Customer did not leave a comment.MICHAEL M.
Customer Reviews for Express Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The system had a glitch and told them we'd driven over 20,000 miles and they're irked to figure it out. It took awhile but things got resolved.Brenda H.
Return was 30 minutes late and they charged for an extra day!Kathleen B.
Customer did not leave a comment.RONNIE S.
Refund me some cash!!! I was charged 748.00 for a trailer from Montana to Phoenix, previously I rented a midsize van and a car trailer for 1100 from the same area!! Not happy won't be using u-haul in the future!James S.
Customer did not leave a comment.ROBERT M.
Customer did not leave a comment.CRYSTAL M.
The date code on the tires of the trailer I renter was 20 years ago. The lug nuts and center caps had not been removed in a very long time. No idea when the wheel bearings were ever lubed.ROBERT L.
Customer did not leave a comment.Tracy J.
Customer did not leave a comment.MARY K.
The person who called me from uhaul after I ordered said I could pick up before closing on Friday and have it until 3:00 pm the next day for my 6 hr charge. When I took it back they char me extra. She also said they didn't have a truck available but I knew they did because I had called them. I had to make her check.KRIS K.
It there first trailer, but they did fine.GARY D.
Customer did not leave a comment.FAITH T.
Customer did not leave a comment.LISA B.