Customer did not leave a comment.Karla M.
Customer Reviews for I Stop LLC
(U-Haul Neighborhood Dealer)
Centennial, CO 80015
Services at this Location:
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.HASSAN A.
Customer did not leave a comment.Burton S.
Great staff. Susan and Jorge were great!aaron M.
Customer did not leave a comment.Gary S.
They charged me more than the price on the receipt. Receipt says 81.19 but on the card it says 99.24.. what is going on?. Other than that all was good.Jae A.
Customer did not leave a comment.Karlee A.
Customer did not leave a comment.Denise G.
The customer service is spectacular! So kind and prompt. I would rent here againMisty L.
Nothing! Great staff, very accommodating. Thanks!Mike W.
Customer did not leave a comment.Joshua H.
Customer did not leave a comment.ELIJAH C.
Associate Bailey originally told me to bring the truck back at 2 pm. Next day she changed her story then charged me more and stated that she told me 9am, when I know that she didn't. Then charged me extra for it. Supposedly being late, when I in fact was on property at 2pm filling the gas tank and waiting for her to finish with the line of people that were there before me, making it seem like I was late when I wasn't. Then she also charged me extra for fuel when I had filled it up on property and the gauge said full. I don't know what kind of fly by night business you are running, but know that I will never use U-Haul's services again. For what should have been at best a $100.00 to $150.00 - 24 hour truck rental, I was charged $335.00 and told by this associate that it wasn't her problem and that if I wanted to file a complaint, that she was covered, that her General manager would always side with her. Worst service ever, and they will try to rob you blind. I'm already exploring my litigious options with my attorney.Chris S.
only real complaint is the truck cab stunk of pot smell had to drive around in the cold with the windows down - calebCALEB R.
Always double the price you are quoted forRobert S.
Customer did not leave a comment.Debra P.
It was easy no hassle.PRESTON A.
Customer did not leave a comment.Anita W.
Location was fast, professional and courteous. Vehicle was ready at pick up time.Ryan H.
Customer did not leave a comment.troy A.
Customer did not leave a comment.KINDRA S.
Nothing great experience, very easy.Jeremy G.
Extremely tight parking.David G.
Lower your price per mileJohn T.
The exterior of the van was dirty (understandable in winter weather conditions), but that made it difficult to do a pre-trip damage inspection.Lisa S.
Customer did not leave a comment.Karen D.
The lady who helped was very professional and quickly got me out the door.Matthew P.
Customer did not leave a comment.Tom T.
Customer did not leave a comment.Nichelle N.
We picked up the van and it had a flat tire, which someone then had to come fix, and put us 3 hours behind schedule. Which was tight to begin with. We appreciated the fact that they were able to fix it, but wish a different solution had been offered when we told the store that the tire pressure light was on.Jeremiah S.
Customer did not leave a comment.kathy M.
Customer did not leave a comment.Elena K.
I filled the tank back to the level I received it at and was still charged $10 for gas. Also the tire pressure was low. Other than that i have no complaints.Aimee P.
Opening at 7:00 would probably be appreciated by most your customers.Robert S.
Customer did not leave a comment.Matthew P.
The lady working there was very friendly and helpful. Great customer service. They also called ahead of time to make sure I was all set. Excellent place!Jessica C.
Customer did not leave a comment.Karen E.
Customer did not leave a comment.Janis S.
Truck was dirty, stank of smoke, truck had absolutely no power to it. Extremely sluggish even empty. Woman working was rude and was of no assistance what so ever.Kimberlee L.
Customer did not leave a comment.Sumai T.
Rented the truck at 1/4 tank. Brought it back and filled it up at their own gas station to a 1/4 Still got charged additional. Called them and told me to call the 1-800 number. What a joke of a company!Michael S.
Pick up fast and easy, Drop off was same. Nice people during pick up and drop off.Derald V.
Quick and efficientVince H.
Customer did not leave a comment.Jerry M.
