Customer Reviews for Crossville Tire & Appliance Distributors

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Crossville Tire & Appliance Distributors

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Joseph M.
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Customer did not leave a comment.

WILLIAM P.
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After going to the location my reservation was scheduled for pick up at, and finding out it was closed. I had to go to a second location 10 minutes down the road to pick up the auto transport trailer I had reserved.

Robert F.
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Brandon H.
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DONALD CHARLES B.
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Darryl D.
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Diane M.
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benjamin U.
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Love it

Dennis G.
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I made the original reservation with the office near downtown and called for a pickup on Thursday afternoon. When I went to pick it up at 3:45, the office was closed though the sign said they were open until 5:00. I called the number and left a message, but never heard from them. I went to Crossville Tire and appliance but the had closed at 4:00 by the time I got there. Because they opened at 7:00 instead of 8:00, I returned there in the morning. There was a problem with the connector on the lights which cost me an hour to resolve. All in all, my trip was delayed three hours which put me in sa major traffic jam at rush hour in Cincinnati which cost me another two hours.

GARY C.
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Kenny was very friendly and polite

WILLIAM L.
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Super nice people to deal with. Won't use anyone else.

Jeff H.
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Have rented from here on many occasions. Always a pleasant experience.

rebecca S.
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Thank you for helping me out even after hours...

ROBERT B.
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Nothing

roshell F.
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valerie C.
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Great personal service no improvement needed!

James B.
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charlie B.
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Daniel M.
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Larry H.
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Ken and Teresa are great people to work with at uhaul in Crossville, TN. If you could clone them for your other locations, it would be great.

BRENDA S.
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A-1

Scott F.
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JOHN C.
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james B.
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Tim H.
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Person was very helpful and courteoous

Douglas D.
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Ken also was exceptional. Prompt, courteous and made the check in process a pleasure.

Douglas D.
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Ken was equally amazing when dropping off equipment in Crossville, TN.

JAMES N.
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rachel F.
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Attendant was very helpful, knowledgeable, and friendly.

Noel S.
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Do not cancel my reservation since I was 1 hour late picking up the truck. It was a pain and time consuming to go through the renal process again from the very start when I already had all the information in my reservation

Shelby H.
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This owner at this location went way up and beyond and helped me attach my vehicle to the trailer after the store has closed for the day. Superior customer service!!! Highest recommendation.

Linda Bridges T.
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Eric V.
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Staff was excellent and made my rental pick up go very smooth. Helped hook up the trailer and made sure everything worked correctly. I wouldn't hesitate to use this location in the future and highly recommend them.

Luther P.
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Dropped the truck off and met some wonderful people, what more could you ask.

chris H.
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Dwight H.
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Geof T.
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Need after hours drop off instructions on the web site or automate the drop off process for after hours.

KEVIN H.
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daniel H.
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Friendly helpful staff. Quick transaction. Good experience

Cory R.
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thomas M.
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Luca A.
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PHILLIP W.
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Nothing everything was good

Jerome D.
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Larry D.
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Smooth out your website. It's clunky to use

Timothy M.
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Customer did not leave a comment.

LISA B.
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From what I've seen up there on the lot all the vehicles all the trailers all the towing trailers were clean well taken care of everything worked and they checked everything before you left to make sure everything worked but to help them out I did give my trailer a bubble bath before bringing it back

Kirsten V.
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Johnnue K.
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Patricia R.
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James F.
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donald M.
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Just wanted to say it was a holiday weekend and the drop site was not open and we hope that when they open they know where the trailer came from as the pick up site was also on the same holiday weekend, thanks!

Bennett H.
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The person in charge refused to check the vehicle in to the Crossville location. He stated that the paperwork had errors on it from the Gadsden location. I went ahead and turned the vehicle in by phone.

Gary G.
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Terry S.
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Jeffrey E.
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James S.
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Jon B.
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Brian B.
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Randy S.
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Wanda W.
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michael H.
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Liked Ken. Very helpful, even on a Sunday they were open. Backed the trailer up and disconnected it was done in 10 minutes.

chris A.
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Make sure reservations are verified, Went to pick truck up Saturday morning at 8, Once they found me in the system I was told it would be at least 12 before truck would be in. Ask rep at location to call another location and was able to get us taken care of after wasting time. Other than this experience was good.

Darryl D.
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Great folks! Extremely helpful.

Richard R.
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Had an issue with the rental. I had rented (and confirmed) a 10' Truck. Agent said it had been changed to a 20' Truck with different pricing, which I did not want. She corrected the issue and adjusted the cost to be what I had agreed to. Agent was very helpful.

Keith G.
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Steven M.
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Alvin M.
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Jerry S.
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Kelly W.
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CRISS T.
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Great experience, everything was arranged well by staff and our moving experience was great! Well done U-Haul!! Well done Crossville Tire and Appliance!

DAVID H.
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This was not the scheduled drop-off location. The location we were given was closed and would not take the trailer so we had to find another location.

CHERRIE F.
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CHERRIE F.
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Carla W.
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Sheila S.
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Barry W.
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I've rented many uhauls in the past 2 years from various locations and I not been disappointed yet!

Jeff M.
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annne C.
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LEE S.
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Customer service was great and very helpful.

KIM N.
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Joseph B.
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Chris R.
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They are doing a great job

Walter S.
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PAT C.
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He was very nice and made our move very easy from point A to point B, return was very easy also.

LYNNE L.
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Friendly service, efficient transaction, helpful hook up. I was in and out and on my way in no time.

Neil A.
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This location has always been helpful. It's the only good experience I've had with uhaul lately!

carry C.
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Lester H.
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Ritchie M.
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Same excellence as pickup. Drove 1100 miles with no issues.

Mark B.
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The employees had no idea what to do with the auto transport that I brought back. No one looked at it while I was there to inspect it and they didn't give me any type of a receipt showing I dropped it off (I did get an email the next day with a receipt), just told me to put it in field across the street with weeds two to three feet tall.

John C.
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Service was very good. They took time to help hook up trailer and test lights.

mike S.
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Customer did not leave a comment.

mike S.
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SHAWN B.
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HAROLD S.
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Nothing. It was a great drop off location, the personnel are friendly and pleasant.

Lawrence G.
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Nothing

Tiffany F.
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Customer did not leave a comment.

ROBERT B.
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Teresa and Joel make renting from UHaul a pleasure. Always seamless and professional.

Sandra B.
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Excellent professional manner quickly checked in.

No reviews have been submitted for this location.

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