The above location doesn’t exist anymore. We had to drop the equipment off at the Uhaul on 3rd street.
Danielle B
Customer Reviews for Javis Auto And Diesel Services LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When I called to set up the return, I was told where to park the trailer and that I would get a text when completed. When I arrived, nobody was there and nobody answered the phone. I proceeded with the QR scan drop off and called twice leaving messages to make sure all was okay and have never heard back.
KEITH MPick up location moved multiple times last minute to farther/inconvenient locations, rented equipment was not in the truck at pick up, sent on a wild goose chase to try to find missing rental equipment at other location to no avail, truck not properly gassed up to contract. Overall caused many stressors/wasted time on the morning of my move and caused me to not have very necessary equipment needed to move.
Sandra SStaff on both ends very good
Rod PStaff was friendly courteous and professional. Equipment was in clean and working condition
RICHARD RUnfortunately the size of trailer reserves ended up not being available till after the time we had to leave, we were upgraded to the next size up, which made our parking reservations very difficult, as this was explained to the person that called, but was not addressed as there were no trailers the size we wanted
Robert LThis rental was a nightmare from the start. First they messed up the initial pick up day by a MONTH! Second when that was fixed was to mess up the date again by two weeks. I couldn't get this one fixed because of lack of equipment. So I had to put off moving for two weeks which cost me EXTRA money. Then the dealer called me one days before my pick up on a Friday and said "if you don't come and pick it up today you you can't get it until Monday because I'm closing tomorrow. This is with five hours to closing so I had to rush to get there only to have to wait three hours because the Uhaul booking computer was down. He promised me an extra day which I never received. If you use Uhaul be sure and watch them like a hawk if you book more than than a day or two ahead.
Bill KMobile drop off closed.
Melissa T