Quick and fast. I arrived a little early (right before the location opened), and I was able to check out the equipment very easily and was on my way within 10 minutes.EDRIAN S.
Moving Truck Rental in Matthews, NC at SecurCare Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Matthews, NC 28105
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Process was seamless from beginning to endDebora H.
Great customer serviceMary J.
Great and timely customer service!MARY M.
Very friendly and polite staff. Thank youDima E.
Truck need new transmission, gear shifter knob fell offBruce K.
There was no good customer service at this location. My reservation stated that I'd pick my truck up at 1 p.m. and when I arrived there was a note on the door informing me they would be back at 2 pm. I had to wait an entire hour. Once someone was available there was a note on the door informing me to call a cell phone and then someone answered. I could not go inside and I had to do everything over my cell phone. Then the gentleman brought out the key and told me that my truck was around the corner. Horrible customer service!Karen K.
Clean equipment. Previous customer smoked in truck and was nasty inside.Bhavikkumar P.
Nothing, costumer service was fantastic. Ashley helped me find my lost wallet. Extreme relief there. THANKS!Alan M.
I don't understand the masks. Why should people who are not sick wear masks? I'm not going to complain about no power windows, but why is there no cruise control in the truck?Johnie A.
Not giving away a truck someone has reserved for 2 months because they were 20 minutes late!!!BRANDON M.
It was supposed to be $30 a day plus mileage but ended up costing me almost $500 for 1 day very overpriced not happy with the pricesLINDA A.
My experience from start to drop off was great. ThanksJULIAN C.
The reservation said to pick up at independence self storage location. When I got there I waited for 15 minutes for someone to help me because they were not in the office. After that I was told that they don't actually have the truck and that I had to go to another location. I was not notified of a change before hand so that wasted about 30 minutes of my time. The trucks AC went in and out on the entire 5 hour drive on a hot day so overall that was also uncomfortable.JAMES S.
Outstanding rental experience. Ashley had everything ready for me and even answered my call from the parking lot by greeting me by name! Extremely easy to book, pick up, and return, and fantastic customer service.JOHN K.
I wasn't allowed to take pics of the truck. The guy was in a huge hurry to get me out of there. He just asked for my keys and sent me away.Ruben G.
The gentlemen working there helped me during his lunch break. You should let customers know that the office is closed between 1and 2 pm. I had a 1:00 pickup time.Tony B.
I got there to use the 24/7 . They said they did not take it there. I got there an hour early. He still got me set up then and there. Very happy with that.Sammy B.
Absolutely nothing. This was a great location, stupendous service and the customer service was A+.Rene M.
The staff at this location made the rental process an absolute pleasure.Jeff K.
Ashely was very kind and helpful!NICOLE V.
I can't think of anything. Was very pleased with this rental experience.BARTON S.
Ashley is outstanding!THOMAS D.
I've rented trucks numerous times over the years and I have to say this was probably one of the most seamless and pleasant experiences I've had. Truck was ready, no lines, easy return and rates charged were as expected.Richard C.