Customer Reviews for Eagle Boat & RV Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Eagle Boat & RV Storage

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John B.
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Excellent service. Your agent treated me with dignity and respect.

HAROLD J.
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Nothing

tawanba M.
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Customer did not leave a comment.

Raymond F.
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I would have given the pick up location a better rating, but this was not where I originally reserved the trailer. When I showed up at the original location, near downtown Fort Worth, they informed me that they didn't have the trailer on site and I had to go to another location 20 miles out of my way, to pick it up. When I asked them why my trailer wasn't there, they told me there is no guarantee that the trailer will actually be at the location you reserve it in line. That added an hour to the pick up process and did not make me happy.

Stan C.
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No real issues but it didn't seem like a location that deals with rental trailers very much.

SYLWIA D.
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Customer did not leave a comment.

Rich H.
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The 6x12 trailer worked just great thanks

Robert M.
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Fantastic service!

david S.
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Employee was incredibly nice

Megan C.
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Great customer service!

Lacey S.
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Customer did not leave a comment.

Edgar B.
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Very impressed

THOMAS M.
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I had no problem returning the trailer.

Kewanna J.
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Tyler was amazing. He had us out in no time.

Jodilma L.
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Really good

reza Z.
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Customer did not leave a comment.

BARRY S.
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Customer did not leave a comment.

Curtis K.
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Chris P.
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BILLIE S.
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William M.
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Customer did not leave a comment.

Justin C.
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Easy to work with, in and out in a timely manner. Front desk guys knew exactly what to do.

Gene G.
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Great experience.

Laura M.
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Excellent customer service!

Nicholas M.
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Customer did not leave a comment.

roy M.
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This location is great service they really know how to take care of the customer just want to tell them thanks so much

Michael B.
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Customer did not leave a comment.

Din N.
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Great service.

Carl S.
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Customer did not leave a comment.

Daniel G.
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Customer did not leave a comment.

BraShawn H.
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Customer did not leave a comment.

Priscilla H.
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Customer did not leave a comment.

nicole R.
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I go in to rent and the guy told me I don't need any money on my card because it's just to make sure card is valid. I had $3 on my card, he swipes it and says it was declined. I called the bank and they said it was because he tried to charges $86. I told him and he's like oh ok I guess you do need the money . So I had to run to the bank (which was not very close) to put the $86 in my account. I came back and They charged $86 on sept 1. It was a one day rental . Guy told me tank should be on 3/4 tank . It was not. So I returned it with the same amount of gas. Sept 33td out of the blue I get s charge from them for $195! They never even released the original authorization. So basically charged me almost $300 for a 1 day local rental!

Henry P.
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Customer did not leave a comment.

Luis V.
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No improvements needed.

Beatrice V.
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Unbelievable service. I highly recommend U-Haul Eagle Boat & RV. They provided me with Exceptional Service. This is my first time renting a U-Haul and was a little nervous but they made the transaction run smoothly that I have moved quickly, no hassles, and super happy!!! They are Angels!!!

OMER S.
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Trailer I signed up for was not available at the location despite confirmation by uhaul earlier. New location was 30 minutes away and I was delayed significantly. Manager was still courteous though at my first original location. The Mansfield location was good but too far away

Jeremy E.
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Customer did not leave a comment.

Sherman C.
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The guys here took care of us, I will definitely be back to this location when I need to rent again.

Lakendra F.
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At first we started off with a problem but I really appreciate how everything was handled! When it was all said and done they provided Great Customer Service!

Donna C.
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Great experience.

Tina F.
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Customer did not leave a comment.

Myron O.
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Customer did not leave a comment.

Mark W.
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Thank you for making this easy and convenient.

Lucinda M.
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Customer did not leave a comment.

Erin H.
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Customer did not leave a comment.

Ann G.
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The guys at this location are great! Will rent again here if needed in the future.

April R.
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Customer did not leave a comment.

Tran H.
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Great experience! We are very glad we chose this location. The person who helped us was polite and answered all our questions. Everything was exactly as expected. I would highly recommend Eagle Boat & RV Storage.

Pamala M.
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Customer did not leave a comment.

Victor G.
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Very easy reserving 15ft truck online, paperwork was fast and no surprises. Was able to turn in truck after hours by putting key in drop box. Very convenient.

Robert B.
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Customer did not leave a comment.

Lee M.
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The young man that works at our location was very professional and friendly.

Bill S.
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Customer did not leave a comment.

Solomon S.
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Very unclear about how and where to drop off truck. The space is very small so practically impossible for customers to make sure rental dropped off properly

Shaneakque B.
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Customer did not leave a comment.

Rachel J.
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Customer did not leave a comment.

RICHARD J.
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Customer did not leave a comment.

brett M.
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Everything was great!

Trey B.
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Customer did not leave a comment.

kevin C.
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Edward M.
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Lacey S.
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WILLIE D.
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Customer did not leave a comment.

Ellen H.
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Customer did not leave a comment.

Dell C.
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It would have relieved some concern had the vehicle I needed been "guaranteed" rather than having to take a chance on it being available...but it all worked out great, and the truck was very nice. Thank you.

robert C.
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Customer did not leave a comment.

marvell H.
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Daniel M.
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Tye F.
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Very friendly staff. Helpful, clearly loves helping his customers.

Sarah M.
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Customer did not leave a comment.

Larry C.
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Customer did not leave a comment.

kathy V.
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Everything was great!! Location was NOT listed on uhaul.com. If added, may increase rentals at this location.

EDWIN H.
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More selection, but that may be out of their hands.

Cheryl D.
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Customer did not leave a comment.

CARLOS A.
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Outstanding service

OMAR K.
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Customer did not leave a comment.

mckenzie R.
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Customer did not leave a comment.

MELISSA E.
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Customer did not leave a comment.

Roy Y.
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I picked a place to drop off in Mansfield based upon the U-haul site saying they were open until 3:00pm on Sunday's. When I got there, nobody was there and their sign said they were closed on Sundays. Fortunately, they had a drop-off box and I was able to leave the trailer, but it was frustrating to think I was going to have a clean check-in process to discover I was on my own.

JACQUELINE C.
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Customer did not leave a comment.

MARK R.
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Very convenient location. Staff was helpful and pleasant. Nice young man and very professional.

MARK W.
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All Good

STEPHEN M.
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Nothing. Everything at this location couldn't have gone any better.

CHRIS M.
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Customer did not leave a comment.

TIMOTHY W.
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Customer did not leave a comment.

CARLOS A.
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Customer did not leave a comment.

RICHARD W.
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Customer did not leave a comment.

IAN S.
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Great help! The person on duty was very helpful and greeted me when I walked in the door. I would use this location again if the need arose.

SARA B.
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Customer did not leave a comment.

RENEE V.
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Office staff needs to be alittle better informed of prices and the storage facility road way was all torn up which made it difficult to pass through it.

Grayson S.
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Customer did not leave a comment.

HANNA R.
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Customer did not leave a comment.

shane B.
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Customer did not leave a comment.

PATRICK W.
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Clerk wanted us to drive through a construction site with huge potholes to leave the trailer. We asked if we could just park it next to the other uhaul truck already in the paved parking lot and the clerk rudely said no. We did anyway as we are not willing to tear up our car for her convience

No reviews have been submitted for this location.

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