I was charged a fee for dropping my U-Haul off one way after the man at this u haul gave me a drop off time of 9pm after I waited hours for him to get there to give me the keys with my daughter crying for 2 hours!Cloey N.
Customer Reviews for Bright Laundry and Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
May 07, 2021 Kelly guided me thru check-in process quickly and thoroughly. He is definitely an asset to U-Haul! Stan WestStanley W.
Customer did not leave a comment.Aleksandra D.
Customer did not leave a comment.Leona Y.
Customer did not leave a comment.David O.
I found the check in process to not easy, I had a hard time checking in and was off my schedule because of it. I don't have any ideas, but it was user friendly for me, I spent an hour trying to get a customer service person to help me!!!Elonda T.
Truck smelled horrible, had some garbage inside.Juliann S.
Customer did not leave a comment.Robert G.
Customer did not leave a comment.lavonne C.
Customer did not leave a comment.Tamra W.
No employee present at location for pick up. I was about 20 minutes early for my reservation but I would expect a business to be staffed during it's posted hours. Luckily I was able to call UHaul and they were able to process my trailer pick-up over the phone and I could hook up the equipment myself.Dennis S.
Gentleman running this facility was very friendly and helpful. Did a good job taking care of me.Kenneth H.