Customer Reviews for Day Services
(U-Haul Neighborhood Dealer)

132 reviews

110 Mesa Verde Dr   Cedar Creek, TX 78612

(737) 881-7975

Location Hours

  • Mon-Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(737) 881-7975

110 Mesa Verde Dr
Cedar Creek, TX 78612

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Stephanie T. 
Rating:
4.0

The person was very helpful and it was easy to do the drop off.

lucy H. 
Rating:
5.0

Art is awesome. The only issue i had was not receiving the code to return the truck into the lot. But i called his number and he immediately answered the phone and gave it to me while waiting to make sure i could unlock the gate. I will def use his rental site again.

John H. 
Rating:
5.0

None at the moment. Friendly atmosphere.

Rodolfo M. 
Rating:
5.0

Customer did not leave a comment.

Tim B. 
Rating:
5.0

Amazing service from the owner. He went above and beyond to help me figure out the online system. Clean truck in good working order. Great experience.

Karyn C. 
Rating:
4.0

Uhaul scheduling needs alot of improvement. Trucks were not available after being reserved

LAWRENCE H. 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
4.0

A little more friendly staff - instead of just checking the box.

SCOT H. 
Rating:
5.0

My app experience was awful. It took me 30-45 minutes to check out and return the truck using the app. I thought it was my service connection but the problems continued even after being connected to a hot spot. Once I was able to move forward in the app during the checkout process, I was given the wrong combination to gain access to the property. I ended up having to call the owner. Ultimately, I wasn't even able to return the truck using the app, even though the truck was there on site.

JoAnn S. 
Rating:
3.0

Customer did not leave a comment.

Alejandra R. 
Rating:
5.0

Always great service. Thanks

DAVID R. 
Rating:
5.0

Art is fantastic. He went above and beyond in helping with my rental: provided a loaner hitch when mine was too big, rescheduled reservation multiple times. Kind, courteous, flexible. I would definitely do business with Art again.

Arron P. 
Rating:
5.0

Very good experience!

Dennis M. 
Rating:
5.0

Great service!

DAVID R. 
Rating:
5.0

Everything was excellent! He was such a great help and great customer service!

STARR H. 
Rating:
5.0

Art was awesome. I had trouble with the app so he helped me close out manually. This was a convenient location to my home and I would definitely use Art's services again.

Stephanie T. 
Rating:
3.0

Customer did not leave a comment.

CLINT C. 
Rating:
1.0

24 he drop off. Gate locked up . Left truck by gate.

ANNIE H. 
Rating:
5.0

Customer did not leave a comment.

cheryl C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS R. 
Rating:
5.0

We have a storage at HWY 71 and I store my craft wreaths there so this location makes it easy acess for picking up and returning

NOE M. 
Rating:
5.0

Art is amazing!!

TODD G. 
Rating:
5.0

Customer did not leave a comment.

EDMOND B. 
Rating:
5.0

Very pleased with my overall experience. Rental was quick, simple, and very reasonable rates! I would definitely recommend their services looking for a no hassle rental! Thanks again ,,Ron M.

RONALD M. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS V. 
Rating:
5.0

Great customer service. Really excellent person to work with highly recommended.

Leanne M. 
Rating:
5.0

Nowhere to improve. Art was very nice and very helpful. I appreciate his expertise and his kindness.

TANYA H. 
Rating:
5.0

Customer did not leave a comment.

ERIC Z. 
Rating:
5.0

What a friendly and helpful man he was. I went out of my way to go back to this U-Haul dealer because of his work ethic and courtesy. Mark Minchew

MARK M. 
Rating:
5.0

This dealer went above and beyond to help me get what I needed. I had planned on pulling a vehicle back, and then couldn't. I had to return the car trailer and get a pull behind instead. The owner did all of these transactions with a smile.

MAXINE C. 
Rating:
5.0

The owner, Art, was super helpful and I was impressed about my experience renting the trailer with his professionalism. Iv rented alot of Uhauls over the years but this has been hands down my best experience altogether and I would recommend anyone to come to this Uhaul if they ever need to.

REED S. 
Rating:
5.0

Customer did not leave a comment.

SEAN N. 
Rating:
5.0

Do not change a thing.

jose V. 
Rating:
4.0

Customer did not leave a comment.

RUSHI G. 
Rating:
5.0

Been Disappointment with U-Haul in the past,found this U-Haul dealer we have a small business need a truck every month this has worked out great.

LONNIE W. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

ROLANDO A. 
Rating:
3.0

My experience has been that they add insurance on the contract even if you tell them you dont want it knowing that they wont see you again. I probably wont ever rent from UHaul again for this reason.

OMAR R. 
Rating:
5.0

Customer did not leave a comment.

LONNIE W. 
Rating:
5.0

I had trouble with the early pick-up but was able to call, they walked me through the process and made the whole experience a breeze!

AnnaMarie B. 
Rating:
5.0

Art was friendly and helpful. Our truck was great! The only thing is that it didn't have a pullout ramp (we didn't know and didn't ask about it), so it made moving our washer and dryer a little difficult. Otherwise, overall a good experience 👍🏼

ANITA T. 
Rating:
5.0

Art was incredibly helpful! No comments on how to make the experience more pleasant. I had a great experience.

JENNA W. 
Rating:
5.0

Customer did not leave a comment.

