Mr. Frank was professional and courteous. My truck was clean and ready to go. I will definitely go to him the next time I rent from U-Haul.MARK ALLAN G.
Customer Reviews for Dickson Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Drop off location was closed at 4:30 on Friday when I returned the rental truck. Sign said they were open until 5:00 but they were not. I called the number posted on the door and left a message to confirm my time of drop off but was still charged $20.00 for after hours drop off; not cool.Timothy M.
They Came In Handy On A Sunday... Very Good Customer Service â—ï¸â—ï¸â—ï¸JOSHUA C.
Very friendly and helpful.FRANK H.
Very nice guy and very well maintained equipment. This man knows what he's talking about. He's been open and honest in the whole process.CORY P.
Great service. Friendly staff, clean efficient place. A real pleasure.GREG R.
Customer did not leave a comment.SAMUEL W.
Customer did not leave a comment.ethan M.
Customer did not leave a comment.STANHOPE T.
The customer service was great! There were just a few delays and need to get a new key box. I will rent from location again if need a rental truck.TERESA G.
Customer did not leave a comment.WILLIE W.
Truck was somewhat dirty in cab and in storage space. Cab had trash (Starbucks straw, piece of candy wrapper, potato chip) and was unswept with dirty cup holders. Storage space was unswept and had empty water bottle that dealer removed as he warned me not to leave truck dirty upon return, which was ironic. Even if last renter returned it dirty, the truck should have been cleaned before I picked it up. I made sure to clean front of truck and mirrors, sweep out storage space and used my own car wipes to clean and wipe down cab interior.seth E.
Gotten a call from them before I had to return it. Had to walk three a store just to get to a desk.Michael W.
Customer did not leave a comment.J D.
This location was great! Super friendly and easy to deal with! Got me in and out quick and everything was in order! Will use this location again!Dillon W.
Customer did not leave a comment.Terri G.
Customer did not leave a comment.TERRI G.
Frank and His wife were great and helpful to me and my family I would definitely recommend this shop to anyone looking to shop or rent a U-HaulThomas P.