We had good serviceNadine N.
Customer Reviews for Bishops Falls Agencies
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly location to be returned to.Brendon K.
No drop box for keys. The location wasn't open so I had to wait for someone to show up to take possession of them.Andrew B.
There was nobody there to hook up the Uhaul for me so I had to do it myself. I got covered in grease.Andre S.
More packing accessories.Rebekah J.
Customer did not leave a comment.DAVID S Y.
I advised the personnel of this location that the tires need replacing as well as the wiper blades. I also recommended they not rent it in snowy conditions until the repairs are completed.Barry H.
Customer did not leave a comment.Adam Dj S.
All good ! Thanksnorman J.
I refilled the tank to half and when I dropped the truck off in Clarenville I got charged 20 more dollars on my credit card, not impressed.Jason L.
Customer did not leave a comment.Felisa B.
Bishop Falls location is unkempt. Arrived at 9am and had to wait for the office to open. I booked a truck to take one way to St John's and drop off there. An error was made and I was forced to return the truck the following day otherwise i would not be able to take the truck. I then had to rush moving in to the new house and return early next day. I also had to full up the truck $150.00 for the return trip which i never intended to do in the first place. From start to finish this was a terrible experience.rodney R.
Customer did not leave a comment.Jonathan S.
Customer did not leave a comment.Wayne D.
Sean was Awesome to deal with!!alan M.
Customer did not leave a comment.John C.
Customer did not leave a comment.Melinda S.
Customer did not leave a comment.Paul C.
Customer did not leave a comment.Lillian H.
The box wasn't cleaned out and the cup holder was dirty along with the Driver's door inside. Also the engine was down approx 1/2 litre of oil. I was provided oil but wasn't enough and there was no more on hand. I swept up the cargo box and used spray nine to clean the door and the cup holder. Staff were very nice which always makes the experience good for me. I'll be back.Carson S.
I was surprised how expensive it was for a day rentaljeremey M.
Customer did not leave a comment.Trevor H.
No suggestions as it was a positive experience.Stephanie B.
Customer did not leave a comment.Andrew B.
Excellent customer service.wanda P.
Customer did not leave a comment.Peter L.
Individual at the drop off location was not knowledgeable.jason R.
Customer did not leave a comment.stephanie B.
Customer did not leave a comment.Branden P.
Customer did not leave a comment.Kenneth S.
Customer did not leave a comment.BILL M.
No need for improvement.Howard B.
This was not my pickup location. I selected a location that was only 5 minutes from my house. I was called the day before pickup that i had to drive 1hour away to Bishops Falls. When i called this location, she told me that uhaul had informed her days before. I was offered extra milage but no compensation for the extra gas for the uhaul or for my own vehicle there and back. I was forced to take the offer for lack of options less than 24hrs before pickup. Upon arriving to pick up the uhaul, such information was not passed along to the rental location. The lady that served me was helpful, i put blame on uhaul for not informing her. This is not the first time uhaul has done this, but it will be the last.Stephanie R.
Customer did not leave a comment.Travis S.
Customer did not leave a comment.MARGARET C.
Customer did not leave a comment.christopher M.
Have those trucks available in GFW w where U-Haul is available also , where I live so I don't have to travel to Bishops Falls to rent it . Why can't I drop it off in GFW as a local place instead of traveling back to Bishops Falls. Why bother having it in GFW if the trucks aren't available ? It's not because they were rented out either as I am told by the business there . SucksPERRY G.
The workers there are great and very nice ....will use them aging if I need toWADE H.
Rental 10 foot truck was clean and propierter was excellent to deal with, however there was a snow storm last night and today and the tires on the truck are GARBAGE. I was delayed by a couple of hours, because the truck spun out at every yield, turn and stop sign, there is absolutely no traction on the tires whatsoever. I couldn't make some of the hills at all, had to back up and get a run several times. Very Dangerous and UNSAFE. Should change to New tires or Winter tires.Pat S.
I have no suggestions in that regard. The trailer absolutely served the purpose and the trip across the country went without a hitch (pardon the pun). Many thanks to UHaul !!JANET H.
Customer did not leave a comment.MELISSA K.
Customer did not leave a comment.GORDON P.
No issues, very pleasantGORDON C.
Customer did not leave a comment.Mollie B.
Customer did not leave a comment.George M.
Customer did not leave a comment.REGINA H.
Customer did not leave a comment.NEIL B.
Customer did not leave a comment.COURTNEY L.
Customer did not leave a comment.KEITH B.
Customer did not leave a comment.