Trail lights not completely functionRichard C.
Customer Reviews for Discount Tobacco & Beer Outlet
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The person at the location wasn't prepared to deal with customers and was the only person working. Computer issues apparently. The truck had a big trailer attached and no one was available to remove it so my elderly father and another customer had to do it. One of the tires was low and we had to go and fill it with air. I paid for a dolly and moving blankets to be included and they were not in there nor could they provide any. The cab of the truck had mud all over the place and drink spills, etc. The back had mud, broken glass, and nails. This was a chaotic and stressful experience. It's nothing like I've experienced with U Haul in the past. This location did not seem to understand their responsibility in the transaction.Melissa O.