Customer Reviews for Dons Auto Body

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dons Auto Body

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Steve J. on

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Customer did not leave a comment.

James M. on

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Erik S. on

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Lesley F. on

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Great customer service, very easy transaction. Van was very new and clean. I would recommend them highly! Thank you.

nicholas S. on

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I really can't think of anything that was a problem - except the uhaul app did not install on my phone correctly. Very happy with the service and will definitely use again and recommend Don's Autobody to others.

Cameron D. on

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Great customer service. Would recommend!

David H. on

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Excellent staff, new truck /van ran great, don't change a thing.

Angie B. on

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Ryan T. on

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Information about truck rental was sent by text message and email. Pick one and stick with it. Don’t send some information by text and other information by email.

Lauren V. on

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Ronald S. on

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Girl in office very nice and infomitive.

Edward S. on

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Was disappointed and inconvenienced because original reservation pick-up was at Saco, ME and we lost an hour and half because of it. This was no fault of Don's Auto Body.

Linda C. on

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I dropped the truck off at night and used the drop off box. It was an easy task and the truck was processed the next day without me being there and made for a great experience!

Rhea M. on

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Don’s Auto Body charged me $150 for a damage deductible before the claim had even been investigated. Damage to the truck was inconsistent with where we were using the truck and how we were using it.

Richard M. on

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Stuart W. on

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James B. on

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Wendy D. on

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Deborah D. on

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Everything was easy and very accommodaring

Brendan B. on

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Nicholas B. on

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Tim C. on

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Very fast, very friendly

Jodi W. on

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Marissa B. on

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Nothing I can think of

Bonnie S. on

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Beverly H. on

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More gas left in tank.

AMY S. on

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Great customer service and the vehicle was perfect for our needs, and real easy to drive. I will rent from this location again. Thank you!

jim G. on

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gerard L. on

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John J. on

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Ed W. on

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ed A. on

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The 10’ truck rented was a very rough ride. Check engine light was on and we noticed the smell of exhaust in the cab. Drove with window down as precaution. Not a good experience UHaul needs to better maintain its vehicles

Natasha D. on

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I’m really mad. I reserved a truck in waterboro, where I live. I got the confirmation email. But the next day I got a notification that I was to pick up my truck in Alfred, 10 miles in the wrong direction. I ended up paying an extra $20 in mileage plus gas because y’all switched my location without even asking me. I want my money back!