Customer Reviews for Global Impact
(U-Haul Neighborhood Dealer)

67 reviews

3290 Getwell Rd Ste 103   Memphis, TN 38118

(901) 368-0095

Location Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: 12 pm - 6 pm

Services at this Location:

Contact Us

(901) 368-0095

3290 Getwell Rd Ste 103
Memphis, TN 38118

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: 12 pm - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Fred K. 
Rating:
5.0

Customer did not leave a comment.

Sabrina D. 
Rating:
5.0

GREAT SERVICE at the pick up location - small but very well run place, thanks !!

Michael H. 
Rating:
5.0

Service was excellent and all aspects of the vehicle and auto tow were thoroughly explained to me. My questions were clearly answered as well as the hookup, working brake lights and how to use safety features on the equipment. Professional service from the beginning until I drove out of the lot.

donald J. 
Rating:
5.0

Customer did not leave a comment.

Lee R. 
Rating:
5.0

Customer did not leave a comment.

Crystal G. 
Rating:
1.0

Customer service sucked . I had reservation at 9 but did not get the truck til 10 and still tried to charge me for that hour. The guy was rude

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

JEREMY C. 
Rating:
1.0

Didn't have my truck on time. Was rude and respectful.

Takesha M. 
Rating:
1.0

The location was suppose to be open at noon. No one showed up. After an hour on the phone with uHaul, Sharon remotely dispatched the trailer and emailed me my contract. I hooked up myself. Once I was hooked and ready to leave, the "employee" came out from and apartment in boxes and a white t-shirt. He was smoking a cigarette, reeked of pot and had bloodshot eyes. This useless excuse for an employee needs to be fired when he cannot show up to open a location on time and is in no condition to be working either. Thankfully I had my own wire harness because there was none. I would not have even been able to drive away.

Gary L. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline B. 
Rating:
5.0

Keep up the awesome work.

maleka H. 
Rating:
5.0

Everything was excellent the customer service was A1

Myrtle B. 
Rating:
5.0

The absolute best customer service

wendel G. 
Rating:
3.0

Customer did not leave a comment.

TOM W. 
Rating:
4.0

Staff was wonderful, helpful, and kind!

Vanessa K. 
Rating:
5.0

The gentleman who owned the location was super helpful and knew what he was going. His confidence and competence calmed me down and got us on the road in good time! The location need some bright signage.

roger T. 
Rating:
4.0

Owner was very personable and even called to check to see if everything was going ok before we brought it back.

Krystal S. 
Rating:
5.0

Customer did not leave a comment.

Angela K. 
Rating:
3.0

Customer did not leave a comment.

Antravious P. 
Rating:
3.0

Customer did not leave a comment.

Roland H. 
Rating:
5.0

Customer did not leave a comment.

Tasha C. 
Rating:
5.0

Wendell was Amazing, LOVED MY VISIT AND SERVICE!!!

andrew S. 
Rating:
5.0

Customer did not leave a comment.

Kris A. 
Rating:
5.0

Customer did not leave a comment.

Ann V. 
Rating:
4.0

Customer did not leave a comment.

VIVIAN T. 
Rating:
1.0

This man had a bad attitude Talk very nasty to my husband

Demetrius W. 
Rating:
5.0

Have. Customer to help your keep the trucks clean like they got it, if not charge them a 25.00 cleaning fee. The truck clean when I got it and I brought it back the same. THANKS GREAT BUSINESS

georgia D. 
Rating:
3.0

Customer did not leave a comment.

Henry S. 
Rating:
2.0

I scheduled a truck @8:30 this morning! I called and they said they open at 9am CLEARLY says 8am on the door. Why would Facility even let me book at 8:30? Gave me the smallest truck I chose the mid size truck $29.99! Has a Foul order inside this building. Guy showed up a few mins after 9!

Connie E. 
Rating:
3.0

Customer did not leave a comment.

Fredia R. 
Rating:
2.0

Don't double charge. Then when return rental some one need to be there at the location when returning after location is to be open.

Jerry B. 
Rating:
5.0

Really great guy to deal with!!

James B. 
Rating:
5.0

Customer did not leave a comment.

Jerry H. 
Rating:
5.0

Customer did not leave a comment.

sandra B. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY H. 
Rating:
5.0

Everything was great at this location

Sylvester D. 
Rating:
2.0

It just a weird place to rent uhaul equipment

James H. 
Rating:
5.0

Customer did not leave a comment.

Karen B. 
Rating:
3.0

Customer did not leave a comment.

Michelle B. 
Rating:
5.0

Customer did not leave a comment.

Hannah T. 
Rating:
5.0

Beat uhaul experience to date! Very friendly service.

patrick A. 
Rating:
5.0

Nothing was prefect

Kendryia R. 
Rating:
1.0

Was redirected to this location by UHaul, It was run down building with trach everwhere outside, dumpsters overflowing,, one truck and one trailer. Doors were locked when I got there, HIs equipment would not work to check out, Trailer had damage and then lights were not working order, Had to wait while individual went to another location to get another trailer. I had to wait in trash filled parking lot. Turn in location was great... I have to rent another trailer this weekend, Will not let UHaul redirect me again,

Larry P. 
Rating:
5.0

Customer did not leave a comment.

Bryant L. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
1.0

The truck was filthy and not well maintained. Loads of trash under the seats that would come out when I put on the brakes. The brakes squealed and the truck sounded like it was going to fly apart. I've always had great service and the equipment was always in great shape and clean until now. The facility where I picked up the truck was also very cramped and cluttered. However the manager was friendly.

Marshall V. 
Rating:
5.0

Customer did not leave a comment.

Jeremy D. 
Rating:
5.0

Customer did not leave a comment.

steaira T. 
Rating:
5.0

Customer did not leave a comment.

Jennifer L. 
Rating:
3.0

make sure truck is wipe out and clean after each customer to get rid of any bad odor smells that would be great but truck ride very good ,good quality truck.

Clarence H. 
Rating:
5.0

Customer did not leave a comment.

Jerome W. 
Rating:
3.0

Only issue is previous renter smoked in the truck and the smell was bad

Terri C. 
Rating:
5.0

Very friendly and helpful

Stacey W. 
Rating:
1.0

The whole place was very shady. Apparently the guy lives there. Very unprofessional. Was not open on time. Failed to inform me that the insurance was per day. Did not have the dolly that he told me I could rent.

Jamie S. 
Rating:
5.0

Excellent service very helpful great location easy pick up

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

deaudrey W. 
Rating:
5.0

Customer did not leave a comment.

Stephanie J. 
Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

Tracy M. 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

Customer did not leave a comment.

suzanne D. 
Rating:
4.0

Customer did not leave a comment.

sylvia J. 
Rating:
5.0

Customer did not leave a comment.

DEMARCUS J. 
Rating:
5.0

Manager of the location was very professional and friendly. Highly recommend this location and will be back to do business with him.

AHAMEDI A. 
Rating:
3.0

Customer did not leave a comment.

Rejeana G. 
Rating:
3.0

Customer did not leave a comment.

Rejeana G. 
No reviews have been submitted for this location.

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