Customer Reviews for Central Maine Equipment
(U-Haul Neighborhood Dealer)

119 reviews

56 Garland Rd   Winslow, ME 04901

(207) 873-1877

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 7:30 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(207) 873-1877

56 Garland Rd
Winslow, ME 04901

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 7:30 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kendra B. 
Rating:
5.0

Customer did not leave a comment.

Margaret H. 
Rating:
5.0

Customer did not leave a comment.

Paula C. 
Rating:
5.0

Great Service

Guy B. 
Rating:
5.0

The gentleman who waited on me was great, very personable, very professional, the process was very efficient.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

robert K. 
Rating:
5.0

Customer did not leave a comment.

robert K. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
4.0

Customer did not leave a comment.

CORINNE B. 
Rating:
5.0

Customer did not leave a comment.

Robin T. 
Rating:
3.0

Customer did not leave a comment.

PAUL B. 
Rating:
5.0

Customer did not leave a comment.

PHILIP N. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER K. 
Rating:
5.0

Nothing was easy fast and great

ROBERT B. 
Rating:
5.0

Auto trailers are only 4 pin with the useless surge brakes instead of 7 pin and electric trailer brakes.

PEYTON S. 
Rating:
3.0

Fine place. The uhaul website caused all the problems with returning the truck

Hannah B. 
Rating:
5.0

Customer did not leave a comment.

Helen T. 
Rating:
5.0

This was the best experience I have ever had renting a uhaul. I will only rent through Central Maine Equipment from now on.

Eric A. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY D. 
Rating:
5.0

The staff was fast, friendly and helpful

Mwashuma S. 
Rating:
4.0

Thorough asnd helpful

TIMOTHY H. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
4.0

We had ordered a 15' truck and was given the option of a 26' with no compensation for the price of gas which is much more. With all of the extra space, it was hard to keep our items from moving around otherwise. We were “guaranteed” a 15' when we placed the order and gave our information. Quite frustrating, much more expensive and harder to drive. This was U-hauls problem, not the locations we picked it up from. The people at the locations were great.

Tyreik M. 
Rating:
3.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Mathieu C. 
Rating:
5.0

Friendly service, very helpful! Everything went smoothly!

Lisa B. 
Rating:
5.0

Customer did not leave a comment.

WILLOW R. 
Rating:
5.0

Customer did not leave a comment.

Alexandra L. 
Rating:
5.0

I have no suggestions

Janice E. 
Rating:
5.0

they was great and helpful

Dennis M. 
Rating:
5.0

Customer did not leave a comment.

Samantha C. 
Rating:
4.0

Tim McDermmot was very friendly and helpful

Jason W. 
Rating:
5.0

Great customer service with sincere and professional counter employees. The truck needed cleaning and the wiper blades were worn and torn.

Linda B. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN R. 
Rating:
5.0

Everything was fine and just as I would want. The staff at Central Maine Equipment were friendly and supportive.

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

MARGARET M. 
Rating:
4.0

Customer did not leave a comment.

Dan P. 
Rating:
5.0

Customer did not leave a comment.

Andrew D. 
Rating:
3.0

Customer did not leave a comment.

Justin A. 
Rating:
2.0

Customer did not leave a comment.

Susan P. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

Kimberley S. 
Rating:
5.0

Great Service. No improvements needed.

Claire L. 
Rating:
5.0

Just not easy for us to use directions from cell.

Claire L. 
Rating:
5.0

I was so relieved to learn this location does rentals for longer term situations. Each time o needed an extension for a day, that was no issue. Dropped it off, used key box and got correct invoice right to me email. Awesome experience!

Janice L. 
Rating:
5.0

Customer did not leave a comment.

mark S. 
Rating:
5.0

Customer did not leave a comment.

WALDO L. 
Rating:
3.0

Customer did not leave a comment.

Andrew A. 
Rating:
5.0

This was an in-town move of household goods and only took a few hours (and lots of sweat) to accomplish. It was a warm, humid day, and the destination was a third-floor apartment. The truck was an excellent vehicle for the job. Relatively new, in very good operating condition, clean, and easy to drive. It was a 15-foot truck, so it was no particular challenge to operate. Air conditioning worked well, which was a welcome feature and would have been even more so if it was a long-distance, summertime move. This outlet in Winslow is not a major U-Haul location, but the owner is really good to work with. I recommend him and his equipment highly.

WOLDO L. 
Rating:
5.0

Customer did not leave a comment.

Caleb R. 
Rating:
5.0

Customer did not leave a comment.

Lauren V. 
Rating:
3.0

Have a friendlier service rep who isn't so slow. Very rude and had a smirky attitude.

Jolene M. 
Rating:
5.0

Customer did not leave a comment.

PAM M. 
Rating:
5.0

Customer did not leave a comment.

