Great serviceKENNETH M.
Customer Reviews for Delgato Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Our vehicle was not properly hooked to the auto dolly and it caused damage to the exterior of our vehicle under each door. The West Des Moines U-Haul confirmed that they improperly hooked it up and gave us bad advice altogether(putting the vehicle in neutral; we did do it the right way by putting it in park). There were issues with the air conditioning sporadically working. There was also annoying and unusual beeping noises coming from the interior of the uhaul truck. Therefore, we are hoping that U-Haul will consider giving us a discount from the original charges. We have used U-Haul in the past and have never had a bad experience like this. We would like to continue to recommend U-Haul in the future. My home address is 8998 NW Beaver Drive in Johnston, Iowa 50131 and my phone number is 515-710-3458. Thank you. Dean Kleindean K.
Delgado Auto personnel were extremely pleasant and helpful. I would definitely recommend this location.Anthony J.
INSPECT TRAILERS/VEHICLES UPON DROP OFFAaron B.
The staff was overly attentive and helpful! They worked with me a great deal bc of a previous reservation that wasn't met at another location. The female staff even prayed for me, I would definitely rent from them again.VENITA M.
Customer did not leave a comment.Robin S.
GO see Dell. Amazing guyRichard H.
Customer did not leave a comment.Russell S.
Delgado Auto is nothing short of amazing. I am partially deaf and struggle to hear important details, but Delgado Auto was so kind and made sure I could understand everything and the rental process was smooth and seamless, also the staff was professional and helpful in every way! My experience renting a box truck here was perfect and I will definitely be referring friends! HUGE Thank you to all the staff at Delgado in Pittsboro NC!THERESA B.
Customer did not leave a comment.Ronald P.
Customer did not leave a comment.Rachel O.
Customer did not leave a comment.Kirk P.
Have rented from Delgado Auto numerous times and always very easy and a pleasure to do business with.Mike S.
Customer did not leave a comment.Daniel P.
Easy and quick transaction. People were very pleasant and friendly to deal withMICHAEL L.
This is my third rental using Delgato Auto, I've already scheduled my fourth, for mid June, again using Delgato. They are first rate.Ray K.
Customer did not leave a comment.GREGORY S.
Customer did not leave a comment.JACOB K.
Customer did not leave a comment.Hunter N.
Proprietor very friendly and efficient. "Small business" approach to dealing with customers. Personable. I will be a repeat customer.Ray K.
Customer did not leave a comment.Vinney L.
Customer did not leave a comment.William D.
Customer did not leave a comment.BRYCE M.
Customer did not leave a comment.Arron P.
Excellent fast service, knowledgable staff and an easy transaction. They really made the return easy and painless even with a trailer. 100% would recommend to any friends moving into town. Furthermore next time I need a truck or trailer I will go here.NAAMAJOY Y.
They were so helpful making a very stressful time much easier.NAAMAJOY Y.
Customer did not leave a comment.Charles S.
Customer did not leave a comment.Malcolm H.
Customer did not leave a comment.BETSY M.
Customer did not leave a comment.JONATHAN S.
Customer did not leave a comment.Ray K.
They had us leave the truck in the parking lot next door and said they would process it and send the receipt in an hour. Didn't happen. finally got the receipt two days later.Ervie C.
Customer did not leave a comment.Chris D.
Customer did not leave a comment.Donald L.
I will NOT recommend Delgato Auto to anyone. However issue was resolved through Uhaul customer service.Michelle B.
Customer did not leave a comment.John B.
Customer did not leave a comment.MARGARET C.
I am still waiting for the adjustment to my service billing as I was charged for two separate day and insurance fees. Owner stated I could bring back auto next morning as long is it stayed within the 24 hour window. I have Been attempting to remedy the issues since Geb 25th with UhaulSEAN S.
Customer did not leave a comment.JAMES K.
Customer did not leave a comment.Charles R.
Great service very nice people.Hans H.
Customer did not leave a comment.Desmond G.
Process is easy. In and out with no problems.Craig H.
Nothing they did a great jobCarol O.
Turned trailer in on a Sunday when they were closed, but it was clear where the trailer needed to go and easy to put it there. Great experience!Carlota S.
Great staff and service.Desmond G.
I have no complaints customer service was excellent everybody was nice and pleasant new problems enjoyed everything about it easy rental no problems is what I likeDonnie M.
Del was both personable and helpful, and the helper that hooked the tow dolly to my vehicle was extremely polite as well. I highly recommend this location and will return for any future rental needs I have.James P.
