Customer Reviews for Chieffalos Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Chieffalos Auto Repair

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Sanjeev K.
Rating:

Customer did not leave a comment.

THOMAS J.
Rating:

Customer did not leave a comment.

Stacey H.
Rating:

Sam is great to rent from!

timothy B.
Rating:

Customer did not leave a comment.

KAREEM J.
Rating:

The truck was acting up and the tire messed up and had to pay out of pocket.

JOSEPH P.
Rating:

The truck seemed to be in good condition but in the future you should get power mirrors and power windows

Jeffrey S.
Rating:

Customer did not leave a comment.

Jeffery K.
Rating:

Customer did not leave a comment.

Abigail W.
Rating:

Customer did not leave a comment.

John P.
Rating:

Customer did not leave a comment.

Robert Z.
Rating:

Rep showed me how to disengage the towing/hauling function, but did not mention there was no cruise control on the truck. It was a 15' truck, so maybe once you get to that size they don't come equipped with it, but it would have been nice if he mentioned it. I spent the first hour on the road looking for it.

Tim H.
Rating:

Go when they're open! Using the app is a joke! I waited 1.5 hours because the app didn't work and I couldn't get through to customer service

GERALD Y.
Rating:

Always have service at u haul

scott M.
Rating:

good location. no issues with pickup. overall trailer was worn and dented but very usable.

JARET M.
Rating:

I dropped the trailer off after hours. Per my contract I was to drop off my trailer in Strongsville, Ohio. I had to do the drop-off online, had issues so I called. Whoever I spoke with over the phone WAS TERRIBLE!! Kept telling me I HAD to drop the trailer off in Parma. I said no, my contract says Strongsville. This guy was rude and in the end hung up on me.... Everything was great until that phone call. I know how these surveys work, I hope this comment in no way affects Chieffalos as they were closed and I didn't deal with them at all. The problem was whoever was on the other end of the 822 number.

Patrick C.
Rating:

No improvement needed. Service was fast and friendly. I was in and out in minutes.

Patrick K.
Rating:

166k miles on the truck: it was clean, well maintained, the drive was excellent, the performance was excellent, I was admittedly shocked was a pleasant experience it was. A+++!

Patrick K.
Rating:

For 166k miles on the truck, it was in great shape, rode well, performed well. I was VERY pleased overall from rental to drop-off.

Rhonda K.
Rating:

Customer did not leave a comment.

NEIL R.
Rating:

Chieffalo's is great!

mark C.
Rating:

Customer did not leave a comment.

James G.
Rating:

Customer did not leave a comment.

Karan Ja W.
Rating:

Customer did not leave a comment.

comitia W.
Rating:

Excellent service 👍

Lisa J.
Rating:

Explain to customer what the Tow/Haul function is for and the appropriate time to use it.

DOUGLAS S.
Rating:

Customer did not leave a comment.

Matthew S.
Rating:

Easy to do online reservation. Everything went very smoothly!

henry P.
Rating:

Customer did not leave a comment.

ANN S.
Rating:

Gentleman at the counter was courteous, friendly and helped us connect the trailer to our truck. Fantastic customer service, we will use this location for our next rental due to the gentleman behind the counter as well as the great rental price.

andrew K.
Rating:

Customer did not leave a comment.

STEPHEN M.
Rating:

Customer did not leave a comment.

LAURENCE Z.
Rating:

Customer did not leave a comment.

JEFFREY J.
Rating:

Everything was great. A pleasure to rent from. Very professional.

MICHAEL D.
Rating:

Best U-haul experience ever -- helped find the blown fuse for the trailer lights and temporarily replaced with an un-used rear aux power fuse to get me on the road. This will be my first choice from now on.

TUESDAY C.
Rating:

Awesome experience for a not so fun job I had moving. I definitely recommend this location and will be back!

Jeff W.
Rating:

I got their a few minutes before they opened , prepared of course to wait. They extended me the courtesy of coming out early and checking the truck in. This was extremely nice of them.

PRINCESS TEKIA H.
Rating:

I'm disappointed that I'm being charged for a gas when I know I put more then enough in there actually it was over the amount I should have. I have receipts on my behalf. I would like a reimbursement.

JOHN A.
Rating:

Very Smooth experience all the way around.

LISA T.
Rating:

Customer did not leave a comment.

RAY S.
Rating:

Customer did not leave a comment.

ANTHONY R.
Rating:

Great customer service.

KEVIN G.
Rating:

The clerk was unable to provide me with a receipt. NO RERCEIPT WAS EMAILED. I MUST HAV A RECEIPT. He was unable to provide one due to software system problem.

