There were no onsite personnel. Parking was very limited - only one spot (unmarked) was suitable for the truck return. I had trouble reaching the person responsible, and when I did he said U-haul did not allow him to accept returns, He then checked and found out that I was supposed to return the truck there. I appreciate Uhaul arranging the return to a convenient location (and I had requested this location after the designated location told me they no longer worked with Uhaul), but I would have gladly driven a little bit further for a better return experience. Two more truck suggestions - speed control would be nice, as would a quieter cab. I don't want to make it sound like this was a bad Uhaul experience, because overall there was so much good about this experience (the initial reservation, the pickup, the helpful people on the phone when I had to change the dropoff, and more).John R.
(U-Haul Neighborhood Dealer)
Raleigh, NC 27606
- Mon–Tue1 pm–7 pm
- Wed–Sat9 am–7 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Raleigh, NC 27606
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- 3.0 Average Customer Rating
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The truck had broken glass inside. The U Hual app was completely messed up and would not let me remotely unlock the truck. Took over an hour to get the truck and needed to call a local rep to do so.Benjamin P.
Unsure of parking situation. Parking spaces were full.Frank B.
Truck was dirty , had empty Starbucks drink on the floor. I requested a dolly and furniture pads and they were not in the truck. The clerk at the gas station didn't seem to familiar with the process of me obtaining the keys so I had to wait to get the keys while he guessed the code to the lockbox.James H.
Rude & unhelpful employeee. He yelled at me. He told me to follow the instructions on the box and after I did that he came outside to yell at me about leaving the truck parked in front of the location and not on the side. The place is a mini mart and has no signs that it is a uhaul drop off point or to leave the trucks on the side.Anna P.