Customer Reviews for Friends Convenience

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Friends Convenience

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Rory M.
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Customer did not leave a comment.

Halimo M.
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Md A.
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Good customer service, nice and clean truck with necessary equipment in the vehicle.

Gerardo A.
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I rent a Van 15 footer overnight but i drove 7 miles only,and how come they charge $107.Im so disaappointed,I rent van a everyweek.its time try another rental company.

Peggy G.
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Customer did not leave a comment.

Brayden B.
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Enobong L.
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We received a vehicle that was dirty and not cleaned. My husband had to spend some time cleaning it out before we could load our boxes. The site did not do a walk through to check the vehicle. We did a quick walk through, but due to the spot in which the vehicle was parked (by some shrubs shielding the driver's side), we didn't see the big dent on the driver's rear end of the vehicle. It was only after we got the vehicle park at home and unobstructed did we see the big dent that was hidden from view. It took several calls to U-haul until we finally got an agent that was able to assist us in loading the time stamped pictures showing the dent.

Nevin M.
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Customer did not leave a comment.

Curtis D.
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Customer did not leave a comment.

Kirstin K.
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Customer did not leave a comment.

JOSHUA D.
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Online return would not work for me. I had to go into the store to get help, it took about 30mins to return because there was a error with the mileage and not on my end. I put more gas then I needed to but won't get refund it. The staff was helpful but my experience was more stressful then my move.

GERALD H.
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Customer did not leave a comment.

Brad A.
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Tyler U.
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Friends convienence was very good. Highly recommended. However it wasnt the location I originally chose to pick up from. I had chose a location where I would pick up the truck with the use of the Uhaul app. This app gave me nothing but hassles, I called customer service twice and was met with no success. It was of no fault of the customer service staff but the function of the program used. The program continually booted me out of the pick up process and sent me back to the home page. Eventually, about 45 minutes later, on my second call to customer service they sent me to Friends Convenience to pick up a different rental. This messed with my plans and added extra miles to my trip which I had to pay for. This was aggravating and set me back quite a bit. I am not happy with this transaction however I want to thank customer service for doing what the could.

ARNIE K.
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The guys were very helpful and efficient . Nice location and great store.

steve B.
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Customer did not leave a comment.

Bob D.
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The attendant had to seek advice by phone to complete the contract and I had to park the truck and trailer separately for the attendant. Much better service at Regina's Park Street location.

don S.
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Learn to speak fucking English

Dennis R.
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Quicker check in , some details did not cross over to the store computer

No reviews have been submitted for this location.

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