Customer Reviews for Extreme Auto Repair LLC
(U-Haul Neighborhood Dealer)
Laconia, NH 03246
Services at this Location:
- Mon–Fri8:30 am–4:30 pm
- Saturday8:30 am–1:30 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JOHN F.
I was switched to this location because the equipment I needed was not available in the two nearest location. The service I received was quick, helpful and courteous. Thanks!Josiah B.
The truck was great. The service was friendly and prompt. Highly recommendJennifer P.
Drivers seat and rest of cab and back was clean. The passenger seat was covered with hairs. I didn't need to use that seat but it should have been clean I think Everything else was fine. People at Extreme Auto Repair were very helpfulBarbara G.
There was dog hair all over the seats and I have an allergy to dogs. So I ended up with an allergy and asthma attack. My husband tried to clean the seats and we had to put down blankets before useing.Cheryl B.
Great customer service at this location. Easy pick up and drop off. Thank you.Catherine K.
Customer did not leave a comment.Jim F.
Customer did not leave a comment.Lori M.
Great customer serviceDebbie E.
Great customer service!! Quick easy in and outLamont R.
Customer did not leave a comment.Donna D.
Customer did not leave a comment.Joesph B.
Excellent customer service on pick up and drop off. I will definitely use this location for all my uhaul needs.Daniel B.
Excellent customer serviceJohn D.
Customer did not leave a comment.joseph G.
Customer did not leave a comment.Kimberly C.
Customer did not leave a comment.Savannah F.
Friendly and knowledgeable.George C.
Check engine light came on while we were using the truckSharon S.
I rent from this location 2 to 3 times a month, and have never had a bad experience. Always friendly, trucks are always well maintained, wouldn't change a thing.Brian L.
Customer did not leave a comment.Jane H.
Customer did not leave a comment.Roberta G.
Easy check in. Truck was in great condition. Will definitely recommend this location to others.Kelly H.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.John D.
Great place to rent easy friendly serviceChristopher W.
Customer did not leave a comment.Brian B.
This location was great! The van was clean and the customer service was exceptional. I experienced considerable challenges upon moving my business and personal property while simultaneously having my personal vehicle's engine seize. There were two storms, two storage units, trees down at one storage facility, trees down with fires and days long power outages where I live! Also and multiple times I had help resulting in no call no shows. I had to explain many times that I needed to extend the time and why that we ended up laughing about all of this. I also got a flu in the mix. I was using this locally and would not hesitate to get another van here again. I also used the moving help once for assembly help with a cabinet set for my esthetician studio. It was also excellent and I provided a review. This location at Extreme Auto on 106 in Laconia made a really tough time easier for me. Don't hesitate to rent from them!Rebecca H.
Great peopleBOB B.
Customer did not leave a comment.Karl S.
Have dealt with this place of business before and have had nothing but a good experience. The receptionist was very friendly and courteous and helpful with my questions.Joyce K.
Customer did not leave a comment.timothy P.
Customer did not leave a comment.Gordon H.
Customer did not leave a comment.Dylan N.
Nice staff CleanChristopher K.
Customer did not leave a comment.Glory F.
Truck had such low tire pressure when loaded it made it difficult to drive. The brakes sound like metal on metal. Plus I was charged $5 for a dolly I never got! Worst experience with uhaul ever.Darlene A.
Customer did not leave a comment.Brandon V.
Outstanding staff and service. They were cordial and accommodating, The woman at the front desk was pleasant, friendly, and very helpful.Tracey B.
Drop off was easy!Robert M.
Given a vehicle that was not inspected prior. Driver was almost in multiple accidents due to the inability to stop the vehicle. We managed everything with what we had, as we had a contract job that had to be done.Megan G.
When we picked up our trailer and hooked up the lights, we noticed there was no connection. We realized the fuzes were blown. The nice gentleman went into the shop and came out with new ones and replaced them. Great customer service.Christina B.
I wanted a car transport trailer. I found that a one-way would cost $125. And a local for a day $55. I chose the closest location. I made a reservation for a Saturday morning pickup and an after closing drop-off. I was unaware of an after closing fee. Service was excellent. When asked for a license, I replied "Mine, or the driver's?" (Not my truck pulling) He was quickly made an authorized driver, and the extra fee was waived. I don't write reviews. That you have one from me is an indication.George R.
