I cannot overstate the help I received from Tommy at this location. He went above and beyond to make sure my rental was available and ready for me on time even right before a hurricane and after he was called up to report for duty by the National Guard to help in the storm response. He went so far as to provide his personal cell phone number in the event there were any last minute issues. You don't see that type of service anymore. He is a gem and projects a very good image for U-Haul.MICHAEL P.
Customer Reviews for Goin Postal of Marrero
(U-Haul Neighborhood Dealer)
Marrero, LA 70072
Services at this Location:
- Mon-Fri: 10 am - 6 pm
- Sat: 10 am - 3 pm
- Sun: Closed
Special Operating Hours
- 9/24/2021 - 9/30/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
One of the best customer service experience, nice professional people and very clean place!MOHAMMAD A.
Customer did not leave a comment.Ernest D.
Customer did not leave a comment.ron C.
Customer did not leave a comment.IBRAHIM A.
The store was difficult to locateHAROLD A.
Five Stars!! Brandi and Tamer always provide top of line service and professionalism.joseph C.
Brandie the title lady helped me with my Uhaul and registering my vehicle after moving to Louisiana. I even got my license plate the same day! My new go to spot for everything.johne J.
Nothing everything was perfectMICHAEL C.
Customer did not leave a comment.alfred H.
Customer did not leave a comment.Joel T.
My original pickup/drop off location was changed to this location due to my original location not having the truck I needed that was reserved 2 weeks in advance available and I'm so glad it was. Even though this location was a bit out of the way from where I was moving my things, after meeting the staff I didn't care. Check in and check out was a breeze, the staff was EXCELLENT! Which made my moving day a little less stressful. I'm so happy that my reservation was moved to this location. Even though it's a bit out of my way I'm going to reserve from this location going forward.Nikon W.
The location was fantastic, very helpful.David B.
Truck was old and had a lot of damage to it. The cabin was not air tight. The interior of the truck was also dirty.Fred V.
Extremely fast and very professional. Was very impressed by the level of service that was demonstrate ,.Raied J.
Customer did not leave a comment.Toyane F.
Helped me remove the trailer from my vehicle and asked if I was satisfied. Very friendly and professional.ERNEST D.
Customer did not leave a comment.Danise D.
Customer did not leave a comment.rodney E.
Very friendly and helpful staff a true one stop shop for uhaul and FedEx services.Arianna H.
Customer did not leave a comment.Qutreliaa S.
Explain fees to customers more throughly.Marcus S.
Customer did not leave a comment.letesha A.
The man there was very nice and helpfulCorey K.
A one stop shop for Uhaul and FedEx. They even can do your Auto Title transfer while you wait. Brandi the title lady was very nice and a pleasure to work with.Natalie C.
The owner was very nice and helped assist me with backing in truck . To reserve the Rep. Brandi was very nice and had great customer service skills . She had a smile on fist day and next day when drop off truck . Great job and service very helpful . She showcase the value to returning customers . Also, observing while she check me in she was polite to every customer who walk through door with a smile .Arianne H.
Customer did not leave a comment.john P.
Very convenient and the staff went out of there way to coordinate the pick up and drop off. They even have a Fedex drop off at this location. Brandi the title lady was very professional.Debbie W.
Customer did not leave a comment.Thomas L.
Wonderful staff. And that business does just about everything so it's a wonderful one stop shop for those coming to the area for the first time. (as well as those of us starting over here at home)Stacy P.
You need staff with knowledge of the truck rental industry that can respond to questions and staff to clean trucks for the next renter.JANICE B.
Customer did not leave a comment.Danielle G.
I believe the drop box to return the key was broken. We were too afraid to leave the key Incase someone was to see it and steal the key.Demi R.
Customer did not leave a comment.Carisa A.
Customer did not leave a comment.Capella Y.
Customer did not leave a comment.nicholas V.
My experience was great the young lady that handled my rental was amazing very knowledgeableBeverly W.
Customer did not leave a comment.Sherell S.
Customer did not leave a comment.Kirt T.
