Customer Reviews for CJH Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of CJH Self Storage

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patricia P. on

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Randall K. on

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Randy C. on

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Timothy H. on

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Michael D. on

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Cynthia S. on

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Margaret L. on

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The representative on the Internet where I signed up was outstanding.

Myers T. on

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douglas M. on

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Slow computer

David M. on

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David D. on

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denna H. on

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martin W. on

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Jackie was very professional

Jeffrey N. on

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I went into the St. Albans West Virginia location and reserved the truck for Friday and told it would be ready at nine then the day before they called and said it would not be ready till 4:30 I told them that would not work. They finally found a truck in Putnam village ready at 10. The person on the phone acted like it was no big deal but when you close on your house and have to be out by a certain time it makes a huge difference. I though the motto was guaranteed

Charles M. on

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Charles M. on

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Marinda A. on

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Robert H. on

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Cindy S. on

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david B. on

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Vehicle wasn't clean but it wasnt filthy. It could have used some whiping out of the seats.

Kenneth H. on

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sherri P. on

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ronald G. on

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Bobby B. on

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James K. on

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Shawn F. on

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The location was an average U-Haul workplace but the guy working was very busy and still made time to be personable and made it relaxing.

Dale J. on

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William D. on

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Great staff and suervice

Gwen S. on

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The check in process was long and tedious. I completed the early check in online and it made no difference. I had to repeat almost all the information. The clerk was very nice though.

Al L. on

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Make sure your employees know how to process a customer. I was asked to arrive at 10:00 and was there at 10:00. I didn’t get my vehicle until 10:55 !!!!! He didn’t understand the software ??? Your employee didn’t even look up or acknowledge my presence when I entered the office. I was the only one in the office....

Aldeen S. on

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Brenton H. on

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Answer the phone more often and not have to leave a voicemail or call repeatedly.

Eric R. on

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Leah G. on

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Frances T. on

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