Customer Reviews for BKH Auto Wholesale

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of BKH Auto Wholesale

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Tammy A.
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I really want to say thank you to the gentleman who works there. I booked a truck for a small individual pick up and everything went very well. Fast, professional and courteous. I have rented U-Haul for almost every move and this has by far been my best experience. Thank you.

MOE N.
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I was charged $160 when it should be about $60-$70!

PAULINA C.
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There was no body at all to take the truck and then i got charged $39.98 for a gas fee for returning the truck in the same condition it was given to me because according to them it was returned slightly under the 1/4 mark, when I dropped it off it was actually over the 1/4 mark. Had someone been at the location this wouldn't be an issue but I dropped it off on 27 Jan and I finally received an invoice 3 Feb, completely unacceptable. I will never recommend u-haul to anyone in the future. The whole experience from beginning to end was awful and I truly feel robbed.

Norma H.
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Brandon was excellent. He went above and beyond with his customer service.

wilber C.
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Customer did not leave a comment.

Christine C.
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Friendly and a pleasure to deal with.

Euphina S.
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Customer did not leave a comment.

Jaime G.
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The truck had lots of scrapes and dents that were not marked. The truck exterior and interior were dirty. The storage area had leaves, dead reptiles, dry mud all over the floor, and it honestly looked like someone smeared shit all over the walls. The location was a poorly maintained residence with a side office and the lack of truck upkeep reflected the office conditions. Furthermore, I've rented a lot of Uhauls from a lot locations in this was my worst experience by far. The ride was so bad my back was sore just from driving it around town for an hour or so total. I didn't even lift anything but my back was killing me from the seat and bumpiness. That never happened to me from any other Uhaul truck. Won't make that mistake again.

john M.
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There was a young cat here who helped me.

Timothy G.
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Absolutely TERRIBLE service. I dropped off my uhaul truck and tow dolly within the 5 days of use and DID NOT go over my allotted miles. I had the receipt of delivery at the CORRECT drop off location. Then a month later they billed me for almost $700 because the tow dolly was not returned and it was taken and dropped off at another location, which was 600 miles from the place I dropped off the uhaul and tow dolly to begin with. I am NEVER using Uhaul again. I've tried contacting the uhaul location where it was dropped off and all they said was “we will look into it”.

john M.
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Customer did not leave a comment.

jasmine M.
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The guy was nice. Came out to assist me.

John K.
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Easy pick up.

Frank P.
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Drastically overcharged, was given no paperwork, rental location is a literal shack in the woods.

TOM C.
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Customer did not leave a comment.

Bill C.
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Customer did not leave a comment.

Darcy M.
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Don't get the customers orders wrong...and mix up the days and locations.......Plus, Make sure there is an employee present at office location for a scheduled appointment, and to do there job!...Ya know, Not screw up somebody's whole moving date plans! Lol

Brenda R.
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The windshield had about a 10 inch crack in it. This should have been repaired.

Eric O.
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Customer did not leave a comment.

ENMANUEL R.
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Customer did not leave a comment.

Raul R.
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Horrible experiencie Trucks AC broke Twice in the middle of the road in FLs heat Lost a total of 6 hrs under the sun. Lost a day of travel They put me on a $45 hotel with bedbugs

LESLIE D.
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Customer did not leave a comment.

Melinda S.
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The guy was very kind and helpful at the location. I would definitely recommend. However, the equipment was not in good working order this is not a reflection on him at all or the location. I had a blow out after about 6 hours of driving it took uhaul 1 1/2 hours to fix the flat tire. Then 88 miles down the road I had another blowout along with yet another 1 1/2 wait to fix the tire. Then when the sun went down there trailer had no running lights. The breaks and signals worked just no running lights. It was awful! I had to pull over and get a hotel room because the trailer could not be seen on the road in the rain. My 15 hour trip turned into a 26 hour trip. Again this is NO reflection on this location!

Sarah P.
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The man at the pick up location was next to none. Very helpful and kind man. We will be back for my next move in 2 weeks definitely

FELIX A.
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Customer did not leave a comment.

scott F.
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Customer did not leave a comment.

Tara P.
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Customer did not leave a comment.

dolores H.
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Better sign to show location & check back of trucks before leasing. Other than that great experience!

William K.
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Great place get what you need and great people

AARON H.
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Was charged for fuel when I have photo evidence proving i put more fuel back.

Patricia B.
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Friendly and very knowledgeable. Thank you

Tellina M.
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Customer did not leave a comment.

Gregory P.
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Customer did not leave a comment.

Tammy G.
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Extremely helpful and efficient.

ROBIN D.
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He ripped me off. I will never use U-Haul again. Fuck you guys

Tasca S.
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I reserved a uhaul truck at least 2 weeks before i needed it. On the day before my reservation to pick up the truck, I received a call from uhaul to let me know the truck would not be available. I was furious. They made another reservation for me at another location. I called to confirm my reservation at the location and was told I could not pick up a truck there cause her internet was down. I then had to call uhaul again to get another location. The next location was 30 minutes away and past my storage unit where my furniture was stored. I was very unsatisfied with the service I received.

David M.
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N/A

Roger M.
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Excellent through and through.

Jody B.
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Customer did not leave a comment.

christopher B.
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Customer did not leave a comment.

Pablo S.
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Customer did not leave a comment.

Don B.
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Customer did not leave a comment.

Kourtney G.
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None

Danny W.
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Customer did not leave a comment.

Robert W.
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Customer did not leave a comment.

Bill C.
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Internet based early check in and drivers license upload and check in did not make it to check in location. Had to be redone manually.

Taylor M.
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Customer did not leave a comment.

Richard B.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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