Customer Reviews for Itec Mobiles and Computers
(U-Haul Neighborhood Dealer)

108 reviews

2900 Markham Rd Unit A5   Toronto, ON M1X1E6

(647) 484-6034

Hours

  • Mon–Sun
    10 am–9 pm

Services at this Location:

Contact Us

(647) 484-6034

2900 Markham Rd Unit A5
Toronto, ON M1X1E6

Services at this Location:

Hours

  • Mon–Sun
    10 am–9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Yes

singarajah S. 
Rating:
5.0

Customer did not leave a comment.

Hang Z. 
Rating:
3.0

Customer did not leave a comment.

Stefanie D. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
2.0

No staff on site, need to call and wait for staff to show up. Waste 30 minute Location is Not visible and hard to find

Michel P. 
Rating:
3.0

When I book truck Kilometer 89.cent When i return turck The i get charged 1.43 it not good

kugathasan V. 
Rating:
5.0

Customer did not leave a comment.

NADARAJASH S. 
Rating:
1.0

Good van nasty condition. I ended up getting big bites on my thigh and ass. The location did not bother to clean the vehicle for several days from the overwhelming dirty smell. There was pet and Human hair and the dirty windshield specially inside made it difficult to see well. We spent several minutes to clean it. As I was running late and no other vehicle available I did not bother to mention the nasty condition. Upon return the man laughed when I mentioned my concern and said it's due to the vehicles are rented back to back.

ALI A. 
Rating:
4.0

Customer did not leave a comment.

Saeed A. 
Rating:
1.0

Pick up time was 10am, uhaul associate showed up at 10:30, got busy on a personal call and made me wait. I got the truck at just before 11am and they deducted 1 hour from my use time. Fuel was slightly less than 1/2, he marked it out at over 1/2. They were unable to explain my bill..

William O. 
Rating:
5.0

Customer did not leave a comment.

Lisa S. 
Rating:
5.0

Customer did not leave a comment.

SHUQIANG Z. 
Rating:
5.0

Customer did not leave a comment.

Fuad J. 
Rating:
5.0

Customer did not leave a comment.

Zhihao Y. 
Rating:
5.0

Krish was at the parking lot to check me in earlier than office hour and despite I have selected mobile pick-up. The van was in good condition but it has some heavy smell from previous renters, perhaps it's good to air the van. The cargo floor was sandy and I had to clean it since I am moving furniture/beds. But hey, it served its purpose, and all good. Return was hassle FREE These are feedback from me and they are not complains, I will definitely rent again from them.

ZACH H. 
Rating:
1.0

Dealer is a fraud person. He is giving a set back to u- haul. Shows different gas level on paper when we sign to take out but the actual fuel gas was way below compared to shown on paper. He ask to being the fuel level shown on paper and doing something with the gas before giving it to customer. I have photos taken before taking out the truck. And this guy is rude to the customers.

sukhwinder S. 
Rating:
5.0

Great experience with the self check in as well as the location owner with the check out.

Nishant G. 
Rating:
5.0

Great service

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

Manav B. 
Rating:
4.0

Customer did not leave a comment.

Aman R. 
Rating:
4.0

Customer did not leave a comment.

Anthony C. 
Rating:
3.0

Customer did not leave a comment.

Steve S. 
Rating:
5.0

Customer did not leave a comment.

Fuad J. 
Rating:
2.0

Furniture pads and dolly wasn't part of selection, not asked for nor used but fee charged for these items unfairly

Luqman C. 
Rating:
2.0

Location is difficult to find. Very bad odour in the van difficult to get rid.

Tan M. 
Rating:
3.0

1. Ease up the very complicated verification. I did 4 means of verification: - Live photo for my driving license (front and rear) - Live selfi - Live photo of my passport - Provide a second person and they called their phone. 2. Google didn't lead me to the location. Just to the front of the building, and I had to search a lot before I found it. 3. I didn't get the accessories, they weren't prepared in the truck as mentioned earlier. 4. There is no sign where is the office for questions. 5. There is no clear indication whether it's allowed to park our cars in UHaul's parking.

Mohamad Jaafar N. 
Rating:
5.0

Customer did not leave a comment.

Mayorathan P. 
Rating:
5.0

Customer did not leave a comment.

Lionel M. 
Rating:
5.0

Customer did not leave a comment.

Volen S. 
Rating:
5.0

Customer did not leave a comment.

Andy N. 
Rating:
3.0

The truck doesnt has windshield water

Marvin C. 
Rating:
1.0

Old makes all kinda of noises Eats too much gas it took me $70 per 100 klm

Corrado S. 
Rating:
4.0

Customer did not leave a comment.

