Customer Reviews for Blue Angels Sales
(U-Haul Neighborhood Dealer)

651 reviews

10114 County Line Rd   Madison, AL 35756

Office Hours

  • Mon-Sun: Closed

Services at this Location:

Contact Us

10114 County Line Rd
Madison, AL 35756

Services at this Location:

Office Hours

  • Mon-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Make sure the phone number isn’t busy all the time.

Jarius P 
Rating:
1.0

Customer did not leave a comment.

NYIECHA S 
Rating:
4.0

Customer did not leave a comment.

Bruce T 
Rating:
5.0

Customer did not leave a comment.

Leslie K 
Rating:
5.0

Customer did not leave a comment.

Jana W 
Rating:
5.0

Customer did not leave a comment.

Olivia A 
Rating:
3.0

Customer did not leave a comment.

Robert O 
Rating:
1.0

I was sent on a wild goose chase by the owner of the location because he admitted to forgetting the dolly I ordered. along with U-Haul traffic department all together I went to 3 separate locations , which cost me a good deal of money! when I finally arrived at the 3rd location I was sent to the employee at the 6th st location didn’t feel like “hunting” what I came for so instead gave me a box dolly but charged me for a utility dolly and told me if it didn’t fit in my car for the return to strap it to the hood of my car….. unhappy and taken advantage of is an understatement! Uhaul has cost me a good penny an a lot of time! I will NEVER be renting from you again, I’d rather pay a moving company then ever deal with what I have this past weekend. Professionalism is very lacking in my experience.

Sarah M 
Rating:
5.0

Everything was perfect.

Whitney C 
Rating:
5.0

Great customer support at Blue Angels, thanks Philip!

Rebecca M 
Rating:
4.0

Furniture dolly was not in truck when picked up and furniture blankets were unavailable at this location

Chandler H 
Rating:
5.0

Great people at Blue Angels. My second rental from this location. Flawless both times. Five stars!

Kelly T 
Rating:
5.0

Customer did not leave a comment.

Kendra F 
Rating:
5.0

Stay the same

Michael W 
Rating:
5.0

Excellent and personable customer service.

PAXTON S 
Rating:
4.0

Customer did not leave a comment.

ashley m 
Rating:
5.0

Very friendly and efficient. Great to work with. Will use again.

WILLIAM W 
Rating:
5.0

n/a

Carl S 
Rating:
5.0

Service was great! Would highly recommend!

Jessica S 
Rating:
5.0

Customer did not leave a comment.

Bruce G 
Rating:
1.0

You made me go out of my way to pick up this truck when the exact truck was at my storage unit and sat there the entire time I rented this one! It added additional miles to my overall bill that I didn’t need to drive! You basically cost me money that I shouldn’t have to spend. It won’t happen again!

James H 
Rating:
5.0

The owner has a great personality, winning spirit, and overall just seemed like a great guy. Loved all of his quotes and art on the wall. He was very customer centric, made us feel welcomed, and was very helpful. I RATED HIM AND THE EXPERIENCE A++++++ due to his client obsession!!!

Catina B 
Rating:
5.0

This is one of the best U-Haul dealers I have been to very professional courteous, takes care of the customer with a smile.

Phillip A 
Rating:
5.0

Customer did not leave a comment.

PHOENICIA W 
Rating:
5.0

Customer service was A1. Just keep doing what you’re doing.

Shea M 
Rating:
5.0

Nothing, it couldn’t have been any better. Thanks

Rita E 
Rating:
5.0

Customer did not leave a comment.

Tanya R 
Rating:
3.0

I had a charge of $5 extra. There were a little dirt in the back of the truck.

KOUSHIK G 
Rating:
5.0

Driver's side was muddy but useable.

Deatrice J 
Rating:
4.0

I think the service was great! Got in got what i needed and got out very fast very efficient

Bric N 
Rating:
5.0

Customer did not leave a comment.

