Horribly unprofessional. The vehicle wasn't ready. I would not rent from this location.Linda D.
Customer Reviews for Exxon On The Run
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Yeremy A.
I booked the time for the car from 7:30-11:30pm but was told that we needed to bring the van back by 9:30 latest. That left us very little time to do what we needed. The booking time and the time told to us by the employee was completely different and misleading. The process of using UHaul mobile was so painful and it would have been worth it if we didn't have to go inside and get a key. The employee kept saying we didn't have a reservation. We spent 30mins of what little time we already had just convincing the guy we had a reservation and already checked in and paid. For what we paid for and the little time we had, will probably not use it again. It was rough and expensive.Jeremy B.
Location was easy to get to at an Exxon station. While I was able to rent a cargo van on the same day I called, which was awesome, the pickup process took over an hour (new to the Exxon manager). The van had dried mud everywhere, even the steering wheel. I was hesitant to touch anything, but at the end of the day, I was able to rent a vehicle at the last minute to do what I needed to do.FILOMENA Y.
Customer did not leave a comment.Robert D.
If this is the only review you're asking for, that's not reflective of my experience.Nick A.