SHEROn F. 
Rating:
5.0

Amazing service

sina R. 
Rating:
1.0

Customer did not leave a comment.

Nas U. 
Rating:
5.0

Customer did not leave a comment.

Xiaoqi C. 
Rating:
1.0

Customer did not leave a comment.

Aaron S. 
Rating:
5.0

Fast check-in and fast check-out. Representatives were super helpful and friendly

Julia L. 
Rating:
5.0

Customer did not leave a comment.

Kit Q. 
Rating:
3.0

Was a bit confusing to figure out where to get the key, not enough signage or instructions

Owais L. 
Rating:
5.0

Customer did not leave a comment.

MAHINTHAN A. 
Rating:
5.0

Customer did not leave a comment.

Amarjeet S. 
Rating:
5.0

Excellent and friendly service. Very accomodating. Would recommend. Venakum!

ALEXANDER Y. 
Rating:
5.0

Customer did not leave a comment.

CINDY T. 
Rating:
5.0

Communication excellent. Very professional to deal with customers.

Ramzieh B. 
Rating:
5.0

Customer did not leave a comment.

PARAMESWARAN V. 
Rating:
1.0

Horrible customer service on phone. Was relocated to another location to find out i didnt even have a reservation there either!

MATTHEW O. 
Rating:
4.0

Customer did not leave a comment.

WUI YI H. 
Rating:
5.0

N/a

Sparsh G. 
Rating:
5.0

Customer did not leave a comment.

SIU-CHUNG Y. 
Rating:
5.0

Provide some water or beverage so people moving anywhere will no longer thrusty.

Harpraat S. 
Rating:
5.0

Customer did not leave a comment.

VENUMADHAV K. 
Rating:
4.0

Customer did not leave a comment.

Jerome M. 
Rating:
5.0

Kindly lower cost by increasing daily rental cost and including more kilometres.

Sandeep S. 
Rating:
1.0

I never signed up for Collision damage Insurance in the past as well as this time. However, the person at the store told me I was good to go without checking total price or what was included. He told me to just go if I got the contract email notice. I feel like I have been tricked and I plan to put google review as well as escalate this issue further if no appropriate response is made from the company

YOON-GOO N. 
Rating:
5.0

Very easy to work with and this location bailed me out after a bad experience with another uhaul location. Kudos to itec.

PETERD H. 
Rating:
1.0

Worst experience ever. Will never even think renting from u-haul

pankaj T. 
Rating:
5.0

This was a fabulous experience and made moving, an already stressful activity, so smooth and easy!

GABRIELLEJUDITH D. 
Rating:
4.0

Customer did not leave a comment.

Sunny P. 
Rating:
4.0

Vehicle was ready late but only 30 minutes, so not so bad. Van floor, not to bad but could have been cleaner.

Gregory L. 
Rating:
1.0

Mistake of the mileage calculated

wenhuang L. 
Rating:
5.0

Customer did not leave a comment.

ANDY L. 
Rating:
4.0

Very efficient and friendly

OLAF K. 
Rating:
2.0

Poor customer service, location showed open till 9pm but had altered hours and closed at 6pm. I booked online and when I arrived at location it was closed. Live chat with uhaul said location is open despite me standing in front of the store which was closed. Waited 2 hours for uhaul customer service phone which didn't attend and live chat gave me the number. Finally ended up calling the location cell phone ( curb side delivery number) then they came and gave me the key Tedious experience. Car itself was new and clean

Muhammad K. 
Rating:
1.0

I rented a trolley with my truck online, and it was not provided to be upon pick up. I was told to fill the tank over the 1/4 mark upon return, as the customer before me who rented the truck did not fill the tank before he dropped it off. I was promised if I do so, my gas would be reimbursed, and it was not.

WHITNEY G. 
Rating:
5.0

Customer did not leave a comment.

Shun Wa Cynthia Y. 
Rating:
5.0

The $15 safe move was added without asking me. I had not checked it off when I reserved it online. It is too much hassle to get a refund but information should be confirmed with the customer before charging.

YEUNG J. 
Rating:
2.0

Customer did not leave a comment.

ZONGMIN D. 
Rating:
3.0

Customer did not leave a comment.

Omar R. 
Rating:
3.0

Great help at the front, online chat not so much

Taunica J. 
Rating:
5.0

Customer did not leave a comment.

MIRZA HAMID ALI M. 
Rating:
5.0

Customer did not leave a comment.

UTHAYAKUMAR K. 
Rating:
4.0

Customer did not leave a comment.

