Customer Reviews for Hill Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hill Auto Sales

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June A.
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Customer did not leave a comment.

Sonja A.
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This was just a drop off location. However the process was very simple to return the truck.

Lakearth J.
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Customer did not leave a comment.

FOSTER C.
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Truck smelled it smoke and was dirty when we got it. After that everything went well and the truck did a great job.

Debra H.
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Customer did not leave a comment.

ronald R.
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all over it, great service, my #1 uhaul location from now on.

Charlene H.
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Nothing you are awesom THANK YOU

dave M.
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Customer did not leave a comment.

Stuart G.
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Customer did not leave a comment.

Matthew C.
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Ensure that the uhaul mobile check-in/pickup doesn't block reserved customers (before/after hours, specifically) from accessing information necessary for their pick-up of rented equipment, nor from dropping it back off at their specific location.

Forrest L.
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Customer did not leave a comment.

George F.
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Nice is a bonus... they're nice

Larry C.
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Establishment was closed in the early afternoon. No-one around to answer my questions. Found key drop box on a post rather than in front door!(?) Never again.

Gary M.
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Customer did not leave a comment.

charles P.
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Customer did not leave a comment.

Jeff K.
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The folks were great but the experience of renting it was a great pain to get it in a location I preferred and still was 16 miles out of the way from were I asked for it after several tries.

Ryan G.
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Awesome employees at this location. Wish I could have had this kind of service from the pick up location!!

John G.
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The trailer pulled good, the employee were very helpful.

James M.
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Customer did not leave a comment.

Frank H.
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Customer did not leave a comment.

William F.
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Staff was excellent! Got bigger truck than I reserved for same price, Reserve Online First!

Cathy G.
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Me Hill was amazing! Very courteous and attentive. I would highly recommend them! If I ever need another U-Haul I'm going back!

Stuart G.
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Customer did not leave a comment.

Bobbie W.
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Customer did not leave a comment.

Tyvanda L.
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Poor customer service. Very poor.

Tommy C.
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Customer did not leave a comment.

Archie R J.
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Thank u

Marcus B.
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Customer did not leave a comment.

Tyshecka M.
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Customer did not leave a comment.

Hart S.
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Customer did not leave a comment.

Jonathan L.
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Everything went efficient

charles P.
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Customer did not leave a comment.

Frank H.
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Customer did not leave a comment.

Stewart G.
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Customer did not leave a comment.

CHARLES B.
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Very friendly and helpful group.

Alexandria D.
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They were so helpful.

Walter J.
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no comment

Benjamin P.
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Rude, disorganized, dirty.

Phil V.
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I have no complaints! Thumps up!????

Robert R.
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Customer did not leave a comment.

Arthur T.
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Your uhaul rep was leaving work when he saw me drive onto the lot. He parked his car and helped me turn in my trailer. Great job!

Tricia M.
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My original truck was given away twice which was a HUGE inconvenience however it was taken care with a ton of frustration on my end. My pick up location at Hill, the staff was courteous made me smile through the experience. I didn't like the fact I made a reservation to prevent anything like this happening so I can't say I'd do uhaul again since it was overbearing

Danny R.
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Unfortunately they had to deal with issues and mistakes from the place I picked the truck up from but they did a great job working with me. They were understanding and accommodating. Very helpful to me and this whole situation.

Kenneth D.
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Terrible customer service! Called me after I left pick up location in Charleston, S.C. on Saturday wanting too know what my problem was with the Truck, very rude on phone? No issues just picked up? Drop off day very rude when they called me about where the truck was, I explained later the same day it will be dropped off. Truck was dropped off, again very rude and did not disclose an additional fee of 1-day would be charged to my card! Guess what and additional day was charged! I highly recommend renting a U-Haul in North Augusta, S.C. to not use Hill Auto Sales!

Moataz A.
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Customer did not leave a comment.

DAVID P.
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Customer did not leave a comment.

Shavon W.
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N/a

Joe P.
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Customer did not leave a comment.

GARY W.
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Diane is always helpful and does what she says she will do. This is the only U-Haul location I use.

Danny W.
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The lady that assisted us was very nice and helpful.

antoinette S.
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Excellent Service

David W.
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Customer did not leave a comment.

Felicia M.
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Customer did not leave a comment.

John W.
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Customer did not leave a comment.

Callie C.
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Though we paid for an appliance dolly, they did not include one in the truck. We didn't realize this until we got the truck home (30 minutes away), and ended up purchasing our own dolly from Lowe's instead of hassling with the staff. HUGE hassle on our part. The owners of the establishment were pretty rude and condescending, to be honest.