Ivan I 
Rating:
5.0

Sun visor broken on driver side and had low tire light on. Fix those things

Greg S 
Rating:
3.0

The only inconvenience of the location is having to go find the truck, then trek to the main building to collect the key, then trek back to the truck. Also, returning the truck at night was pitch black, so improved lighting would help.

Jessica M 
Rating:
5.0

Customer did not leave a comment.

Al L 
Rating:
3.0

Easy to drop off & go. Place needs better lighting for safety. Was so dark we missed the driveway & had to back up!

Carol A 
Rating:
5.0

Customer did not leave a comment.

Jerry C 
Rating:
5.0

Customer did not leave a comment.

CURTNEY S 
Rating:
5.0

Customer did not leave a comment.

Corey m 
Rating:
5.0

Customer did not leave a comment.

Katrina H 
Rating:
5.0

Best U-Haul service in town. Highly professional and courteous. Will definitely be back.

Jamarious W 
Rating:
4.0

Customer did not leave a comment.

Jennifer B 
Rating:
5.0

Customer did not leave a comment.

TAN B 
Rating:
5.0

Keep doing what you’re doing! Outstanding job.

ALONZO B 
Rating:
5.0

Customer did not leave a comment.

Joshua H 
Rating:
5.0

This was my second time using the service and awesome customer service very helpful! Thank you!

Rose D 
Rating:
4.0

Customer did not leave a comment.

Bacardo J 
Rating:
3.0

Offer a non-damaged Jack for loading the trailer. It took me over half an hour to load up with their rickety, bent jack. It took me less than 5 minutes to unload because I brought along my 3.5 ton mechanic jack.

Wade E 
Rating:
5.0

Customer did not leave a comment.

Sharenus P 
Rating:
5.0

Customer did not leave a comment.

Willie L 
Rating:
5.0

Everything was wonderful. The owners are very kind and accommodating. I had no issues with my rental experience.

Laura S 
Rating:
4.0

It was hard to see the U-Haul trailers and trucks from the road. I passed by it even though Google Maps was telling me that it was right there

Ephraim G 
Rating:
5.0

Give your employee Phillip Adair a good Christmas bonus. He went above and beyond with customer care. I had to rent a car dolly and could not have used it, if Phillip did not take the time and show me different towing scenarios and go over things that could possibly go wrong. He even had a hands on instruction class with me (I can't learn by being told)

Robert S 
Rating:
1.0

Issued me the wrong trailer number. This caused big problems when trying to return the equipment. I would not recommend renting from this vendor

DARIN B 
Rating:
5.0

Uhaul app sucks.

Kelvin G 
Rating:
5.0

Very easy

Michael B 
Rating:
5.0

Customer did not leave a comment.

Traci G 
Rating:
5.0

Nothing, it was perfect

CHUCK B 
Rating:
5.0

Customer did not leave a comment.

Lisa W 
Rating:
5.0

Customer did not leave a comment.

Rodney G 
Rating:
5.0

Great service!

Juliana A 
Rating:
5.0

Customer did not leave a comment.

TOM L 
Rating:
5.0

Very accommodating and friendly, exceeded my expectations and made me feel welcome.

John S 
Rating:
5.0

Customer did not leave a comment.

William L 
Rating:
5.0

We had a great experience with our truck rental from Blue Angels Uhaul. Prompt and courteous service had us checked out and on the road quickly in the cleanest truck I've ever rented. Will definitely get my business again and also be recommended to family and friends.

Allen S 
Rating:
5.0

Very friendly and welcoming!!! I will recommend family and friends to this location anytime!!! Thank you again for everything!!! Have a bless and wonderful week and everyday🙏🏽❤️.

Rose D 
Rating:
4.0

Customer did not leave a comment.

ELIZABETH M 
Rating:
2.0

I was charged $26 for gas when it was very close to the half way mark from which I received it on. I ordered a $29 truck and drove 48 miles or so …I ended up getting charged $109 overall!! Ridiculous!!!!

