Customer Reviews for Entrepot Godepo
(U-Haul Neighborhood Dealer)

16 reviews

6674 Esplanade   Montreal, QC H2V4L5

(514) 388-2176

Location Hours

  • Mon-Thur: 9 am - 5:30 pm
  • Fri-Sat: 8:30 am - 7:30 pm
  • Sun: 9 am - 5:30 pm
Special Operating Hours
  • 6/24/2021: Closed

Services at this Location:

Contact Us

(514) 388-2176

6674 Esplanade
Montreal, QC H2V4L5

Services at this Location:

Location Hours

  • Mon-Thur: 9 am - 5:30 pm
  • Fri-Sat: 8:30 am - 7:30 pm
  • Sun: 9 am - 5:30 pm
Special Operating Hours
  • 6/24/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Well I returned the truck and I'm still waiting for my invoice Thanks, Richard 514-942-4035

PHILIPPE D. 
Rating:
3.0

The truck was quite dirty and dusty when I picked it up. When I returned it (using the app) it asked if it was clean enough for the next customer. I said no, and then it said I had to pay a $25 cleaning fee....so then I said "yes" because it certainly wasn't my fault it was dirty. I'm guessing this is why it was so dirty when I picked it up. Otherwise, the truck was there. I would suggest not doing the "easy phone pickup" it took us 30 minutes and would have been much easier to speak to someone in person.

Lisa B. 
Rating:
5.0

Customer did not leave a comment.

Emmanuel O. 
Rating:
4.0

Customer did not leave a comment.

Ron B. 
Rating:
4.0

Email sent guaranteed truck at 8 am but location opens at 9. We also ordered moving help through uhaul but there was no coordination between the two so the moving help we ordered for 9 am had nothing to do until I got the truck checked out and drove to our residence. Luckily the guys didn't penalize us for the late start even though they didn't have to. It seems like if I order the equipment AND the workers from you, YOU should coordinate time changes. In the end everything was fine but thought this should be mentioned.

Richard H. 
Rating:
5.0

Thanks for the great service

Attilio P. 
Rating:
1.0

Truck not at requested pickup location at requested time.

Sean C. 
Rating:
5.0

Customer did not leave a comment.

André C. 
Rating:
4.0

Customer did not leave a comment.

Julie Marie B. 
Rating:
5.0

It was great service

Mohim H. 
Rating:
2.0

Vos systèmes fonctionnent très mal. Il m'a été impossible de faire le self-pick up avec l'application ! J'ai du attendre l'ouverture des bureaux uhaul pour récupérer le camion avec un de vos employés ! Et même avec l'employé, il y avait encore un autre bug avec votre système... L'équipement était bien.

Louis C. 
Rating:
3.0

Customer did not leave a comment.

Francois L. 
Rating:
2.0

Very easy to get the truck but compared to orher locations it was kind of isolated and the truck was dirty, fuel to 1/2. Employees were very professiknal and helpfull. I would consider giving some love to the locale and having a paved parking. Overall easy experience but not up to par with uhaul or other large car/truck rental companies standards experience-wise

CHARLES-ERIC D. 
Rating:
4.0

I got charged for for fuel twice and I filled it up before I returned it, I shouldn't have even been charged. Please let me know how I can get a refund ASAP! I have pictures of everything.

Sebastien A. 
Rating:
5.0

Customer did not leave a comment.

Jean-Philippe L. 
Rating:
1.0

I was charged twice, for no apparent reason, custommer service couldn't find my order, say they would call back, never did. This is my second bad experience with U-Haul.

Xavier M. 
No reviews have been submitted for this location.

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