Customer Reviews for Fast Food Mart
(U-Haul Neighborhood Dealer)

769 reviews

2525 Lawyers Rd W   Indian Trail, NC 28079
(Hwy 485 Exit 47)

(704) 882-3362

Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: 10 am - 4 pm

Services at this Location:

Contact Us

(704) 882-3362

2525 Lawyers Rd W
Indian Trail, NC 28079
(Hwy 485 Exit 47)

Services at this Location:

Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: 10 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

DONALD H. 
Rating:
5.0

The store location owner Rajan Patel really went above and beyond for my recent rental. I was renting a motorcycle trailer for the first time and did not have much experience and knowledge and Rajan was there from the beginning till the end and he step-by-step guided me and made sure everything was safe and trailer is probably connected. The whole trip Picking up my new bike and bring it back home was just fantastic because of his help.

Mitesh P. 
Rating:
5.0

Very fast service

MARTHA B. 
Rating:
3.0

Customer did not leave a comment.

richard A. 
Rating:
2.0

Customer did not leave a comment.

Joseph H. 
Rating:
5.0

Nice location with friendly people!

ANA E. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY B. 
Rating:
1.0

The guy answering the phone was completely rude. Never answered the phone as a business establishment. I asked the person on phone whom I'm speaking with... I thought I miss him saying the business name. Nope! He said to me who is this! You called me!. I hung up the phone call an that person called me. Just not wanting to speak with the person. I didn't know what I was dealing with or who. I was calling to let them know that I was on my way due to the time frame I was told they are closing at 4.30pm.. I thought I had the wrong nnumber.I drove there found older man that processed it but.. the other person I asked to speak with the owner and he rudely said he was the owner and manager. I'll never rent again from uhual. I washed down myself before driving. This location has writings of credit card numbers an code's and expired date's as well laying around on counter. He left my information on screen and left it for everyone to see. I didn't feel safe or my personal information on that computer either.

JULEINA L. 
Rating:
5.0

Recommend for the convenience.

Rachelle B. 
Rating:
5.0

the best service

GUSTAVO B. 
Rating:
4.0

Customer did not leave a comment.

Thomas C. 
Rating:
3.0

Just an old run down convenience store, very close to my house, first time I have been in there in 15 years. Storage arena for trailers was a muddy mess and very tight quarters, had to make a second trip back in to ask for help lifting the trailer onto the hitch. Also had to point out there were furniture pads in a heap left in the trailer that I didn't order.

Scott C. 
Rating:
4.0

Customer did not leave a comment.

DAVID T. 
Rating:
4.0

Customer did not leave a comment.

DOnny N. 
Rating:
4.0

Recommend for drop off, not for pickup. I got the impression that trucks might not have been sanitized before pickup.

Lawrrence G. 
Rating:
4.0

Did fine. U-haul should allow for refund of part of the cost if don't keep truck for full time. Didn't need it that long but had to pay for it.

Thomas W. 
Rating:
1.0

Very poor customer service and the location itself was unappealing. The person handling my rental continually served others while trying to move through the rental process which, in turn, took 30 minutes.

JULIE L. 
Rating:
1.0

Very muddy location. Was sent out into yard to hook up trailer but had to go back in to ask for help as trailer was stuck in soggy grass.

Dean M. 
Rating:
5.0

The truck was unclean and the zip-belt for the driver was not working properly. Costumer Service was awesome.

DANIA A. 
Rating:
4.0

Customer did not leave a comment.

Lawrence S. 
Rating:
3.0

Customer did not leave a comment.

DENNIS C. 
Rating:
5.0

Great location and people are very friendly!

RAJAN P. 
Rating:
5.0

Customer did not leave a comment.

MARK F. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Will C. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
4.0

Raj is what makes this location great.

Aaron F. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

johnnie F. 
Rating:
5.0

Great location and very friendly service! Very good experience.

rajan P. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
5.0

Customer did not leave a comment.

ALLISON M. 
Rating:
4.0

Customer did not leave a comment.

Doris N. 
Rating:
1.0

I had to go to this location as an alternate to my original because the original location no longer had my vehicle size (20 ft). I was moved into a 26 ft truck as the only available vehicle. The vehicle had more dents and scrapes than could be counted, so I had to purchase the full coverage insurance, which I did not intend to purchase. The truck had less than a quarter tank of gas, the driver side door would not close fully, and the air conditioning did not work.

Donald B. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
4.0

Customer did not leave a comment.

Douglas D. 
Rating:
3.0

Parking lot behind station is a MUD pit and huge holes or craters in the ground

JAMES G. 
Rating:
5.0

Good location and great service!

