Customer Reviews for Good Hope Outdoor Products
(U-Haul Neighborhood Dealer)

30 reviews

120 Jacks Creek Rd   Good Hope, GA 30641

(770) 267-0346

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(770) 267-0346

120 Jacks Creek Rd
Good Hope, GA 30641

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Super hard to figure out where the U-Haul was. Dolly and other materials I ordered were not at the location

David F. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
3.0

Needs a working number. The trailer needs to be oiled.

Lakashia W. 
Rating:
3.0

The phone number needs to be updated. I had to search for someone to help with the trailer. If I didn't see the other uhaul trailers in the back I would've never seen the place.

LAKASHIA W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
4.0

Customer did not leave a comment.

CHARLES W. 
Rating:
3.0

The place is very hard to find as the U hall items are behind a building and can not be seen from the road. The person where I dropped it off helped me get to the place to leave it and told me after I got it disconnected he than just walked away. I was glad I watched it being connected so I had some idea how to disconnect it.

James M. 
Rating:
4.0

U haul makes it so complicated to rent their stuff, I will prob never use uhaul again…. Very disappointing, it use to b so simple, next time I will use Ryder or nothing at all

Tony P. 
Rating:
3.0

Customer did not leave a comment.

CHARLES M. 
Rating:
4.0

I was to pick up a truck in Madison, Georgia at some place called Computer something or other on Eatonton Road. When I arrived at 9 a.m. this pigsty was locked up and no one was there. When he finally showed up around 9:15-9:20, he had no 15' truck for me. He drove to another location - a Chevron station on Eatonton Road as well, just leaving me standing in the parking lot. After around 20 minutes later telling me that the other location had a 26' truck I could have. I told him that I wanted a 15' truck, period. He told me that the Chevron place was looking for a 15' truck, and that I would receive a call from them. Then he left, once again leaving me in the parking lot! That's when I took matters into my own hands, and called U-Haul customer service. The person I spoke to found a truck in Good Hope, Georgia, where a guy named Mark was very helpful. Meanwhile, it is getting close to noon, and I am just starting a move that should have started a few minutes after 9 a.m.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

CAROLINE B. 
Rating:
3.0

Customer did not leave a comment.

DWAIN K. 
Rating:
5.0

Customer did not leave a comment.

Jay R. 
Rating:
5.0

Outstanding support

Ron C. 
Rating:
3.0

Customer did not leave a comment.

DWAIN K. 
Rating:
5.0

Everything worked out great and went smoothly! The man at this location (cant remember his name) was very kind and helpful. Thankful for a great experience.

Brooke H. 
Rating:
5.0

Customer did not leave a comment.

sean R. 
Rating:
5.0

Courteous & helpful staff. Equipment was clean and ready to go. Great experience...will definitely rent from this location again.

Holly P. 
Rating:
5.0

Mark greeted me just after I pulled into the lot. Parking and completing the return only took a few minutes. Phone contact is difficult but the site is attended until 5PM.

Henry W. 
Rating:
2.0

Truck was not ready or clean. Had to wait for someone to show up to complete the contract. No help on helping with change in drop off destination. Recommend using Certified U-Haul rental center or completing everything online.

Mark B. 
Rating:
1.0

Actually check me in in person and respond to calls.

Nicholas R. 
Rating:
4.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

Wayne K. 
Rating:
3.0

There is no personnel on site, when I went to return it there was no one there I had to Google the facility to get a phone number to call someone and find out what to do. She was very nice but it was just a little strange to be told u have to return something by a specific time and u pull up to return the Uhaul and there's no one there and nothing anywhere that tells you what to do. I feel If you rent out something and the customer is expected to return the truck then someone should be there, I don't think I should have to try and figure out what to do.

john B. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE F. 
Rating:
3.0

Customer did not leave a comment.

JASON B. 
Rating:
1.0

gott over charge owner was not there on time

ROBERT B. 
Rating:
1.0

There for an hour trying to just get vehicle Wanted to drop off and another location was not able to do. Truck had flat tire once finished hour long process to obtain truck. Had to travel to separate location to get new truck. Probably added at least fifteen miles to bill with no break in rates. Ended up paying more due to circumstances not related to me and got started moving two hours later in the day.

MARK C. 
Rating:
5.0

nothing

JOEL P. 
Rating:
5.0

Customer did not leave a comment.

AMANDA T. 
No reviews have been submitted for this location.

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