Customer Reviews for Garage Micango Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Garage Micango Inc

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chantal b. on

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In 10 minutes all was done and we can go. Hawfull !

sylvie p. on

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Aucune boîte de retour pour les clés, personne sur place on s'arrange seul...

jessica s. on

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First of all, the truck did not have any winter tires, therefore i had to ask a friend for help since your truck could not meet safety and legal standards of the province of quebec. I had to move a mattress on a snowy road, therefore the rented truck couldnt climb the hill. Second, the back door was frozen, therefore we had to go back to the location in order for a uhaul personnal to unfreeze it which cause delay and waste of time. In addition you change the dropoff location to a location that was closed, not well plowed where no one answered or call back to the message i left. I called the montreal location, who transfered me to the head office who transfered me to the manager district who never replied. I did not receive a decent service nor equipment which is totally unacceptable. No one was able to help me out in any of the calls i have made. There was no box to leave the key, therefore i had to go back the next morning in order to leave the keys. This was the worst rental service i have ever had and I will never be renting or recommanding u-haul service to any body.

danny d. on

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Il n'y avait pas de camion a BoisBrillant telle que convenu à 0700 du matin. J'ai du conduire 40 a st-Adele pour prendre le camion se qui m'a retard de 1h20. Du plus, a st-Adele le camion etait dans la neige que j'ai du pele moi-meme et déneigé le camion du meme moment. Ce qui ma fait perdre un autre 1h. Plus le gaz que j'ai du mettre dans mon auto pour l'aller retour a St-Adele. Je sais pas d'ou l'erreur est survenu, mais le service a été minable

veronica A. on

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It's a car repair garage and the mechanic was clueless on how to complete my reservation/ rental. It took almost an hour and a few phone calls to Uhaul for him to succeed.

Claude G. on

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Line G. on

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Seul bémol, le plein d'essence n'était pas fait. Il est impossible de remettre un véhicule avec exactement la quantité de départ si le plein n'est pas fait ! tout le reste était parfait.

Fancois Jose N. on

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alain r. on

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Michèle L. on

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Helene B C. on

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the problem I had first of all my drop off point was to be saint-fautin, I went to check out the drop off point, just to be inform it is not there call uhaul, then was changed to mont-tremblant on the 3rd of july, then to find out on saturday once return to harington changed the drop of sainte alphohe de howard, I got it change to sainte-adele. The reason giving to me the change from mon-tremblant because they were not a drop location. I can not understand because the 1942 chemin du village in mont-tremblant was given by the person who takes care of the location of the trailers . very disappointed

eric l. on

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Yannick D. on

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Diane W. on

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Uhaul need to take better care of their dealers in Canada.

Jean-Sebastien G. on

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good service from the pick up location but u-haul internet service is bad. Requested trailer to be near my location but ended up being 50km away. nobody called to let me know. I asked for blanket but location did not have any. I wont use u-haul anymore and will not recommended anybody to use u-haul either

Vincent A. on

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Respect client reservation and deliver. I had reserved blankets for the move which were not available and was simply ignored, leaving me without protection for my move. Computer was also very slow once I showed up.

Carole H. on

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List this place (Micango) as your retailer on your website. Would be much more easier to rent or reserve a vehicule. Thank you.

Pierre J. on

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Erle S. on

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John N. on

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Quicker service at the counter.

ANGEL B. on

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Tres tres bon servíce de la part du garagiste merci de bien choisir vos partenaires de service

Arnaud S. on

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The message is in french!! This is the first step serve the client in there language.... par ailleurs, on est arrivé, on a dû déneiger le camion nous mêmes avec notre propres balais à neige! Deuxièmement, l’etat du camion était déplorable, les pneus sont usées et surtout des pneus d’ete Ce qui c’est conclut par nous qui sommes restés coincés pendant prêt d’une heure dans une entrée qui pourtant avait été déneigée et déglacer le matin même..... c’etai Ma première location Uhaul et c’etait la dernière, je loue chez discount au moins 1 fois par année et jai jamais eu de problème comme j’ai eu avec vous! Par ailleurs votre système de location en ligne est horrible et jai du recommencer a 3 reprises même le garage qui tiens vos camions on des problèmes à remplir le dossier! Merci et désolé

FRANCIS B. on

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The computerized system failed while the U-Haul representant tried to register the truck I wanted to rent and it took over 1h30 to wait for your customer support to answer him and to arrange things so he could release the vehicule. This is very unprofesionnal of your company and this shows a very poor service that need a lot of improvement

Bryan B. on

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derek h. on

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I loved being able to drop the truck off while this location was closed. Doing the online return was easy, quick and very convenient!