Customer Reviews for Jayroes Hardware
(U-Haul Neighborhood Dealer)

207 5th St   Benton, LA 71006
(1 Blk E Of Hwy 3)

(318) 965-4773

Location Hours

  • Mon-Sat: 7:30 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(318) 965-4773

207 5th St
Benton, LA 71006
(1 Blk E Of Hwy 3)

Services at this Location:

Location Hours

  • Mon-Sat: 7:30 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

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Rating:
5.0

Customer did not leave a comment.

Don B. 
Rating:
5.0

This location had a lot of customers but they were very fast and efficient. Nice people too.

KYLE D. 
Rating:
5.0

Customer did not leave a comment.

KAY B. 
Rating:
4.0

Very upset that Uhaul as a company moved the pick up location to a different city. 40 mins from where we were supposed to pick up. I find this unacceptable on Uhaul as a company. The lady that called me was very rude too over this. This was not my problem this was her and Uhaul as the problem. Uhaul as a company should have been bending over backwards for the problems caused to me as a paying customer

Mathew M. 
Rating:
5.0

Customer did not leave a comment.

Tate G. 
Rating:
5.0

Very nice company. It was an easy process.

Michelle M. 
Rating:
5.0

The mobile check in app would never work for the pick or drop off. That's the only complaint I would have.

CHRIS I. 
Rating:
5.0

Customer did not leave a comment.

TAMMY H. 
Rating:
5.0

Friendly service.

Allen M. 
Rating:
5.0

Customer did not leave a comment.

ALBERT H. 
Rating:
5.0

Customer did not leave a comment.

DON B. 
Rating:
5.0

Customer did not leave a comment.

Warren B. 
Rating:
5.0

Customer did not leave a comment.

robert D. 
Rating:
5.0

Everything was ready to go. We were in and out quickly with no issues at all. This was our second time to rent a truck. The first time they switched up to the Barksdale location which was inconvenient and hard to get in and out of. No problems this time Benton.

GAYLA L. 
Rating:
5.0

Great service!

Kevin M. 
Rating:
5.0

Steve was awesome, the website had given me a two day rate vs a one and he caught it, corrected it and I was provided superb customer service from start to finish. I intend to shop with him now versus the big box stores!

Denis H. 
Rating:
5.0

Definitely use This location in Benton - far worth the short drive from bossier city or Shreveport - friendly - easy to access -

kimberly B. 
Rating:
5.0

Customer did not leave a comment.

Yesudasan S. 
Rating:
5.0

Customer did not leave a comment.

Artemio A. 
Rating:
5.0

Outstanding service and product knowledge.

FREDERICK L. 
Rating:
5.0

Refund my 40.00 for items i was fraudulently charged for

BRIAN C. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
5.0

Everything was great. Thank you so much.

Tamara W. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Kelly M. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
3.0

It's just a very small facility. It was a bit crowded, but there was no issue. Employee was very helpful.

Troyonne K. 
Rating:
5.0

Customer did not leave a comment.

Carol T. 
Rating:
5.0

Customer did not leave a comment.

saundra S. 
Rating:
5.0

Customer did not leave a comment.

Jerry S. 
Rating:
4.0

Helpful and friendly

maylea A. 
Rating:
5.0

Jayroes hardware was excellent service. They saved the day because every other uhaul store I went to was the worst I've ever been at. I made a reservation and both stores I went to didn't have the truck I reserved. Jayroes found what they had and gave it to me and I appreciate. Excellent service from them.

brandon C. 
Rating:
5.0

Dont got anything to say except the blankets were awesome.

Melanie M. 
Rating:
5.0

Customer did not leave a comment.

DeeAnne P. 
Rating:
5.0

Customer did not leave a comment.

angelia P. 
Rating:
5.0

Everything was great.

Armden M. 
Rating:
5.0

Customer did not leave a comment.

DONNA S. 
Rating:
5.0

Customer did not leave a comment.

Kathy L. 
Rating:
5.0

Customer did not leave a comment.

KERRY H. 
Rating:
5.0

Great service both pick up and return!!!

james H. 
Rating:
5.0

Easy return and plenty of room !

GREGORY H. 
Rating:
5.0

Very helpful and great service.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Delphia M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

william S. 
Rating:
5.0

Customer did not leave a comment.

Kristin S. 
Rating:
4.0

Customer did not leave a comment.

philip C. 
Rating:
5.0

Customer did not leave a comment.

KAREN R. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

Keith L. 
Rating:
3.0

Customer did not leave a comment.

Emmett O. 
Rating:
4.0

Clean the interior.

