Customer Reviews for Davids Rentals
(U-Haul Neighborhood Dealer)

2923 reviews

18500 Interstate 30   Benton, AR 72019

(501) 778-2380

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 1 pm - 5 pm

Services at this Location:

Contact Us

(501) 778-2380

18500 Interstate 30
Benton, AR 72019

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 1 pm - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The owner was who helped me. He was super kind and so helpful. The interior of the truck cab was pretty gross when I dropped it off (I received it from the pickup location that way). He was so understanding and was very kind and apologetic on the pickup location's behalf. 10/10 would utilize this location again! Thank you!

Colette S. 
Rating:
4.0

Move the lock box or the cigarette/trash can. It was very disgusting to have to lean over the old cigarettes and trash to get the key.

Joshua L. 
Rating:
5.0

These guys are great

MARK H. 
Rating:
5.0

Customer did not leave a comment.

Budi L. 
Rating:
2.0

The dozen furniture pads came in 2 bags and we had the impression that they would be clean. However, they were dirty and had some sort of tree seed pods stuck all over the fabric.

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

REGINALD C. 
Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
4.0

All was good the only thing I didn't like was we booked it for 7 am and the place we booked it from didn't open until 8 so we were waiting for an hour

NICHOLAS A. 
Rating:
4.0

Great experience always room for improvement but top notch on professioniolism

jeffery H. 
Rating:
5.0

Customer did not leave a comment.

bryan S. 
Rating:
5.0

Customer did not leave a comment.

Holly S. 
Rating:
5.0

Nothing to improve on. Very courteous and accommodating. First rate

William S. 
Rating:
5.0

Very satisfied

DENNIS A. 
Rating:
5.0

Great people to work with.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

ALICE F. 
Rating:
5.0

I have used several u haul locations through the years. This one is my favorite. Easy to use and super nice people.

mark W. 
Rating:
5.0

Customer did not leave a comment.

Lisa H. 
Rating:
5.0

David's Uhaul if Benton has the best service hands down

BRITTNEY J. 
Rating:
5.0

Customer did not leave a comment.

bryan S. 
Rating:
3.0

I received the van on 3/4 of a tank. Returned it on 3/4 of a tank and was charged 55$ since it was not full. I had a time stamped picture showing how I received it and was still charged. Unacceptable

Ralph G. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
4.0

We were getting conflicting directions from both locations and weren't offered any help understanding. We had called corporate because the man at this location couldn't set our pick up and drop off due to computer issues. Corporate told us it would be pick up and drop off at this location, but it was then changed to a separate location and we couldn't get a clear answer on whether or not there was an additional fee for that or not. The workers at this store were friendly and sincere, but not being able to get answers on what we were renting, where to drop off, and the prices we were being told fluctuating made it very difficult. They did the best they could.

RODERICK T. 
Rating:
5.0

I only had five of the moving blankets in the truck. I didn't need all five but if I did then that would've been a bummer. Over all was a very amazing experience it helped my aunt out very well! Will most definitely come back for all my moving needs!

ETHAN M. 
Rating:
5.0

Customer did not leave a comment.

STACY K. 
Rating:
3.0

Did not acknowledge me when I came into store and seemed rush and slightly annoyed when I asked about next steps to clear the transition. Asked my name and said he would email me.

STEPHANIE C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN H. 
Rating:
5.0

Customer did not leave a comment.

Crystal R. 
Rating:
5.0

Just have everyone go to David's for their Rentals. Then they will be satisfied.

LEAH O. 
Rating:
5.0

Amazing service!

Virginia C. 
Rating:
5.0

Customer did not leave a comment.

maurice H. 
Rating:
5.0

They went out of there way to help me. Thank you to the Bryant team.

Daniel L. 
Rating:
5.0

This is probably the 8th time I've rented from here. The small enclosed trailer is so inexpensive to rent for the day, and you don't have to tie everything down in the back of a pickup.

Tom L. 
Rating:
5.0

Customer did not leave a comment.