REED T. 
Rating:
3.0

The 24/7 after hours pick up was a total disaster. The person at this location did not adequately explain that an account needed to be set up - that merely entering the reservation into the "I do not have an account" option would not suffice. It took over an hour to get the proper customer service after 4 phone calls in order to get my key and get the truck. I did watch the video on my own accord prior to the 24/7 pick up, and nothing indicated that a full account would need to be set up in my name as that was the number used when the reservation was made. Also, I was consistently told the app didn't work, and the website would. Nothing worked. It was frustrating, time consuming, and a horrible experience.The person who ended up on the phone with me was helpful in the end. I had made a request to customer service thirty minutes prior to just be able to talk to someone that could help me as she had. I'm not sure why I had to be kept being sent through the loop of continuing to try when it was apparent that after 30 minutes the site was not going to work properly.

WENDY C. 
Rating:
5.0

Customer did not leave a comment.

Anna B. 
Rating:
3.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Amanda T. 
Rating:
3.0

Customer did not leave a comment.

Ashley M. 
Rating:
5.0

Customer did not leave a comment.

AMANDA M. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Great job!

Debra D. 
Rating:
5.0

Customer did not leave a comment.

Jeremiah T. 
Rating:
3.0

Customer did not leave a comment.

John F. 
Rating:
3.0

I wound up using a smaller trailer because the 5X8 trailer was frozen in the ice and was charged for the larger trailer.

EDGAR C. 
Rating:
5.0

You just have to understand that the UHaul is not the main part of this business. There are other customers for different reasons and it might take a little longer than the usual UHaul place but the help is friendly and attentive. A very neighborhood feel to it.

Patricia S. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Awesome service even though the storm has caused connectivity issues. Top notch service!

Michael C. 
Rating:
5.0

Customer did not leave a comment.

brett M. 
Rating:
3.0

Customer did not leave a comment.

Douglas S. 
Rating:
1.0

tow dolly was parked with grass growing around and through it. there was no wiring harness for lights so I had to take one from another trailer. Noone did a preinspection with me and when I tried to secure the vehicle in tow, the ratchet straps were rusted badly and would not work. after almost 30 minutes, I got one to work. I ended up towong my vehicle but only partially secured. I did not feel safe and was very unhappy.

susan S. 
Rating:
3.0

Customer did not leave a comment.

Tara N. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
5.0

Staff were pleasant, polite and easy to communicate with. I was unsure of my exact needs when I first rented the vehicle they were very helpful and accommodating.

Deborah B. 
Rating:
3.0

Noone on site!

Clyde L. 
Rating:
3.0

Speed up lease process

michael M. 
Rating:
5.0

Customer did not leave a comment.

Jim G. 
Rating:
4.0

Customer did not leave a comment.

STEVEN K. 
Rating:
5.0

Very nice person to deal with. Very pleasant and helpful. I appreciated his help

james K. 
Rating:
5.0

Customer did not leave a comment.

CHRIS M. 
Rating:
5.0

Customer did not leave a comment.

CHRIS M. 
Rating:
4.0

Customer did not leave a comment.

Douglas S. 
Rating:
4.0

reserving online and then pick up ended up being different. Difficulties only arose with the middle man.

Jessica T. 
Rating:
4.0

Customer did not leave a comment.

Randall B. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
3.0

Slightly crowded parking. Excellent customer service!

DONALD L. 
Rating:
4.0

Make drop off less confusing... a different location was listed on my receipt then where I eventually ended up dropping off the truck and trailer.

Ben C. 
Rating:
5.0

The place was closed when I dropped it off so I can't answer a lot of questions. The place that I picked it up was very nice

dan H. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP J. 
Rating:
4.0

Customer did not leave a comment.

Wade H. 
Rating:
2.0

When giving confirmation 3's on-line, please put address where item is to be picked up. Telephone # covered multiple locations.

RONALD S. 
Rating:
5.0

Service at both ends was polite and professional. Support from U-Haul corporate was excellent and well appreciated. The truck itself was good. My only issue with U-Haul is their website regarding dealer location. It should list all dealers within a chosen distance. It seems the distances to agents are based on straight line determinations not actual driving distance. Aside from the frustration of trying to determine where I would rent then drop off the truck the experience was made very pleasant by the help I received from everyone involved.

David K. 
Rating:
3.0

Customer did not leave a comment.

dennis S. 
Rating:
5.0

Customer did not leave a comment.

CEIL B. 
Rating:
5.0

Customer did not leave a comment.

Jamie W. 
Rating:
3.0

Only Thing! Wish the 6X12 Dual Axle trailers were equipped with a fold back Crank lift stand ! as if one wised to temporarily disconnect from towing vehicle! tis a minor setback! but aside that! All ok George W Wiegand SR

GEORGE W. 
Rating:
3.0

The guy behind the counter was great, but the truck was trashed and I was told to return it clean...what a joke.

phil M. 
Rating:
5.0

Customer did not leave a comment.

ROBIN C. 
Rating:
5.0

Altogether pleasant and efficient experience

richard L. 
No reviews have been submitted for this location.

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