Customer did not leave a comment.John H.
Bay Discount Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Kefton S.
Let customer know truck has been sanitized.Jordan C.
Lena was incredible. Incredibly kind and helpful. I would go out of my way to give her service again and will recommend her to anyone who needs help moving in the area!Kevin H.
Lima was extremely helpful and made this transaction a smooth and pleasant one! Definitely reccomend Bay Discoint Tires for your rental needs.JESSICA B.
Great customer service..please continueTravis C.
Customer did not leave a comment.BRANDON T.
It was very frustrating working with this location on the day of pick up. My location was changed from my original pickup location and trying to communicate with the staff of a business that is closed on a Sunday is awful no one was available to assist me. It was only when I called the uhaul 800 number was I pleasantly met with the assistance of Nesha. She de-escalated an frustrating situation and helped me through the process.RAMONA A C.
Nothing she was extremely helpful and friendly.Jazmin M.
Location was run down from the outside, but I would still use it. The online return was great!Patrice S.
Very nice peopleWilliam B.
We returned the truck on time. When we were asked to do the mileage on the app it was saying I drove the truck an extra 10,000 miles. I called uhaul they told me they would check the truck in the next morning and I wouldn't get charged any extra. The next morning I called the shop to ask why I was charged for an extra day, they said they would call back to refund my $40 for the extra day and I never heard back. Very bad experience.John L.
Customer did not leave a comment.Stephen G.
We ordered moving blankets and they didn't have any at this location but we were not informed and had to go buy some so we could pack. It would have been nice to get a printed receipt because when we checked it back in it said we received blanketsBuck C.
There is no on-site parking for the vehicle you drive to the facility in while you use the truck. My only suggestion would be having parking spaces for customers that need to leave a car during the rental. The owner of the shop was so very nice and helpful!Michael L.
Customer did not leave a comment.Randy T.