Taryn V. 
Rating:
5.0

Customer did not leave a comment.

THANUSHAN R. 
Rating:
3.0

Customer did not leave a comment.

Phi T G. 
Rating:
5.0

Customer did not leave a comment.

KARTHIKEJAN S. 
Rating:
1.0

Poor service and unprofessional agent, terrible company.

Feiye C. 
Rating:
5.0

Attendant was quick and knew what he was doing and what to offer. Only thing was the truck was not clean on the inside but other than that service was great. Big improvement over my other times dealing with Uhaul.

MAYURAN J. 
Rating:
5.0

Customer did not leave a comment.

FAISALHAMID A. 
Rating:
5.0

Excellent service & best customer service

KISHANTHAN N. 
Rating:
3.0

The login and application approval process for retrieving the truck was extremely choppy and disjointed. The lock box was a nightmare to deal with because of the temperature. Everything involved in getting the truck so I could use it for my actual move was an absolute disaster. Largely disappointed by the sign up process.

Nathan C. 
Rating:
5.0

Good customer service at this location.

Murali B. 
Rating:
1.0

We arranged for a movie truck on December 30th for 2 days. Our uhaul location gave away our vehicle and sent us to another location 25 minutes away. We picked up our truck which was muddy and not cleaned. During our move, we received a phone call from the uhaul location demanding that we return the vehicle by 6pm. This was a shock as we rented the vehicle for 2 days. The location said the order from our original location indicated 1 day. Therefore, we moved tirelessly for 30 hours straight and returned the vehicle and refueled the truck. The invoice then charged us an extra $24 for a refuelling fee. I asked the location why we were charged and he said the level was slightly less than it was when we picked it up which was not true at all. He told us to contact uhaul customer service to rectify the situation. We are not happy with our experience and would like a call back to discuss this further.

SUMEETH S. 
Rating:
5.0

Excellent service good job shanker

KISHANTHAN N. 
Rating:
4.0

Better signage for location. Had to look around, was not obvious where the rental location was.

Vincent V. 
Rating:
1.0

Dealer owner was very rude and does not have any atticates to speak. I will never ever suggest anyone this dealership. Uhual if you see this comment do communicate to the DeLaet that he has to be polite with the customers.

Kuldeep G. 
Rating:
1.0

I had booked a the Dolly and a moving truck about 3 days ago booking online and went to the location to pick it up. They said they don't have the dolly and I have to only take the Uhal truck. My question is that how I am able to book it online and the location don't have the dolly. Might not use Uhal again if Uhal don't get their act together. Because this is the 2nd time it's happening to me.

Zohaib A. 
Rating:
5.0

Customer did not leave a comment.

EGOR J. 
Rating:
4.0

It was a bit challenging to find the actual store to pick up and return the key. The Majestic City, where ITEC is located, is a confusing place. Having said that, once we found the store, the gentleman who served us was polite, friendly and helpful. It was good to have a lot of parking at the location.

KERRYDENISE M. 
Rating:
1.0

This location is terrible. The agent is unprofessional and not helpful. My booking included a furniture dolly which was confirmed as available on the phone, only to not find it available at the location when I went to pickup. The location is supposed to close at 9 PM, which I confirmed with the agent when I picked up the truck however, when I went to return the truck at 8:20 PM, the location was already closed. Note; the location is 60 KM away from where I had to go back home. The agent at the location told me that the rental includes 100 KM, however when I returned the truck, I was charged too much. I tried contacting uhaul customer support, but I was put on hold for 40 minutes before the call disconnected!!! I am very unhappy.

GALALMA H. 
Rating:
5.0

Customer did not leave a comment.

Glenn D. 
Rating:
5.0

You can remove your Android app from the Google Play Store. It doesn't work and caused me more problems than actually making my life easier. I tried using the app on two different Android devices that morning and it did not work. Had to use my mobile web browser. Please remove your app from the Google Play Store.

Kuo Hsiang K. 
Rating:
5.0

Shankar was great

Vishal T. 
Rating:
5.0

Customer did not leave a comment.

ERNESTB M. 
Rating:
5.0

Customer did not leave a comment.

Ramin S. 
Rating:
5.0

Customer did not leave a comment.

Ajani T. 
Rating:
5.0

Customer did not leave a comment.

SIVALINGAM K. 
Rating:
5.0

Better handling with customer

VERAAPOSTOL I. 
Rating:
5.0

2900 Markham location worked very well for us. Great honest service, we will keep this location penciled for the next time we need a van.

SUNDARAVEL N. 
Rating:
3.0

Customer service should be improved

NADIA K. 
No reviews have been submitted for this location.

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