Customer Reviews for EZ Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of EZ Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Richard E. on

Rating:

Customer did not leave a comment.

mark d. on

Rating:

Customer did not leave a comment.

James N. on

Rating:

Customer did not leave a comment.

Jacob N. on

Rating:

Very friendly and so helpful! When moving it’s mice to have a company that’s got great and helpful customer service!!

Ralph B. on

Rating:

Customer did not leave a comment.

Harry C. on

Rating:

Customer did not leave a comment.

Hugh M. on

Rating:

Customer did not leave a comment.

Rick S. on

Rating:

Customer did not leave a comment.

Craig D. on

Rating:

This is not the site that we chose for rental. It was out of our way and we were inconvenienced. We were told this site did not carry this size of trailer,?however when we went to the storage center the same truck was there and available. I believe we were misinformed by the U-Haul supervisor that we called and spoke with on Friday.

ALEC C. on

Rating:

We have been a customer of EZ Storage for many years. We had two large units in the beginning and down sized to a small unit toward the end of our stay. They serviced all our storage needs.

ROBERT/KAREN C. on

Rating:

Top of the line facilities with easy access.

James H. on

Rating:

Request made 3-weeks in advance for 5x8 trailer, but apparently only the more expensive and much heavier 6x12 trailer could be found in entire Chattanooga TN area. That really took a toll on vehicle's gas mileage as well as extra cost for trailer. Would appreciate it if you did better getting things that you offer to be actually there to use. "Tricia" was helpful for pickup and cordial to make sure business was done and trailer was attached properly. Thanks

Randall J. on

Rating:

Customer did not leave a comment.

Chuck N. on

Rating:

Very nice staff and easy in and out. Pleased with the rate!

Keith M. on

Rating:

Customer did not leave a comment.

Kyle G. on

Rating:

Customer did not leave a comment.

Joseph K. on

Rating:

Customer did not leave a comment.

Jacob F. on

Rating:

Customer did not leave a comment.

Randy S. on

Rating:

Customer did not leave a comment.

Randy S. on

Rating:

Customer did not leave a comment.

elliot m. on

Rating:

Customer did not leave a comment.

GEOFFREY J. on

Rating:

Customer did not leave a comment.

ryan b. on

Rating:

Not sure who was at fault but I ordered a trailer and told person on phone my truck needed a ball and sleeve so he charged me for one. I get to uhaul and no ball so I had to drive to Walmart and get one.

Jay H. on

Rating:

Customer did not leave a comment.

Greg G. on

Rating:

The people here were fantastic,enthusiastic and caring.

Kenneth N. on

Rating:

Customer did not leave a comment.

Joshua M. on

Rating:

Customer did not leave a comment.

roger l. on

Rating:

the young lady at the storage location I picked up at was very nice and helpful. I will rent from this location and U-Haul again because of her.

Paul C. on

Rating:

Customer did not leave a comment.

noam c. on

Rating:

I still did not get the recite that I was supposed to get by email

GERALD V. on

Rating:

The truck mechanically was horrible, terrible front end issues (vibration) and the brakes were suspect.

Mark S. on

Rating:

Customer did not leave a comment.

RANDY K. on

Rating:

I rented an appliance dolly to move a refrigerator. Very convenient location for me. The lady in the office made the rental and return fast and easy !

jeff m. on

Rating:

Customer did not leave a comment.

Lori D. on

Rating:

convenient Helpful service

Karin S. on

Rating:

Customer did not leave a comment.

Patrick C. on

Rating:

The woman who works there is incredibly rude over the phone (we had multiple conversations). The truck was parked in mud which made it difficult to thoroughly inspect the truck. AC on the truck worked intermittently en route to destination.

donald m. on

Rating:

Customer did not leave a comment.

miles s. on

Rating:

appreciated you being open on saturday

SAMUEL S. on

Rating:

Customer did not leave a comment.

JAMES H. on

Rating:

Customer did not leave a comment.

PAUL M. on

Rating:

Customer did not leave a comment.

Julie B. on

Rating:

Great customer service! Thanks very much!

BG S. on

Rating:

Great, quick service as a walk-up without a reservation.

MELANIE L. on

Rating:

Toni did a great job accommodating our special requests! It was great to work with a business in our neighborhood! Thank you!

Kevin H. on

Rating:

Customer did not leave a comment.

Michael A. on

Rating:

Customer did not leave a comment.

ROBERT B. on

Rating:

Customer did not leave a comment.

Cathy P. on

Rating:

Customer did not leave a comment.

stafford t. on

Rating:

Customer did not leave a comment.

ANGELIA G. on

Rating:

Excellent service and very friendly.