Customer Reviews for Elbow Room Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Elbow Room Self Storage

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Brian B. on

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Customer did not leave a comment.

Tracey C. on

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The location wasn’t close to my house and I ended up spending more for mileage than I was hoping seeing there is other location closer. I emailed u-haul and the only response I received was the message had been received and read. I drove and extra 9 miles to retrieve this truck. I was disappointed that I didn’t receive any additional information in the email. Everything else was Great.

Ivy G. on

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michael W. on

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Joseph B. on

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Jennifer B. on

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Would NOT recommend your North Avenue location to anyone.

Jim S. on

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We dropped the truck off after hours but there were no problems. Our experience was excellent.

John L. on

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Neil is fantastic!! Very helpful, knows his stuff, made sure we had everything we needed. Flexible drop off and after hours drop off was a plus as well. Better than the actual UHaul store!

Ana-Alicia F. on

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Very easy & fast! Great customer service!

James D. on

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excellent service

Sanford A. on

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Hutch R. on

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Alot

Blake W. on

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Nick P. on

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David B. on

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Guy at the counter was super friendly and helpful. Did not mind that we were picking up close to closing. This place was super professional. The van seemed almost new, drove great. I have heard a lot of shady things about renting uhauls from different places in Athens but this one was great. Will definitely rent from here again!

MELANIE G. on

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I really don't have any complaints the customer service was great.He worked with me to make sure I had enough moving time by tell me to check back if I needed the van for a longer period of time which I paid for. Its just good to know there are some kind nice friendly people in this world still. Thanks for everything

Tom E. on

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Have not received recite. Insisted I sweep out truck though it was cleaner than I recieved. Truck was underpowered. Only had it twothirds full. Would not maintain 55 mph.

Kevin S. on

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My rental experience lacked for nothing. The facility looks great, clean equipment, and the staff is friendly and knowledgeable. Keep up the good work!

Larry W. on

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