Evans N.
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Diane at Hill Auto Sales is amazing. In the last month she has been a blessing to my family as we have moved my Dad from SC to GA. Diane made sure our equipment was available and ready to go, and in good working order. I would highly recommend her to anyone needing a rental near Aiken, SC.

Kimberely C.
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Nothing - everything was perfect and Diane was great to work with at this location.

James T.
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Of all my U-Haul experiences, this location was the best. Management was very helpful and extremely polite. I appreciate the professionalism!

rebecca K.
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The man and woman were very helpful. They hooked up trailer for me and gave me a lesson on what to do since it was my first time pulling a trailer alone on a long trip. Very nice people

Kimberely C.
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Customer did not leave a comment.

Sherrie M.
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Ms. Diane 2as extremely helpful and very friendly. Would definitely recommend using them.

John M.
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Customer did not leave a comment.

Kevin B.
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The service was great!

LOIS H.
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DIANE was very helpful.

David H.
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Customer did not leave a comment.

Stephen P.
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Scheduled a week in advance and my pick up location was changed at the last min causing me to wait to pick up due to the new location didn't open up until ten. Then tire blew out as soon as I started on my trip witched caused be to re-schedule the movers

Timothy B.
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Customer did not leave a comment.

Joanna M.
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Customer did not leave a comment.

Keith L.
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No comment.

e. michael K.
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Customer did not leave a comment.

jeff R.
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Very nice people at pick up location Made my experience hassle free

Aubrey R.
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Customer did not leave a comment.

MICHAEL J.
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Customer did not leave a comment.

Tommy W.
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The lady attendant at the location was super congenial and thorough while she gave me instruction. Service was great.

Belk of N.
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Customer did not leave a comment.

MICHEAL D.
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Customer did not leave a comment.

LAURA R.
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Customer did not leave a comment.

Belk of North A.
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Customer did not leave a comment.

BELK OF NORTH A.
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Customer did not leave a comment.

albert D.
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Customer did not leave a comment.

BELK OF N.
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Customer did not leave a comment.

robert N.
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The agent that helped me was awesome. Very kind and professional. Would be glad to rent from them again. A real pleasure to deal with.

KAREN J.
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Dropped off after hours, so I didn't see anyone

BELK OF N.
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Customer did not leave a comment.

RANDOLPH K.
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The van was absolutely the roughest riding vehicle I have ever driven since my army days. It was a miracle I arrived without major damage. I would have thought that since Uhaul vehicles often are used to haul basically everything a family has they would be a bit more user friendly. Driving over 1000 miles in a vehicle such as this leaves one especially drained. In a word the suspension is "crap." Also there was no air conditioning. The fuel economy was a disaster. These type things one would like to know before he drives away in the vehicle. I will NOT use Uhaul again.

BELK OF N.
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Customer did not leave a comment.

NORTH AUGUSTA S B.
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Diane is always courteous and professional.

ROBERT W.
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10/10. The staff was friendly and very engaging. I was informed about the billing process and assured the process would be effortless on my part.

MICHELLE K.
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Customer did not leave a comment.

CHARLES H.
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Customer did not leave a comment.

Dennis B.
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Second time dealing with Hill auto sales related to u-haul rental. Attendant was attentive, direct, and quick to process my pickup. She told me where to drop off the trailer after I was done. I have had nothing by outstanding service from hill auto sales in beech island and the u-haul on broad street in Augusta.

KENNY D.
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EXTREMELY NICE AND HELPFUL. I WISH THE EXPEREINCE WITH UHAUL CORPERATE WAS AS GOOD. THEY NEED TO GET THEIR ACT TOGETHER.

LUTHER M.
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Very good customer service. Diane was extremely nice!!!

DON C.
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Customer did not leave a comment.

BRYCE K.
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Customer did not leave a comment.

ANGELA H.
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The lady at the pick up place was very helpful. Unlike all the other dealings that I had with hauls actual employees. I will never rent from haul again. I made reservations to make sure I would be guaranteed a truck on a certain date. At a certain time. U haul failed terribly. My move was delayed almost 6 hrs. And I had to drive an hour out of my way to finally get a truck. I will not recommend u haul to any one.

BELK OF N.
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Customer did not leave a comment.

SUSAN W.
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No problems

Holley H.
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Customer did not leave a comment.

SCOTT G.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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