Quanta I 
Rating:
5.0

Excellent place to rent a U-Haul. First time at this location. Will definitely rent from this location again in the future.

George W 
Rating:
5.0

Great Service

JOCELYN R 
Rating:
5.0

Customer did not leave a comment.

Jimmy G 
Rating:
5.0

Customer did not leave a comment.

Mark F 
Rating:
4.0

Customer did not leave a comment.

Theresa F 
Rating:
5.0

Fast check-in and friendly owner!!

Robert W 
Rating:
3.0

The view exiting onto County Line Rd is severely blocked by advertising vehicles making it extremely dangerous trying to exit the facility. Recommend moving those vehicles.

Chris W 
Rating:
5.0

Customer did not leave a comment.

Larry Y 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN L 
Rating:
3.0

Equipment needed maintenance. Rubber on windshield blew off and flapped on the window the entire trip. Low tire was on the screen the entire trip. There was a loud banging noise above the passenger's head so much so there could be no conversation.

Melanie S 
Rating:
5.0

Customer did not leave a comment.

Jarrett L 
Rating:
2.0

Lot was almost completely dark where equipment was left. Lot was small and full so hard to park anything big or that had to be turned around. Only light was on the porch with the key drop box. No parking lot, just a field. Trucks had to drive between two deep trenches that weren't lit but marked with traffic cones. Would be fine if in daylight.

albert s 
Rating:
5.0

This location is a secret hidden gem. The staff is very professional and about the friendliness people you will ever meet. The equipment is well maintained and they take time to detail the equipment after every use. Also, I staff is quite knowledgeable and provide tips to keep customers from overpaying and out of trouble (like personal insurance doesn't often cover commercial vehicles). And the prices are quite reasonable.

Stephanie A 
Rating:
5.0

The lady that assisted me was very courteous and attentive. I was a little exhausted from working, yet her calm demeanor actually calmed me down. I had a great experience with this location.

Shamica J 
Rating:
3.0

Why would U-Haul have a customer pick up two trailers and a truck at one location and drop two trailers at one location and the truck at another. Absolutely ridiculous, and the state we would be charged extra if not taken to other location

Joshua F 
Rating:
4.0

Location was convenient and can pickup trucks 24/7. App was frustrating because it took forever to upload pics and move to the next step. When I was returning the truck, I waited 30 min to upload pics without success and just gave up and dropped the key in the box.

Shannon S 
Rating:
5.0

Customer did not leave a comment.

Jennifer N 
Rating:
5.0

Customer did not leave a comment.

Angelo B 
Rating:
5.0

Customer did not leave a comment.

Randy W 
Rating:
5.0

No suggestions for improvement, personnel were professional and courteous.

william c 
Rating:
5.0

Customer did not leave a comment.

Monica T 
Rating:
5.0

Customer did not leave a comment.

Mayrel R 
Rating:
5.0

Customer did not leave a comment.

misty w 
Rating:
5.0

Customer did not leave a comment.

Malinda J 
Rating:
5.0

Anything you was a great help. Appreciate all you done

carletta b 
Rating:
1.0

The truck bed was very dusty an dirt got all over my furniture bad. My appliance dolly was not on the truck an I didn't even receive notification they didn't have any.

Felicia V 
Rating:
5.0

Nothing, the gentleman there was awesome. Very courteous and welcoming.

Cynthia T 
Rating:
5.0

Great people.

Rodriquez S 
Rating:
5.0

Customer did not leave a comment.

Teresa W 
Rating:
4.0

The truck was not filthy, the cab just could have used a good cleanup, there was piles of cigarette ashes on the floorboard so you can tell it had not been cleaned out. Other than that the truck was fine

Jason M 
Rating:
5.0

Customer did not leave a comment.

George T 
Rating:
4.0

Customer did not leave a comment.

Asher K 
Rating:
5.0

Customer did not leave a comment.

Phillip A 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top