The drop off location was 20 miles from our destination and was located literally in a farmers field next to an auto repair shop. There was a number to call on the side of a building to return the trailer. No one was around to assist us. When we called the number, we were told to pull the trailer into the field, not to block the driveway, and to then leave. We had to back the trailer into the field to avoid getting stuck which was a hassle and took some time because of the conditions of the field. Awful.Carol W.
Hohlfeld Repair Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Chaseburg, WI 54621
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- 3.0 Average Customer Rating
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UHAUL CORP needs to stop sending customers to other locations to pick up equiptment. I requested this item well in advance and was required to travel the wrong direction because I was notifyed just days before the rental that the equipment was not available at my requested location and needed to pick it up a day sooner than rented. This has happened before. UHAUL corp needs to do a better job !Jeff O.
Not use this location anymore.Zachary C.
Please put vehicle id number on all truck keys. I had 2 sets of keys in the lock box. One had the id of my truck. The other set had no vehicle number. I assumed if they were for another vehicle the vehicle number would be on them. The other set opened the after hours drop box so I took that set with me also. Needless to say I got a call from the location asking if I took both sets of keys. They were not happy with me. They couldn't move a truck. I would have never took that set if a vehicle number was on them.Darin B.
They were on time and as advertised but when I went to pick up the trailer they pushed political and religious views on me. Not harsh but enough to make it uncomfortable.Wesley G.