I am being overchargedDon C.
Customer Reviews for Kai Smoke Shop Beer & Wine
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The requested dolly wasn't available. The truck had no air conditioning and not even a working fan. The truck had many scrapes and dents that weren't shown in the photographs, so I had to waste time documenting them.Jeff C.
Customer did not leave a comment.Dwayne E.
It was a horrible location. Not a safe location. Man at counter was busy with his own customers at drive thru and in store. Space at counter was tiny and crowded. IPad hard to work with.Gerri R.
Customer did not leave a comment.Edith D.
Customer did not leave a comment.m'kiaira M.
The only issue I had, was the gas tank showed 3/4 full when I turned the ignition, but dropped to 1/2 a block away?Dana S.
Customer did not leave a comment.Christopher B.
Customer did not leave a comment.Signe B.
Never got the hold off my card they charged me twice waiting for hold to be releasedERNISE H.
Customer did not leave a comment.Beth T.
The person handling the rentals left before my scheduled pick up time of 4pm. He left someone that didn't know how to do the rental to handle it. The person had to video chat the other person to figure out how to do the paperwork. When I walked in at 3:55 for a 4pm pickup, I was told I was late and the guy handling it had already left for the day. This was not the location I chose to pick up, it was changed by UHaul. I chose a different location because of their ratings. I would not use this location again.TWYLA E.