Customer Reviews for JJ's Best Buy

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of JJ's Best Buy

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Tom J. on

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Rupen R. on

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tom j. on

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Connie K. on

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Extremely polite and prompt service

Bobby F. on

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Do something about your WiFi connection which is needed to rent on weekends.

Charles V. on

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john s. on

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Convenient location in center of town. Happy customer experience.

Thomas M. on

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Karen W. on

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Salvatore G. on

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Overall very friendly place. The staff and all patrons all seemed like family. Numerous patrons came in concerning other matters and everyone was pleasant and nice. Staff was really helpful and made the experience much nicer than I’ve had during previous rental locations.

Russell K. on

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It doesn't really look like a Uhall place maybe more signage

Geoffrey G. on

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Deborah S. on

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They were closed when we dropped off the truck so I have no opnion on the cleanliness, etc.

saranna t. on

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Very helpful and friendly staff.

Travis M. on

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Joseph C. on

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David G. on

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Used after hours rerun with cell phone drop off

Thomas S. on

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lloyette w. on

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Zachary B. on

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Kimberly F. on

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Over 60 miles from where I requested. When I got there nothing was ready. After the trailer was put on the truck I was left to figure out how to put the car on the trailer.

Jeffrey S. on

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Should not have gone to this location. Traveling an hour to pick up a truck was was completely inappropriate. Changing the pick up location repeatedly was grossly unprofessional. Very bad experience but not the fault of the Farmville location.

Laurie H. on

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tom j. on

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Anita H. on

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Get enough trucks for pickup at the Richlands and Vansant locations so people don’t have to deal with the inept man at Lebanon.

Joseph G. on

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No place to indicate drop off.

James K. on

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Melissa H. on

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This place is terrible. they charged me for a late fee which never existed, i returned the truck 24 hrs ahead of time. When I called to see why they did that I was informed that my contract had been closed out and there was no record so they had to call me back. they called back and said it was a mistake on there part someone didn’t realize blah blah. I then called and spoke with Wes Pitts the District Manager for the Farmville area, who said that he will process the refund and it would be back into my account within three days, he gave a reference number but this was all complete BS. this all started on Monday June 3rd and i have made multiple phone calls to the the uhaul company 6/5, and today for the third time 6/7 and for the third time nothing has been resolved no money refunded into my account. This is very unprofessional, and you do not play with people’s money like this. I will no longer be doing business with you guys, if i do not get my money back this will become a BIGGER PROBLEM than it is NOW

Heather H. on

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Customer did not leave a comment.