Customer did not leave a comment.joseph Z.
Customer did not leave a comment.Susan H.
Hand cart and maybe blankets too should be part of the truck rental, and not cost extraJohn H.
Nothing. Great location and always very helpful.cynthia L.
The guys running the location were great! Quick,efficient and super friendly! My contract was explained to me and he highlighted items for me to pay attention to. Such as returning the fuel in truck. Great location! Will recommend and use in the future.Heather P.
Customer did not leave a comment.Peter M.
Customer did not leave a comment.Joshua D.
The truck was big enough and we even finished by 441pm instead of the next day. The customer service provided was great.kendra W.
It took awhile to change driver information because of computer issues they were having.Diane I.
We couldn't follow the instructions for pick up because the wrong truck had been reserved to us (after already not being able to pick up at the original location we reserved online because the truck we wanted wasn't available there.)Danielle H.
I was very pleased with the uhaul co, esp since I'd never done this by myself before. They were very helpful.Susan B.
Excellent service and knowledgeable..will use them again and againBruce R.
Customer did not leave a comment.Andrew S.
Great customer serviceMike S.
Had a great experience with uhaul at this location! I love being able to call up and get a rental the same day!! Thank you.Sarah C.
Customer did not leave a comment.david V.
Extremely friendly and helpful. They go above and beyond to get you on your way safely!!George C.
No improvement necessary. The truck was clean and neat. Overall the rental was fine, and I appreciate the opportunity to drop it off late, after hours.William M.
It was a brand new van, it was clean. The only issue I had was when I was driving the van would bounce in sway sometimes it was hard to keep it in my lane. This happened when the van was empty and when it was full .John M.
Customer did not leave a comment.Jonathan S.
Excellent customer service! They make the rental process quick and painless. Also, Brian is a great car/truck doctor!!Chad H.
Very polite customer service. Great explanation of the equipment. Will rent from them again.robin M.
Customer did not leave a comment.Amanda S.
Clean truck and drove well. Pickup and drop off were very good. Would definitely use this location again. Uhauls option to hire helpers is amazing. Ray BRaymond B.
Customer did not leave a comment.Joann P.
Employees were very helpful with any questions I hadBrenda H.
Customer did not leave a comment.Wendy D.
The phone app ui needs serious work. Requiring 3 forms of ID confirmation is not necessary. A half hour to pick up a one day rental is too much. Both doors on the truck were unlocked as well.Eric F.
Customer did not leave a comment.DAN R.
Customer did not leave a comment.Kyril M.
Customer did not leave a comment.Kevin T.
Customer did not leave a comment.Matthew F.
Customer did not leave a comment.Bethany Q.
Accommodating and friendlySarah H.
Customer did not leave a comment.Lauren S.
Only send people to extreme auto. Staff was super friendly, got me in and out quickly and the equipment was in tip top shape. Best experience I've hadCody D.
Customer did not leave a comment.tim V.
Nothing, as usual I was very impressed with the service.David E.
Customer did not leave a comment.Edward D.
Office staff was great !Richard B.
The 24/7 pick up option is not user friendly, we had to call and have my friends phone number verified before they'd even give me the code. You cannot do the pick up alone. You have to call their live verification line and sit on hold for an hour and a half so they can confirm the process on their end because the app cannot confirm for you? It's supposed to be entirely self pick up but I needed to call and wait on hold for over an hour to get my truck. The U-haul itself was well maintained but they need to work on their 24/7 self pick up/drop off.Aurora G.
The woman was fine but I think her husband needs more social skills he sounded grumpy or he might have been having a bad day overall everything was greatMichael P.
Customer did not leave a comment.Pamela T.
Customer did not leave a comment.FRANK H.
Great place, would recommend to anybodyThomas T.
The customer service was outstanding they made the whole process of figuring out what rig I needed to getting one extremely easy to doDAVID F.
In and out real fast, very customer friendlyThomas T.
Very pleased with the experience.Albert P.
Customer did not leave a comment.David R.
Everything was perfect and went extremely smooth.Nelson B.
Customer did not leave a comment.Justin S.
Customer did not leave a comment.Earl D.
Customer did not leave a comment.KURT B.
Customer did not leave a comment.Savannah F.
Nice guy. Very helpfulGreg S.
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