Scott D.
Rating:

Customer did not leave a comment.

GREGORY N.
Rating:

Quick, friendly service.

MONICA T.
Rating:

Customer did not leave a comment.

Tarlisha O.
Rating:

lower the cost kinda on the high side.

RAYMOND O.
Rating:

Customer did not leave a comment.

GREGORY M.
Rating:

Very good experience. Would not hesitate to rent again.

JEFFREY D.
Rating:

I don't really know. My experience was pretty seamless, quick and efficient.. I would highly recommend U-Haul and this location. Great Job.

bob P.
Rating:

Customer did not leave a comment.

Victoria D.
Rating:

Always great and friendly service!

Marcin K.
Rating:

Customer did not leave a comment.

Madonna S.
Rating:

Super friendly, efficient, courteous!

Damelia L.
Rating:

Customer did not leave a comment.

robin H.
Rating:

Customer did not leave a comment.

Ronald H.
Rating:

Customer did not leave a comment.

William T.
Rating:

Customer did not leave a comment.

Matthew P.
Rating:

All of our stuff in the U-Haul got soaked because the roof was leaking

Jeffrey C.
Rating:

Very personable and helpful

David Z.
Rating:

Customer did not leave a comment.

Melvin G.
Rating:

Customer did not leave a comment.

Lisa P.
Rating:

Chieffalos handled rental details in a timely and professional manner.Text message was sent with important details pertaining to drop-off. Be sure to read the full text message. Great service and equipment!

David G.
Rating:

Very professional. I did not have to do anything to disconnect. They did it all with no waiting.

Paul F.
Rating:

Nothing I can think of

Gerald F.
Rating:

smooth and quick check in and drop off. van ran well. we will be back.

Michael J.
Rating:

Very helpful and courteous staff. Thank you.

Jermaine D.
Rating:

Customer did not leave a comment.

David Z.
Rating:

Trailer worked great, no problems. Chieffalos is a pleasure to work with. Had me in and out with trailer in minutes.

Daryl M.
Rating:

Good service and well maintained vehicle's . Fast and friendly service .

Marc P.
Rating:

N/A

Fred D.
Rating:

Great experience and will definitely use it again. THANK YOU SO MUCH!!

Jason P.
Rating:

Customer did not leave a comment.

Matthew S.
Rating:

Customer did not leave a comment.

Charles R.
Rating:

Customer did not leave a comment.

John M.
Rating:

Customer did not leave a comment.

Robert K.
Rating:

Customer did not leave a comment.

Donald D.
Rating:

Customer did not leave a comment.

Thomas C.
Rating:

Customer did not leave a comment.

David K.
Rating:

Customer did not leave a comment.

Cordell P.
Rating:

Customer did not leave a comment.

Michael E.
Rating:

Customer did not leave a comment.

Cindy B.
Rating:

Customer did not leave a comment.

Alyson W.
Rating:

Customer did not leave a comment.

Charles C.
Rating:

Painless as possible

David M.
Rating:

Customer did not leave a comment.

Nathan P.
Rating:

Chieffalos is a top notch class act of an organization! Sam and his team went above and beyond to help me through the process from start to finish and UHAUL as an organization to try to align with this. All over the site it says how easy it is to use the app (which never worked) and how simple the process was. Well while i was being vetted i was standing outside in freezing weather and it touch almost 30 minutes to go through this process. Again i did this to save time and it cost me a great inconvenience in the end. UHAUL... figure this out and put a better system in. In the future I will only rent from Sam and his team and avoid using the UHAUL app and website which is really counter intuitive to the technology of today. Thank God Chieffalos called me to confirm and gave me a number to reach them in case of issue. Figure this out UHAUL you wasted my time twice becuase of your lack of attention to detail.

Robert W.
Rating:

My favorite box truck and van rental locstion. Cheers. Rob Winwood

andy N.
Rating:

Customer did not leave a comment.

Bruce L.
Rating:

Customer did not leave a comment.

Bishr Y.
Rating:

Customer did not leave a comment.

Paul B.
Rating:

Customer did not leave a comment.

David W.
Rating:

Customer did not leave a comment.

Alexander K.
Rating:

Customer did not leave a comment.

David S.
Rating:

Customer did not leave a comment.

Alexander K.
Rating:

Customer did not leave a comment.

Alexander K.
Rating:

Customer did not leave a comment.

Michael H.
Rating:

Customer did not leave a comment.

Trevor P.
Rating:

Customer did not leave a comment.

Joseph S.
Rating:

Customer did not leave a comment.

Andrae M.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top