Customer Reviews for Earls Bicycle Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Earls Bicycle Store

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Rebecca F. on

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EARL R. on

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John G. on

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Geneva B. on

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Maya M. on

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Robert A. on

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Janel Z. on

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Would recommend some more lighting out back where the trucks are parked. We had to take a picture of the truck for the drop off app and it was very dark. Also just very dark to finalize the drop off. But overall Earl's is fantastic!

Geneva B. on

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They were great!

Thomas S. on

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Francis C. on

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Karrie R. on

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Francis C. on

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GReg H. on

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John B. on

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Nevin W. on

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Joshua K. on

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Make sure that the reserved equipment is available for pickup at the reserves time.

mark E. on

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Agnieszka J. on

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Jessica P. on

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Greer P. on

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R Frank H. on

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Earls is a top notch business

Agnieszka J. on

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Earl, the owner, was very helpful. My reservation got re-routed to another, more distant location, and after calling customer service, they worked it out and Earl had a truck ready for me after all. Which was a lifesaver because we were on a tight schedule.Thank you!) I will definitely use Uhaul again.

robert S. on

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Shawn S. on

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Josh L. on

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I called one place and they said that the regional office would call back within an hour because they didn't have the equipment I needed. Regional never called back, I had to call them. Then I was told that the pickup location was open until 6pm. The pickup location was only open until 4pm (good thing I called since it was 3:50pm) but the very nice people at this location waited 45min for me to get there. The trailer was fine but the truck left very much to be desired. The engine sounded really bad and I was not sure if it was going to make the trip. The truck was empty and was only used to pull a trailer and it struggled to get up the hills on rt78. The best it could do was 40 MPH up the hill on a main highway. This seamed to be very unsafe as tractor trailers were flying by me. These trucks do not seem to be maintained at all. The truck was very clean but that was the only thing good about it.

William H. on

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no improvements necessary

Catherine E. on

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Renting at Earl's is quick, easy and very professional. I have used his site before and will definitely rent with him again!

James B. on

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Robert B. on

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Valerie C. on

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Gordon L. on

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Brent P. on

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I did not receive the utility dolly, which I paid for and needed.

Don K. on

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Get rid of the Chevy vans! Handling was atrocious, at times, almost uncontrollable--and I was driving on interstates! There was no room for my left leg. Ambient noise level was unacceptable. The mirrors could not be adjusted from inside the cab. When I rent again, if I'm only offered a Chevy van, I'll go elsewhere.

Ryan W. on

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We had a terrible drop off experience. Our paperwork said to drop off at a location that no longer rented U-Haul and it was after hours so no one was around to help. Your locations need updated so that this doesn’t happen.