Customer Reviews for Carolinas Auto
(U-Haul Neighborhood Dealer)

18 reviews

5110 York Hwy   Gastonia, NC 28052

(704) 869-2584

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(704) 869-2584

5110 York Hwy
Gastonia, NC 28052

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JENNIFER S. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth B. 
Rating:
4.0

Customer did not leave a comment.

RONALD K. 
Rating:
2.0

Have a staff member on site during normal business hours to complete transaction.

SCOTT M. 
Rating:
3.0

One of the rear parking lights was not working on the trailer. The U-Haul office didn't have anyone to fix it so I looked at it. It's cable was not connected when I looked at it, so I fixed it. Nothing we experienced would keep us from coming back, but it would have been better to have it ready to go when we arrived.

Jeff S. 
Rating:
5.0

Very friendly and kind great experience staff at shop very helpful highly recommend for u haul and body shop work

Jay M. 
Rating:
5.0

I went to a different location located off Wilkinson Blvd in Charlotte NC at first the lady quoted me over 500.00 for the same size truck going to the same location. I'm not sure why. I'm very confused .

Tanya V. 
Rating:
3.0

Don't over charge them like you did me I put the amount of gas back in that it had when I picked it up and you charge me for a full tank u haul is the most discussing place I've ever gotten a rental from I'll make sure nobody else gets done this way you shouldn't be allowed to do that to hard working people

Tabatha L. 
Rating:
2.0

The truck I ordered was not there. They did upgrade me but the truck was disgustingly dirty. Trash, dirt, glass, screws and more in the back of the truck and the inside of the cap was sticky and smelled of smoke.

Deborah Y. 
Rating:
5.0

Customer did not leave a comment.

Howard U. 
Rating:
1.0

We had problems with getting the truck, then the guy that we contacted was super rude . We was so not happy about our experience and won't ever rent from there again .

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

Heather L. 
Rating:
4.0

All contact was with uHaul was online. The pickup process was via my iPhone and apparently the rep was very busy. It took much longer that I expected.

Paul P. 
Rating:
4.0

Customer did not leave a comment.

Kenny S. 
Rating:
3.0

Customer did not leave a comment.

Kautelza R. 
Rating:
5.0

Customer did not leave a comment.

Rating:
3.0

Everything Went Very Well! Good Service

WILLIAM R. 
Rating:
2.0

I was told that the tank was full. The needle was on F. However, the tank could hold about a a quarter of a tank past the F Mark. I was told I had to return it completely full to avoid any charges. So I'm getting a tank that can hold another $20 worth of gas and I'm required to put that extra gas into it? Not right or not fair. The tank should've been completely full and I'll return it completely full. That's fair. Been using U-Haul for years. If I don't get a small credit I'm switching to a Budget. I've never had need to complain before.

Richard L. 
No reviews have been submitted for this location.

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