Dropped off truck at this designated location. I then called this U-Haul location, spoke with a female who said that she is 2 months new to this position. I expressed my negative experience driving across country with a non working windshield washer dispenser. She responded that windshield washer is topped up, however verifying that, the dispenser works is not part of U-Hauls verification process, and the she will make this a necessary step going forward. Having no windshield washer made for a very dangerous driving on wet, slushy, salt and dirt covered winters roads. Was looking for a discount for the inconvenience and the dangerous driving situation due to the non functioning windshield washer. She said that she would look into it and get back to me in reference. Never to be heard from again. Poor Customer service at it's best. Would I recommend, or use U-Haul again, that would be a resounding NO. To provide a better experience to the next Customer - make sure that all functioning equipment on/in your truck is working as it should be, so to provide a safe, and pleasant driving experience.
Customer Reviews for Jean Claude Cayer Entreprise Ltd
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Jean Claude Cayer Entreprise Ltd
Great service, awesome staff, excellent Covid cleaning protocol and I'd like to thank Marie-Pierre for clearing the truck from a heavy snowfall and warming up the truck prior to us arriving. I'd also like to thank her for being so understanding when we were late in returning the truck after finishing very late the night before.
Employees always pleasant and efficient and equipment well Maintained and easy access
Very good service from Marie-Pier. Thank you!
The pnline pickup process is little long
they are the most helpful people that I have dealt with in rentals. Thank you very much helping me move my father in law into a retirement home. Duane Fitzpatrick
If you need a Uhaul, rent from here! Clean, courteous and well maintained equipment.
The best and cleanest location that I've ever been to.
Perfect
They were very helpful and easy to work with I would recommend this location.
Great clean location (way cleaner than other locations). We were greeted by a wonderful, knowledgeable and helpful women that helped us with our needs. I've used U-Haul often in my life, but this location is how other locations should look like and operate like. Thank you so much for the great service. PL
Great service from the location, very satisfied. However, I had multiple problems getting the reservation confirmed for this location via the online system which took a lot of my time to resolve (multiple phone calls to Uhaul Reps. Then other problems came at checkout and errors in my billing. Again not the local Uhaul's fault but system issues.
To Top