Customer did not leave a comment.Liz M.
Customer Reviews for Grants Small Engine Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was no issue with the pickup location, the issues I encountered were solely with the processes and systems provided by Uhaul. I paid alot of money to reserve a truck for a move with a very strict time-line. The day prior to my scheduled pick-up I received a call from a Uhaul representative informing me that they dont have a truck at the location I chose, so my only option was to pick one up 10 km from my home. In addition, the truck was not clean(!), and had Arizona license plates. Not good for multiple obvious reasons being a Canadian driving across BC.Tim O.
All good for the drop offgary S.
Customer did not leave a comment.Isabel A.
Customer did not leave a comment.tyler B.
Space was limited so drop off for a 26' truck was hard. And Uhaul doesnt have this location easily accessible on their website for some reason making it hard for booking nd on their side for pick up and drop off.Jenna P.
Customer did not leave a comment.Ryan K.
Nice friendly guy who waited on us but wasn't too organized, laptop not plugged in, had trouble filling out the reservation but a really nice guy.dan B.
Customer did not leave a comment.Malcolm H.
Worst customer experience I have ever encountered in my life. From reserving the truck to dropping off including 2 calls dealing with the call center, the whole process is a disaster. First time in my life got hang up from a call center agent too. So remarkable.Bofu L.