Great customer service. Super quick and easy.Michael S.
Just keep up the good workSandra D.
The clerk was very friendly and nice. Excellent customer service from this lady.Blanca O.
Customer did not leave a comment.Rachele M.
Very busy location with everything else going on. It's a good thing I didn't have alot of questionsDavid H.
Customer did not leave a comment.Patricia S.
Customer did not leave a comment.Matthew B.
Customer did not leave a comment.Isabel M.
Customer did not leave a comment.Lloyd S.
Just keep doing what you are doing! This is 5he second time renting from you. I have had great service both times!Sandra D.
Customer did not leave a comment.Samuel L.
When there is a delay in pickup you can text the customer as well as calling. I had to wait more than 1/2hr. to pickup the truck. Hope this helpsIshtiaque T.
It was definitely amazing to do everything from my phone! Return was just as easy. I would just let people know that they do have to go inside to the store counter to get keys. Besides that, it was super quick and easy to get on my way.Shelly M.
Shout out to the customer service as well. It was fast and friendly.Scott L.
Customer did not leave a comment.Rachele M.
Customer did not leave a comment.Scott E.
Customer did not leave a comment.Danyel Q.
Customer did not leave a comment.Andre R.
Customer did not leave a comment.Duff A.
Customer did not leave a comment.Priscilla P.
Customer did not leave a comment.Randy C.
Customer did not leave a comment.Samantha W.
Customer did not leave a comment.SHARON M.
Customer did not leave a comment.Nichole C.
Customer did not leave a comment.Conrad H.
Customer did not leave a comment.BRIAN D.
It is the best company. Comfortable and powerful trucks with various sizes, I recommend it to everyone.Omar A.
Great experience. Check in was smooth and the return was also easy. Loved that this UHAL location was at a gas station. I could full up the gas tank and turn it in. Easy!Steve A.
We did not realize this location is in a Convenience store so if there is only one cashier, you have to wait to finalize your rental. The manager was very accommodating and gave us an extra day over the phone. I personally prefer a full-service operation.Mary G.
It's been years since I rented a U-haul, so I was really pleasantly surprised to see how much the process has evolved! The reservation, pick up and check in process was effortless and the truck I rented was very clean and well maintained. Thank You U-haul for being a dependable go-to when I need a rental truck!Martin J.
Thanks for a good experience!Isabel M.
Customer did not leave a comment.Jordan P.
Customer did not leave a comment.Lona K.
Customer did not leave a comment.Lynnae H.
Customer did not leave a comment.Manuel S.
The provided phone number seemed incorrect. No one answered and the voicemail was for a private number, not the business.Christopher M.
Customer did not leave a comment.Lara C.
I reserved the 20-ft truck and had it reserved for multiple weeks I got a call the day before we picked up so there are no trucks available and ultimately my way option was a 15 ft truck which did not hold all the stuff in my house that I was assured it would hold. This affected me closing on my house and I had to make other arrangements cost me thousands of dollars thanks to your inept companydaniel S.
Customer did not leave a comment.Arvind K.
Customer did not leave a comment.Nancy B.
Need more than one person at the counter had to wait extremely long time to get finally checked outCraig D.
Customer did not leave a comment.Mark G.
Easy return , took about 3 seconds, fast friendly serviceKen M.
Customer did not leave a comment.David R.
Customer did not leave a comment.Tom A.
My return experience was quick and easy at I Stop LLC.DONALD D. G.
Amazing customer service. Could not ask for more.Michael D.
I was charged another 30 some bucks and no indication as to why. Bill did not even say. Weird.Kathryn C.
Customer did not leave a comment.Muhammeti S.
The sales rep was amazinglatoya B.
Customer did not leave a comment.Michael L.
Easy breezy!Matthew B.
Changing the pickup location and telling the customerJonah C.
Very friendly, all equipment was user friendly, very happymichelle C.
The people super friendly!! The truck excellent condition and super clean. We think is a good price for a big truck!!!Soria D.
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