Jeffery B. 
Rating:
5.0

Customer did not leave a comment.

bearden G. 
Rating:
5.0

Customer did not leave a comment.

benton E. 
Rating:
5.0

Awesome experience! Will definitely be back!

Mike M. 
Rating:
5.0

Quit taking extra money out of people bank account.

WANDA B. 
Rating:
5.0

Owner was really nice and took care of me! Will always deal with him directly.

Bobby L. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
5.0

This is the first time I have had reason to call Davids UHAUL. He was courteous, friendly, timely and just an overall good experience. So nice to go to a business and be shown that I, the customer, was appreciated. My big move is in a couple of weeks. Will be right back at Davids.

BARBARA T. 
Rating:
5.0

Parking lot is a little cramped but the guys were very nice and helpful and the covered trailer we rented was clean and in excellent working order. If any of my customers need a U-Haul, I will send them your way. Plus my husband and I will be renting later this month!

debra C. 
Rating:
5.0

Customer did not leave a comment.

carolyn M. 
Rating:
5.0

Excellent customer service great people

shawnta L. 
Rating:
5.0

These folks are top notch ! There primary goal is to get the customer taken care of, and they went over and above for the. Thanks guys

LEONARD S. 
Rating:
5.0

They were out of moving boxes but very satisfied other than that! Very clean interior and cargo area. Great job guys! Keep up the hard work!

RONALD K. 
Rating:
5.0

Great customer service. Easy in and out. Knowledgeable staff.

Christian N. 
Rating:
5.0

David was reasonable and honest, worked with me well and gave me great advice on how to get to my destination and return safely. Give that man a raise!!

MARKUS L. 
Rating:
4.0

Customer did not leave a comment.

Kim J. 
Rating:
4.0

Getting a code for the box was a big problem. I was on hold for 45 mins waiting to talk to someone

Deborah B. 
Rating:
5.0

Just keep doing what you're doing. Everything was great. Better than expected and the people were very nice.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

earlessha D. 
Rating:
5.0

I utilize this U-Haul location primarily because of their super customer service and the cleanliness of their trucks. They have gain GP Moving and Packing LLC business. And I will highly recommend others to use their services

GREGORY P. 
Rating:
5.0

Customer did not leave a comment.

derek F. 
Rating:
5.0

Customer did not leave a comment.

CAREY R. 
Rating:
5.0

Everything about this place is grade A. I told the manager I was tired, and my family was waiting on me, to try and avoid cleaning up the water markings from my feet in the trailer. (It was raining) I was willing to pay the penalty fee, and let them do it. He said he really didn't want to charge me, and assured me it wasn't that bad, and it would only take a bit of clean up to get it up to par. He was right. I mopped it up, and had it shining in 5 mins time. I'm glad he mentioned it, but I was still tired as heck. Lol. Saved me a ten spot. Very professional, and friendly. This is my third time using them. Would recommend them to anyone....

chase W. 
Rating:
5.0

Always have such a good experience they are very thorough. I hate having to check in online I rather be able to do it face to face as I've done before. They are very friendly and I hope They stick around!!

lisa T. 
Rating:
5.0

Convenient, Friendly, Professional, Fast in and out, equipment was well maintained and the price was Excellent.

REGINALD C. 
Rating:
5.0

Customer did not leave a comment.

BRIAN W. 
Rating:
5.0

The staff was very friendly and helpful. I definitely will use them again in the future.

Joel R. 
Rating:
5.0

Don't go to any other U-Haul dealer in the Benton/Bryant area. The best by far.

scott H. 
Rating:
5.0

Fantastic customer service

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Selina S. 
Rating:
5.0

Customer did not leave a comment.

jake W. 
Rating:
5.0

Service is always excellent. I look forward to a smooth rental whenever I need to rent a truck. I will recommend David's Uhaul to anyone needing ANY rental equipment

Labrenda C. 
Rating:
5.0

Excellent service, friendly and helpful people

carlos A. 
Rating:
5.0

Really nice staff. They're good people, and they get you in and get you out.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

roger C. 
Rating:
5.0

Great customer service and helpful employee's

JOHNNY BARRERA I A. 
Rating:
5.0

Customer did not leave a comment.

david C. 
Rating:
5.0

Excellent service, very understandable. All equipments are extremely clean, highly recommendable.

