Customer Reviews for Guardian Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Guardian Self Storage

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KENNETH M.
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Customer did not leave a comment.

Jean T.
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Allen W.
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They would not give me a Military discount. Had to buy windex and paper towels to clean the inside of windows. The tires needed air, had to buy a tire guage to get the proper air in tires as most gas stations only go to 45 lbs. and truck stops don't have air. After 5 stops I finally found a station that had the proper pressure.

Ronald G.
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The men working at this location were incredibly friendly and helpful!!!

Daniel S.
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Customer did not leave a comment.

KEVIN M.
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PAUL M.
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Charlie and Eric are great!

TIMOTHY G.
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Free lollipops?

Frederick C.
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ROBERT K.
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WILLIAM S.
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The representative was very fast and helpful. It was a great experience.

Michael W.
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The overall experience was excellent. Truck was ready when I arrived and the paperwork was explained and the charges were explained as well. The equipment was in excellent shape.

JOSHUA L.
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JOSEPH N.
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JOHN K.
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MATTHEW J.
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gary W.
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We Always get great service w/ Charlie & team at Bourne UHaul. Thx

Starr B.
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Morales G.
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Kristof K.
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The guy at the location was really friendly and helpful with helping me modify my reservation. Truck itself needed some work. Was out of alignment so I had to keep steering wheel turned 45 degrees to the left to keep it going straight during ~800 mile move. Truck was reasonably clean when I picked it up but dash covered in dust and a drink spill so I wiped it down myself before using it.

Larry S.
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The check in to pick up was awful. I uploaded my license photo in advance and had to do it again. Then, I had to list an alternate contact and when they didn't answer the phone (because who i n 2020 answers a call from a number they don't recognize? No one!) another alternate contact had to be added and, guess what, they didn't answer also. One I called someone to inform them, they did answer the phone. Then I had to add a work number. This whole process took about 25 minutes longer than it need to.

DAVID B.
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Customer did not leave a comment.

james M.
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Wonderful professional staff.Very strong interpersonal communications skills.Honest.sincere and knowledgeable about p

John J.
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Customer did not leave a comment.

James D.
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Charlie Witkus was very helpful. They have many items and various box sizes for your packing needs.

Daniel C.
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Great experience. Person that checked me in and out was fantastic.

JOHN B.
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Customer did not leave a comment.

barbara G.
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the man was very pleasant and helpful

Kevin Y.
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No complaints. You have an outstanding company and you do a great job. And I fell like the services you offer are a great value. Thank you!

Daniel C.
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CHERYL S.
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Charlie is awesome. Friendly and helpful.

frank L.
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Joan S.
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Love dealing with Charlie. A pleasure!

nancy G.
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ELIZABETH S.
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Professional, personable and efficient. Charlie is awesome!

michele K.
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This was hands down my best experience with Uhaul. The customer service representative was exceptional friendly and helpful. Such a nice person who clearly cares about others. I highly recommend this location for Uhaul services!

cliff P.
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Thanks!

Arthur C.
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Customer did not leave a comment.

Justin J.
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Maria M.
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Brian L.
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Julie N.
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SAM D.
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Great location, excellent service, friendly owner

Paul T.
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ted H.
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Fantastic service from initial phone inquiry to final drop off, I will recommend Guardian to anyone looking for a quality vehicle and friendly service. thank you

Ronald M.
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Jennifer S.
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I very much appreciated the professionalism at this store! This was my tenth time using U-Haul and my best experience.

Wayne B.
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Very friendly staff.

JENNIFER A.
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Amazing workers in this office! Best Uhaul experience ever.

Susan M.
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susan O.
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Charlie was so helpful, friendly and offered excellent customer service with our rental. I would highly recommend Guardian Self storage for a rental. Thank you.

John M.
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Have tie downs available for motorcycle trailer....but overall no issues

paul P.
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My only complaint was that the radio didn't work and I only found out aft I had pulled away from the pickup location. Charles would have helped and asked if I wanted a different vehicle but I decided that it wasn't really that important. I used satellite radio from my phone. I meant to mention the radio to the drop off location but I forgot to mention it.

alex J.
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Charlie was amazing. He went far beyond what I was expecting. Rented truck was clean, full of gas, he explained everything I needed to know. Great service.

Peter L.
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Daniel S.
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Steven S.
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Was not able to use the trailer as car would not fit. Returned it to facility but no one was there.

Brian S.
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Excellent service from guardian self storage

Mary B.
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Charlie made the transaction easy and quick. He not only helped me over the phone but also in person. I will definitely go there next time I need to rent a truck again!

Tammy B.
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Customer did not leave a comment.

John B.
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The representative from Guardian Self Storage was amazing. Friendly, helpful, and courteous. I wish I could recall his name. He alone would make me use this company again!

Travis S.
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Stephan R.
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Karen J.
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Christopher C.
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Neil M.
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Found the passenger side mirror unable to be adjusted

Robert S.
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Emily H.
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Michael S.
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Have rented from Pocassett location several times now, always very happy with the customer service and equipment.

Andrew B.
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Fix your piece of shit app. The guy whom she's this location is very helpful and professional.

Chase T.
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Customer did not leave a comment.

Jeffrey P.
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Wendy D.
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Nothing. It was a pleasant experience.

BOB S.
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Charlie at your pocassett location is the best!

Steven A.
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Rick W.
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John C.
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Excellent place to do business with I'll go back again pleasurable people and staff

Rick P.
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Just keep doing what you're doing. I always rent from this location when the equipment I need is available there. Even when it's not available, they point me in the right direction to get what I need.

Christopher C.
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Excellent experience! Van was ready on time and super clean. Eric and staff were very helpful. Would definitely rent from this facility again.

Dennis F M.
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Huberto A.
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james L.
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Stetson F.
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Nothing

Michael F.
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chris L.
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My whole experience from initial phone call to returning a traitor was fantastic ! I rented a trailer for my motorcycle. I was treated kindly . The owner was very professional. I'll definitely will be renting a trailer again from them, so as to get my motorcycle after it is repaired.

Christine L.
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Customer did not leave a comment.

Philip B.
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Friendly service . Eric & Charlie were great to deal with . Will definitely rent from here in the future.

Scott G.
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Very impressed with the staff! I was in and out very quickly and the trailer was clean and worked perfect.

Richard M.
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Customer did not leave a comment.

Robert N.
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The man who rented us the U-Haul was awesome! Very helpful. The only problem was there was grease on the floor of the U-Haul which made it very slippery and we had to use an old rug to put furniture on as not to get the grease on it!

GAIL B.
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Great personal at this location

Heidi B.
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In my opinion as a customer, the Guardian Self Service facility is above expectations in all areas.

Rose T.
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Nothing. Great experience!

Elizabeth D.
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Customer did not leave a comment.

Denise L.
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Very nice people.

Melissa O.
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Carolyn H.
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Robert L.
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Truck, although it had 40,000 miles of wear, ran fine with no problems, even through a drenching 2 hour downpour on the NJ Turnpike. All moving equipment - dolly, cardboard boxes, and blankets - were in good condition and worked well.

Scott H.
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Always top notch

william H.
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The only problem I had with the truck is that the windshield wipers need to be changed. They chatter. The noise is most annoying.

No reviews have been submitted for this location.

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