The man who runs it, seriously needs training. The check out took over an hour. We were supposed to be trailering an open bed 5X9. First he couldn't even find our reservation. Knew nothing about how to attach the trailer to the contract. We were told everything was ready to go and all we had to do was pick them up. Then after telling the gentleman several times I did NOT WANT OR NEED the additional insurance, he tacted it on anyway. I will never deliver an attachment for U Haul again. Too much trouble. They were notified via text. I have yet to talk to anyone. Loni ByarsLONI B.
Customer Reviews for Highway 13 Liquor And Cheese
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was on the spot, kind, and helpful. Thank YouLane W.
Customer did not leave a comment.RaymondEric E.
Very courteous staff member/DEBORAH B.
I had reserved with the Baraboo location. They did not enter correctly luckily was able to pick up in Adams.Michael M.
Order was originally guaranteed at TMC-New Lisbon,WI. No truck! Had to waste a few hours getting a new truck adding 70 miles to the trip while paying idle help and was short 6 dz moving pads which resulted in some damage to furniture. Extremely disappointed.James P.
Customer did not leave a comment.Debbie G.
Customer did not leave a comment.Lucas E.
Customer did not leave a comment.James B.
I just rented moving blankets for the day.Scott G.