JACOB S. 
Rating:
5.0

They were wonderful!

Candace L. 
Rating:
5.0

Absolutely nothing. Excellent customer service!

JEFFREY T. 
Rating:
5.0

Customer did not leave a comment.

Amanda K. 
Rating:
5.0

Customer did not leave a comment.

LAUREN P. 
Rating:
5.0

Customer did not leave a comment.

Casey W. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
4.0

When backing the trailer up to load my belongings a friend noticed the right rear tail light was not working. I came back to the office to get a replacement tail light and the people were not helpful. I stood there after I told them my problem. They acted like I would leave. They were not helpful and basically rude. I am a senior citizen and do not appreciate being treated this way. They finally told me I needed to see the mechanic. When I told him exactly what I had just told the inside staff, he was very nice and got the tail light

Catesby M. 
Rating:
5.0

Super friendly staff and extremely helpful. Great experience!

ALLAN R. 
Rating:
5.0

David was fast and friendly, this is the only uhaul place I rent from. They always have the size truck I need and it's always clean.

amy H. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

David and his staff were very helpful and cordial. They were able to provide the vehicle I needed and were very professional and service minded. I would highly recommend using them for any moving needs. I'm glad that they are in Benton!

johnny B. 
Rating:
4.0

Just a comment, David went out of his way to make sure everything was good to go on the trailer I rented. I noticed he was helpful to everyone who came into the office making sure they were satisfied

Gerald M. 
Rating:
5.0

(Nothing needed approving )Joseph And David did a professional and outstanding job.

jeffery C. 
Rating:
5.0

As always, Davids Rentals provided exceptional service. I will always recommend their location for friends and co-workers who live in Central Arkansas, or need to drop off equipment when moving to that area!

BRITT B. 
Rating:
5.0

Customer did not leave a comment.

BILL F. 
Rating:
5.0

The gentleman that waited on me was very nice and helpful. First rate.

William S. 
Rating:
5.0

Very polite and professional staff! David was very understanding on the reason I had to return the truck minutes after the truck was taken off the parking lot! If I need to use a Uhaul again I will definitely use them!

ALICE S. 
Rating:
5.0

David and staff were very helpful. A pleasure to work with.

Brenda F. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
3.0

Customer did not leave a comment.

RANDALL F. 
Rating:
5.0

Thank you!

Becca Z. 
Rating:
4.0

Customer did not leave a comment.

alva D. 
Rating:
3.0

I went on-line beforehand and set a reservation with what I needed. But when I went to pick up the truck and dolly, the prices were much higher then the web site. I am computer savvy and I know what I reserved butI was given totatlly different amounts, ultimately the cost doubled.

gerald R. 
Rating:
5.0

Customer did not leave a comment.

RANDY OWEN J. 
Rating:
5.0

Customer did not leave a comment.

CHARLES C. 
Rating:
1.0

I did not rent a uhaul. Someone rented it in my name fraudulently My Name and their contact information and their DL number and their birthday. The people at David's did not obviously check the renters drivers license or any information to confirm that this was the person renting the uhaul. Those people charged $1000 dollars in my name and left it. I haven't found much about if they plan to hold me responsible for any money. If there are requirements about age and insurance for people to rent a uhaul, HOW do they do not check DL information.

Elisabeth F. 
Rating:
5.0

Customer did not leave a comment.

jason B. 
Rating:
5.0

I have used David's Rentals several times over the past two months in my relocation from Texas to Arkansas. What keeps me coming back, and has made me wish all U-Haul dealers were this way, is David's friendliness and general knowledge of the area. He even gave me a ride to my house once when there were no ride share services in the area. Thanks David!!!

Kevin V. 
Rating:
5.0

Friendly service and clean, well-maintained vehicle! Could not have been a better experience!

JOHN M. 
Rating:
5.0

Great people that take care of and relate with their customers extremely well.

Dan W. 
No reviews have been submitted for this location.

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