Ondrell M. 
Rating:
5.0

N/A

John B. 
Rating:
5.0

Excellent and friendly service. I would certainly use again!

KENT S. 
Rating:
5.0

Outstanding Customer Service!!

GARY B. 
Rating:
5.0

Customer did not leave a comment.

FEDERICO H. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

brian B. 
Rating:
5.0

Customer did not leave a comment.

Holly B. 
Rating:
4.0

Customer did not leave a comment.

Holly B. 
Rating:
1.0

There was no drop box. We spent 20 minutes on hold with the main U-haul number just trying to figure out how and where to leave the keys.

Tennille G. 
Rating:
5.0

Customer did not leave a comment.

Matt B. 
Rating:
4.0

Customer did not leave a comment.

Dan F. 
Rating:
5.0

Great experience using uhaul both at pick up and drop off. Price great and truck got great gas mileage. Recommend highly!

Frederick H. 
Rating:
5.0

Extremely helpful and friendly.

cynthia A. 
Rating:
5.0

Simple, quick and just what I ordered.

KARL S. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS P. 
Rating:
5.0

Customer did not leave a comment.

gary S. 
Rating:
5.0

Customer did not leave a comment.

RACHAEL C. 
Rating:
4.0

Customer did not leave a comment.

MATT C. 
Rating:
4.0

Customer did not leave a comment.

MAUREEN B. 
Rating:
1.0

Customer did not leave a comment.

TALITSHA W. 
Rating:
4.0

Customer did not leave a comment.

angela W. 
Rating:
5.0

very nice man could not have been more helpful

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

CALVIN T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
1.0

Worst service ever! I requested my Uhaul truck in Bossier but was sent to Shreveport. I thought that was an inconvience but OK because the reservation stated that pick-up location was only a preference. When I arrived at the Shreveport location though, I was told they didn't have my truck (after I waited for 45 minutes). Then, I was sent to this location in Benton which is about 30 miles away. I arrived there to find out they didn't have my truck! The gentleman was not able to help me in any way as far as locating another truck or a credit for my guarantee. He acted clueless and wasn't helpful or apologetic. He said the truck the Shreveport location reserved for me there was a 26 foot. The largest they have! My brother had to drive it 4 hours (including 45 minutes out of our way). It used way more gas than the 17 foot I reserved. I had to get it because I had my sons lined out to help me move. Also, we passed 3 locations in my original town that I requested that had the truck I needed but they didn't tell me that after being on the phone with them for 40 minutes. I've called the main company phone number 4 times and the Shreveport location twice and all are saying they will call me back to give me any further type of credit or help. A $50 inconvience fee was taken off at the Shreveport location but it cost me more than that in extra gas alone. No one has called me back and its been 13 days since I rented this truck. Spoke with them again today, "they will call me back"...

SHERRY P. 
Rating:
5.0

Jayroes is the best. We will miss them.

CLARENCE W. 
Rating:
5.0

Customer did not leave a comment.

WYNONA B. 
Rating:
5.0

The gentleman was most helpful in many ways. I give him an A or A+.

LARRY S. 
Rating:
5.0

Excellent service at this location.

ROBERT M. 
Rating:
5.0

Prompt and excellent service.

Ralph P. 
Rating:
5.0

Customer did not leave a comment.

Bruce P. 
Rating:
4.0

Be able to pick up truck closer to home. I had to travel 25 miles out of the way to get truck.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

BRENT P. 
Rating:
5.0

Customer did not leave a comment.

RANDY W. 
Rating:
5.0

Customer did not leave a comment.

CLAUDE C. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Very friendly and accommodating. Will use this location again.

BOBBY R. 
Rating:
3.0

Customer did not leave a comment.

LINUS O. 
Rating:
5.0

U Haul 800 told me before I left the truck that the location had a 24 hour drop. I had to leave the truck, then return the next morning to drop the key and the contract. The owner of Jayroe's was great - apologetic about the drop issue, but clearly not his responsibility.

ROGER W. 
Rating:
4.0

Customer did not leave a comment.

BILLY M. 
Rating:
3.0

Location far away from residence.

ROBIN S. 
Rating:
5.0

Customer did not leave a comment.

randy H. 
Rating:
4.0

Customer did not leave a comment.

MARCUS H. 
Rating:
5.0

Really nice people...

MICHAEL O. 
Rating:
5.0

Customer did not leave a comment.

Brigitte C. 
Rating:
4.0

Customer did not leave a comment.

SABRINA O. 
Rating:
4.0

The truck roof leaked rain onto my household goods, but everything else was fine.

KERRY R. 
No reviews have been submitted for this location.

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