable to check it out due to an issue with check out process said location was closed lucky the owner of that hual location pulled in she stated it was an error on their part not marking it as 24/7 rental . That cost me 1hour 20 mind of my time. Now dropping off we have no drop off box to put key and we ate now going on and hour waiting on how to drop off . So frustrating never want to go through this process . Call center wait takes forever both at pick up and now drop off . Beyond so upset ðŸ˜¡ my precious time wasted because the locations don't have their businesses properly ran . Would never recommend uhual to friends or relatives.Katie B.
Customer Reviews for Barn Owls Portable Buildings
(U-Haul Neighborhood Dealer)
Osceola, IN 46561
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 12 pm
- Sun: Closed
Special Operating Hours
- 11/27/2021: Closed
- 12/23/2021 - 12/25/2021: Closed
- 12/31/2021 - 1/1/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.