CARLOS M. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER P. 
Rating:
5.0

The associate that assisted us was very personable and assisted us quickly. Every question I had was answered, plus the trailer and dolly I rented were in perfect condition

Hayden C. 
Rating:
5.0

Customer did not leave a comment.

GREGORY W. 
Rating:
5.0

Customer did not leave a comment.

GREGORY W. 
Rating:
5.0

Very friendly and I wish I could use his location for everything

Jered W. 
Rating:
5.0

Art does a great job, definitely recommend him and will lease from him again!

TODD G. 
Rating:
5.0

Exceptional customer service! The gentleman that works there was very helpful and a solutions expert helping me get the right stuff for moving a motorcycle.

JUSTIN H. 
Rating:
5.0

Awesome service, friendly and professional. Highly recommend

JAVIER P. 
Rating:
5.0

Easy pick up and drop off, friendly staff

JOEL C. 
Rating:
5.0

Customer did not leave a comment.

AMY LEE-PORTER D. 
Rating:
5.0

Customer did not leave a comment.

SHANNON D. 
Rating:
5.0

Customer did not leave a comment.

RICARDO G. 
Rating:
5.0

There is nothing you can do but keep plenty of trucks and trailers I was very pleased with your inventory and customer service was excellent

JIMMIE B. 
Rating:
4.0

Owner was very fair and did good job of follow up when check truck back in for final charges

Torrey W. 
Rating:
5.0

Art was awesome!

TODD G. 
Rating:
5.0

Very friendly and speedy

VANESSA S. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

This was a very good experiance and will definitely be going back to use this location every time.

Bryan R. 
Rating:
3.0

The checkin process is challenging at this location as the gate lock code is discretely shared and only once you've begun the reservation which is not denoted in the instructions provided. Also, this starts your time before you've even entered the gate.

Joel K. 
Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
5.0

Customer did not leave a comment.

PAUL L. 
Rating:
5.0

The owner, Art, is very helpful and exceeded my expectations. I would definitely gi back to him for any moving needs.

David H. 
Rating:
5.0

Customer did not leave a comment.

BRENDEN S. 
Rating:
5.0

Art is great! So helpful and made renting the right equipment a dream. Thanks!

JAMIE H. 
Rating:
5.0

Art is a great guy. Everyone will enjoy renting from him. He will take of you.

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

RONALD M. 
Rating:
5.0

Customer did not leave a comment.

SUZIE E. 
Rating:
5.0

Kind, very nice and understanding. Wouldn't change anything. Great to work with.

STEVEN T. 
Rating:
5.0

Art was a amazingly helpful. He is a great asset to Uhaul.

sybel W. 
Rating:
2.0

We needed a code to unlock the lockbox to retrieve our Uhaul truck key - we received poor instructions beforehand on how to acquire the code which resulted in more stress and time. At time of return, we again were told we needed a code to open the lock to open the gates to drive the truck in and return it. We were told the code was sent with the contract. After inspecting the contract time and time again, the code was nowhere to be found. This again resulted in stress and time late at night. The phone number we were told to call with issues did not answer or respond. It was a frustrating experience and while the truck was well-maintained, it would not be my first location simply based off convenience.

Joel K. 
Rating:
5.0

Always great service! Thank you.

DAVID CORAY R. 
Rating:
5.0

Customer did not leave a comment.

Cecilia T. 
Rating:
5.0

Always great service here! thanks

DAVID CORAY R. 
Rating:
4.0

Customer did not leave a comment.

VALERIE C. 
Rating:
4.0

Customer did not leave a comment.

KATHLEEN E. 
Rating:
3.0

Customer did not leave a comment.

JAMES P. 
Rating:
4.0

Customer did not leave a comment.

Judy P. 
Rating:
5.0

Top notch service..,very friendly and engaging. Refreshing after my earlier experience.

Keith S. 
Rating:
5.0

Customer did not leave a comment.

JAY A. 
Rating:
5.0

Customer did not leave a comment.

MARK A C. 
Rating:
5.0

The customer service was Outstanding!! Actually the best uhaul experience I have ever had. Smooth!

Charles M. 
Rating:
5.0

The owner he is really good guy And honest ... Everything clean and fast I really like it

Juan M. 
Rating:
5.0

More vehicle variety

micah L. 
Rating:
5.0

The place runs smoothly. Your staff is knowledgeable and helpful. I mentioned that I would need to unhook it for a couple of hours, so Art took a minute to explain how to recognize if the ball is locked in or not. Both pick up and drop off were seamless and I will definitely use this location again. Sincerely, Paul R

Paul R. 
Rating:
5.0

Customer did not leave a comment.

JAY A. 
Rating:
5.0

The operator is Great

MANU S. 
Rating:
5.0

Customer did not leave a comment.

Gregory W. 
Rating:
5.0

The owner is great and very helpful.

David R. 
Rating:
5.0

Easy to work with. I had to make some date changes and he was always ready to help

willie R. 
Rating:
5.0

Customer did not leave a comment.

Tabitha E. 
Rating:
3.0

Customer did not leave a comment.

Alexander R. 
Rating:
5.0

Art is a great guy to do business with.

Larry L. 
Rating:
5.0

Customer did not leave a comment.

Veronica S. 
Rating:
5.0

Great! service Art Day.

David L. 
Rating:
5.0

Great customer service

David L. 
No reviews have been submitted for this location.

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