The wait and person that was needed to assist us was not at the location spent a hour and a half at the location missed my pick up appt (for my furniture pick up) due to owner of establishment being in court. Was giving wrong box number wrong keys were in the box very unprofessional I would never rent from Uhaul again if this is the service we will receive. I was extremely inconvenienced and dismayed at the service.Tanisha W.
Customer Reviews for Fix It Up Paint And Body
(U-Haul Neighborhood Dealer)
Anniston, AL 36201
Services at this Location:
- Mon–Sat9 am–5 pm
- Sunday12 pm–5 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They told me I was not going to be charged for dropping it at another locationMusa S.
well make sure the uhaul is maintenance well .the battery on the truck would not stay charged and we had to jump the truck off everytime we moved it ive never in my life had to pay 302.00 for a truck that we rented and couldnt use within the junior 24 hours but instead we had it for 48 hours because it wouldn't crake so that we couldn't return itAnna M.
Very close to my home the personnel was very helpful. A tremendous improvement over my last experience.Larry S.
Customer did not leave a comment.TOMMY D.
Customer did not leave a comment.Bruce H.
This location was supposed to open at 9am. No one showed up until after 10. I attempted to call UHaul to and they were absolutely unhelpful and a waste of my time.Donald B.
They scheduled wrong truck at the wrong time, then left the truck on empty and later charged me for going over the miles allotted which is wrong, I also did not not get the military discount. I should have received some money back for the company mistakes . Iwill think long and hard before I ever use this service againIyanna G.
No one was at the Fix it up Paint and Body Location, even though I arrived at 4:00 pm on Sunday May 8, 2022. I tried to use the uhaul app to return the trailer, but it froze on the location information. I called customer support and also emailed pictures to the service email showing I returned the trailer. I have now received a receipt for two additional days charges, even though I haven't even had the original rental receipt sent to me. I tried to email the address on the receipt 1765_GM@uhaul.com. The email was rejected due to â€œrecipient address rejected, address denied.â€ I tried to call the phone number, 256-403-0979. I got a Verizon message that the person was not accepting calls at this time. Why was I charged for two extra days?Tammy P.
Customer did not leave a comment.BENJAMIN T.
Customer did not leave a comment.JOHN L.
Customer did not leave a comment.Allison W.
Small and crowded with vehicles that were in the shop. It was open but the man inside said to call U-Haul, so he wasn't too helpful. He had a cute pitbull dog that was friendly.Kerry K.
Was over chargedapril P.
You should not use this location for customer pick ups. You can call me if you want to know the specifics. 941-275-5650 StanStanley T.
I returned it same day(Sunday). Phone# not working. I arrived some guy was there like he live in the Lil building and couldn't help me at all. He Gave me cell phone #to call â€œDemetriusâ€ who never answered. I had already put my key in Dropbox. I took pictures of location and truck and left. Went home tried to check vehicle in online and discovered I needed to do from location. It sucks and I still haven't heard from the owner of location Demetrius. Never again!!!!Bonnie C.
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