Not Goin Postal's fault for the rating. Would recommend for future rentals that in the event that a customer does not make it to the reservation time slot to pick up the trailer, that a call is made to the customer prior to giving the trailer to another customer. I lived on the East Bank and had to go the West bank to pick up the trailer.Derrick N.
Customer did not leave a comment.Whitney J.
Customer did not leave a comment.Michael S.
Very accommodatingGilda W.
Customer did not leave a comment.Doris M.
The manager/owner was great and very friendly; he even came in early to rent us the uhaul which better accommodated our schedule and allowed us to get a face-to-face experience. I would highly recommend using this location again.Rebecca S.
Customer did not leave a comment.Rachel H.
Customer did not leave a comment.Rachel H.
Customer did not leave a comment.WILLIAMS A.
Goin Postal of Marrero even does FedEx and Auto Title transfers at this location! It was very convenient for us.Fanci S.
Customer did not leave a comment.James H.
I had an awesome experience very friendly and very helpful and knowledgeable this is a great place to do business I will recommend to all my friends and family and anyone who needs advance on where to go this will be the place Going Postal in Marrero!!!!! Very satisfied customer for life ????????????????????JERRY L.
Customer did not leave a comment.WILLIE C.
The break release lady...she will drive a sane person crazy, lol!!TYECE M.
Customer did not leave a comment.CARLTON J.
The lady who handled everything was great!!!Kristi S.
Customer did not leave a comment.Mary R.
Customer did not leave a comment.Jeanine E.
Great customer service, thanks!William A.
Customer did not leave a comment.RANDOLPH C.
Customer did not leave a comment.MUSTAFA F.
Loved the employees. They were so helpful, and the move went great. Would recommend.Ronald G.
The two girls behind the counter were very helpful. I would recommend this location to my friends.Lee L.
Great service!!Seth R.
Awesome location! The girls in the front are very sweet and helpful!vance L.
The staff were very helpful, the business offers alot of other services such as Fedex, Notary and auto title as well. The also sell stamps at post office price. I would not change anything. Its always a pleasure doing business there.Dorie P.
Customer did not leave a comment.robert M.
The ladies who assisted me were very friendly and helpful. I would definitely go back to this location again.linda L.
Customer did not leave a comment.Monique E.
The proprietor of this location is very professional and engaging. He is an excellent representative of UHaul. Compared to the location I used to frequent, this location is head and shoulders above. I experience NONE of the apathy and indifference I'd grown accustomed to at the Gretna location. This location will be my go-to from now on.Jason H.
Customer did not leave a comment.Barbara T.
Customer did not leave a comment.CHERLYNN G.
Customer did not leave a comment.Angelina T.
Keep on doing what you're doing.Jason H.
Customer did not leave a comment.Gregory M.
I was satisfied with the whole transaction.Jason H.
Customer did not leave a comment.James W.
Customer did not leave a comment.ted C.
Everything was wonderfulMichelle L.
Customer did not leave a comment.Gregory T.
Customer did not leave a comment.ronnie A.
Customer did not leave a comment.CARMELLA M.
Customer did not leave a comment.Charlene N.
Customer did not leave a comment.Eayd J.
Customer did not leave a comment.Cheryl T.
Customer did not leave a comment.bilal A.
The individual behind the counter did not create a contract for the trailer I picked up. This created a delay and issues at the drop of location and nearly resulted in extra charges for the trailer being used longer than the two day period.Alan S.
Customer did not leave a comment.JOHNNY S.
Customer did not leave a comment.Kedrick H.
Very quick and friendly service.BERNARDETTE M.
Customer did not leave a comment.TOMMY S.
This location was outstanding. Two employees were in the establishment and both wanted to help.gary H.
Extremely friendly and helpful.Ralph A.
Customer did not leave a comment.ROY M.
Customer did not leave a comment.Gerald L.
Excellent everything! They even do Notary and Auto title Transfers here. When we returned our truck we registered our vehicle in Louisiana through this location.Suyapa P.
We had to add 3 quarts of oil before getting on the road.Joyce D.
I had no problems. Thomas was the person assisting me. He was very knowledgeable and friendly.Tanya G.
Customer did not leave a comment.KAIKO N.
Customer did not leave a comment.nancy S.