Customer Reviews for Blackburn Furnishings

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Blackburn Furnishings

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STEPHANIE S.
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They charged me more than my receipt said I was on the phone with them for over an hour just trying to get the keys I will never use the online check in thing again

KAYLA P.
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Was told I would be charged around $70, turned out to be almost $90 and never got refunded my amount due to me.

JAMES H.
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Customer did not leave a comment.

Gerald D.
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Customer did not leave a comment.

Heather L.
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Blackburn's wasn't the problem, it was the uhaul number they called, I originally wanted the uhaul for Saturday but they said I could get it Friday at 330 since they aren't open on saturdays and I wouldn't be charged extra. so I went and the system wasn't working so they called the uhaul number, They asked if I needed a appliance dolly, I did, but they didn't have any, so they charged me for it and then sent me to Logan to get it. Once I got there they didn't want to give me one since it didn't match with their numbers. It was a shit show. Finally after they called they gave it to me, but that was around 430-5. And I wanted the truck until 7 Saturday but I ended up having to take it back Saturday at 3:39. I'm not happy with the experience, on top of moving it was something I shouldn't of had to deal with.

Melvin B.
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The pickup location was incredible and they were very customer friendly and attentive.

JAMES D.
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To advertise $39 day is a joke! It cost me $281 and $40 in fuel. Ridiculous!!!!

Kathy W.
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Customer did not leave a comment.

SHIRLEY S.
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Customer did not leave a comment.

Lynn H.
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Customer did not leave a comment.

Clayton S.
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Every time we rent a Uhaul, it's a disaster of an experience. We were unable to pick up the truck we initially reserved because of a screw up on your end. So after running around trying to find another one, we had to drive 40 minutes to get it and picked it up 2 hours later which put us behind in moving. On Saturday, we were told that as long as we returned it before 9 PM, we wouldn't be charged another day. We returned it at 9 and still got charged 2 days. There's not necessarily anything wrong with this location. Uhaul is just a disappointment of a company.

Steve C.
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Customer did not leave a comment.

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