Rent often. Best experience I've had since moving here 4 years agoRandal G.
Customer did not leave a comment.Stephaney S.
Very friendly and easy to work withPat K.
Customer did not leave a comment.Grant F.
great local place and the guy there even hooked the trailer up for me. Will go back again soon.MICHAEL R.
Customer did not leave a comment.Kelly R.
Customer did not leave a comment.ANTONY K.
Customer did not leave a comment.Jeffers C.
Absolutely great! Great personnel with great customer service!Bobbie R.
This was a small auto dealer with one or two trucks. There was s UHAUL closest to my house which was a large depot with lots of trucks.Dennis B.
Not much room for truckRandy R.
Del made my day! The move I had planned started out a bit shakey and Del got me back on track! His professionalism, competence and generosity turned a potential nightmare into the smoothest part of my big move. I recommend this service to anyone who asks and I think they would find Del to be as reliable as they come. What else can one expect from a US Marine! Only the best!Gene E.
Great people, went out of their way to help me.GAY H.
Our U-Haul truck's battery went dead when we were at the storage unit. We had to get it jumpstarted. Because of this difficulty, I was worried about bringing the truck to a service station and turning it off in order to fill it up with gas. Also, I was worried about using this truck to move any other items today because I did not want it to result in a dead battery again. When I dropped off the truck, the gentleman told me that the battery was working just fine. I do know, though, that neither I nor my ex could get the engine to turn over when we were at the storage unit.MICHELLE F.
Got switched to pickup at this location day before pickup had to do online which truck was ready but not put into system had to wait for original location to open to get it in system other than that all greatJOHN B.
Trailer had lights not operating at pick up. Had to drive 40 minutes to another location to get a working trailer. Return in Winslow Az was excellent.David P.
Have the vehicle where the customer ordered it instead of making them drive 30 minutes to pick it up. Not a happy customer! Ordered pick up in Chapel Hill and had to drive to Pittsboro for pick up. Someone should have gone to bring a care to Chapel Hill for me. Why should the customer have to go out of their way to pick up the truck.Bryan O.
Customer did not leave a comment.Mary H.
The crew at the small Pittsboro location went above and beyond. Easy to work with, friendly, reliable and really worked to get me hitched and unhitched quickly so I could be on my way.stephanie T.
Very Friendly Folks, very helpful.Thomas M.
Customer did not leave a comment.scott S.
Cramped parking lot, no workers. Just a drop off box.Teresa S.
I could not use the truck I reserved online because it didn't have a ramp I didn't know that so I returned it in about 10 minutes and upgraded to a bigger one with a ramp but was charged for both rentals WIch was unacceptable I will never use u haul again as long as I live very disappointed I'm thinking about going to my local news and complaining call for actionChristopher F.
Crowded lot. Not helpful in aiding my backing through a twisted lot full of cars and people.Samuel M.
Customer did not leave a comment.William R.
Customer did not leave a comment.Nathan S.
Customer did not leave a comment.JAMES M.
The only thing I didn't like was the fact I had to do a three day rental , and I only needed it if about 8 hours, I did take trailer out of state, but didn't realize that is U-Haul policiesGlen H.
Easy rental location and courteous staff.Tony S.
Customer did not leave a comment.Randall J.
Customer did not leave a comment.Deborah Y.
Customer did not leave a comment.Leah W.
Customer did not leave a comment.Dallas W.
have someone come out and help me back the trailer into a spot, help me disconnect it and check everything out. but also not gonna happenmichael R.
Delgato was Outstanding!Joan M.
Very nice folks. Gave me instructions on truck and ramp.Victoria S.
Customer did not leave a comment.Blake H.
Customer did not leave a comment.Frances W.
Customer did not leave a comment.TRACY C.
It waseasyMike M.
Great service ??Deonna T.
It just took too long to get my receiptChristopher F.
There were run down cars everywhereKelly J.
No changes necessary!Fredrick G.
Customer did not leave a comment.Ronald G.
Customer did not leave a comment.james I.
Drop off trailer , b4 they opened , never a problem . there .Eugene F.
The staff was courteous and helpful throughout the entire process. The truck was clean and in excellent working condition. I will definitely use them again and recommend to friends. Thanks Delgato!!cheryl K.
Customer did not leave a comment.Hunter B.
Customer did not leave a comment.George F.
Customer did not leave a comment.Leslie S.
Easy checkout and great serviceJames B.