RAJAN P. 
Rating:
5.0

Customer did not leave a comment.

VITALIY Y. 
Rating:
5.0

Easy access and the owner explained the process very well.

Thomas N. 
Rating:
5.0

Customer did not leave a comment.

Patrick W. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

The process went very smoothly and Bob was very helpful in walking me through the process and making it easy. The truck was just as described and exactly what we needed

Rob C. 
Rating:
5.0

A cell phone was left in the truck and we were notified immediately. This was exceptional customer service.

JACKIE M. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Excellent customer service.i give Mr Patel a ??.!

EVA F. 
Rating:
3.0

I was charged for 2 moving quilts that I never received. I sent two follow up emails to uhaul customer service and have received no replies....not happy with this situation

JOSEPH S. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

WIME C. 
Rating:
5.0

Customer did not leave a comment.

Cody L. 
Rating:
5.0

Customer did not leave a comment.

Cody L. 
Rating:
3.0

Customer did not leave a comment.

ANN R. 
Rating:
5.0

excellent service

Chengdong Z. 
Rating:
2.0

Customer did not leave a comment.

Shane H. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
3.0

No comment

Pedro A. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

This location is always great to deal with. Quick rental process, friendly, and easy to get moving!

Alexander P. 
Rating:
5.0

Customer did not leave a comment.

Shani S. 
Rating:
4.0

Location was good, online system and reservation process online was terrible! The online process will cause me to shop elsewhere in 2 weeks when I need a one way moving truck.

Thomas S. 
Rating:
2.0

Trucks are parked in the mud and you have to step in MD to get in the truck

Shannon W. 
Rating:
5.0

Less social distancing though the guy who helped me was fantastic.

christopher M. 
Rating:
2.0

Self check would not work. Stayed on the phone for 44 minutes with the call center. Her name was Tanya and she was very nice but still was not able to activate the self check in. The attendant showed up at Fast Mart and check me in but he was not very nice. Never spoke and had no urgency to getting me checked in

Jane B. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
4.0

Customer Service Friendly

Shannon J. 
Rating:
5.0

Customer did not leave a comment.

Jody M. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
4.0

Nothing really I guess prices are a little high and I wasn't credited for the under mileage not used but I was for sure billed for the additional day due to the virus craziness and having to work around everyone's schedules. Go figure. As for everything else typical rental place nothing above our beyond my expectations

Angela L. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
2.0

People renting should be told what time the location closes. Should be told where to put the keys if returning truck after closing. And most definitely should be told that when they run your card the first time that is only the deposit and when you return it they have to charge you again for the actual cost. I will never use that Uhaul location ever again.

lisa E. 
Rating:
5.0

Awesome as always!

Julie B. 
Rating:
5.0

Customer did not leave a comment.

silas T. 
Rating:
5.0

No comments required, very helpful.

Gary F. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
3.0

This location is not perfect but very close to my home. They are very nice and stay busy. They take care of the customer!

john D. 
Rating:
2.0

It was very difficult to pick up the truck due to contradictory instructions we received. There was no one available to answer questions at pick up time of 7am. Also, very bad customer service at this location.

Hector Joey S. 
Rating:
5.0

Not a thing very professional gentlemen

Peter B. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
3.0

Customer did not leave a comment.

Edward G. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Harry B. 
Rating:
5.0

Customer did not leave a comment.

Jaiman D. 
Rating:
5.0

I use this location most.

Aleksandr M. 
Rating:
4.0

My only complaint was that they did not fill the tank with gas. I did have to stop and get gas during our trip and then it was a little hard to determine what 1/4 tank was before I dropped it off.

Harry B. 
Rating:
2.0

Customer did not leave a comment.

EVENLY C. 
Rating:
5.0

We were very pleased.

Vincent A. 
Rating:
4.0

Customer did not leave a comment.

debra N. 
Rating:
3.0

Customer did not leave a comment.

mayur P. 
Rating:
1.0

The employee checking the truck back in didn't know how to process the payment. English was not his first language. We had to leave our charge card and hope we didn't get overcharged once the manager returned the next day. The place leaves me feeling very unsettled.

Dale N. 
Rating:
5.0

Customer did not leave a comment.

Darius B. 
Rating:
5.0

Customer did not leave a comment.

Shyam P. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
4.0

Raj was an amazing host. He worked hard to get me the equipment I requested, even after Uhaul had provided a free upgrade. The upgrade gesture was appreciated, but it did not meet my needs, so Raj made it right.

Bryan S. 
Rating:
5.0

Customer did not leave a comment.

John K. 
No reviews have been submitted for this location.

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