I dropped the trailer off over 48 hours early. Yet I got charged an after hours charge because they weren't open when I dropped it off. That's absolutely asinine. That was the location I had to pick based on location. However, I was working long before they were open and was still working long after they closed. Called, no understanding. â€œIt could have gotten stolen because you dropped it off after hoursâ€ to which I replied â€œI could have dropped off one trailer and picked up another, nothing is secured.â€ Which he replied â€œI have cameras to prevent thatâ€. Way to talk yourself in a circle. So you know when it was dropped off, by who because you have cameras, but that warrants a service fee? Give me a break.Ted C.
Customer Reviews for Daugherity Auction
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.CHRISTOPHER D.
Customer did not leave a comment.James S.
Fast friendly people.CHRISTOPHER D.
Very nice peopleCHRISTOPHER D.
Very HelpfulCHRISTOPHER D.
When another UHaul location did not return my call, I stopped at the Petersburg location hoping for help. Josh asked me about my needs and guided me through the selection process. He was able to get me in a truck in less than thirty minutes and on my way! When my plans hit a snag, Josh was quick to make some adjustments to my rental and keep me on track. The truck was clean, fresh, looked well maintained and was easy to drive. Josh even pointed out its user friendly features before sending me off. The return process was quick and easy as well! I would be quick to recommend this location to friends and family. We are already discussing using it again for our moving needs.CHRISTINE M.
They were so helpfulLISA R.
Great people great placeCHRISTOPHER D.
This is a new location for UHaul so their set-up isn't quite complete yet. The storage yard needs to be leveled and smoothed out. The personnel were exceptionally responsive and friendly. They went out of their way to make sure everything was right.CATHERINE H.