Customer Reviews for K&K Used Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of K&K Used Auto

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Sandy L. on

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The pick up location was in a red clay lot, and it was raining. Not only was it extremely messy, there was an abundance of junk vehicles which made it difficult to find a place to park on arrival. Being a female, this location felt very unsafe. If my husband had not been with me, I would have gone elsewhere.

Harley T. on

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Close him down. We had to hook up trailer ourselves. Didn’t have everything I needed like he guaranteed. Not very professional.

Lloyd A. on

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Our overall experience with U-Haul was AWFUL!! We were delayed, rerouted, unable to pickup the right truck which we had reserved three weeks prior, etc. It was well and truly awful. We will NEVER rent from U-Haul again!

Janice Bledsoe W. on

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Customer did not leave a comment.

CEDRICK W. on

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Customer did not leave a comment.

Thinh L. on

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Customer did not leave a comment.

Dale C. on

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Clean up

on

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The personnel at this location was not helpful at all, smoked in the office, used profanity. Basically said he only made a small amount off each rental so helping wasn't an option. I will not pick up at this location again. I tried to use the GPS pick up but the system kept telling me I was not at the pick up which I was. The pick up took at least six calls to the UHaul 800 line and the order was still wrong which was evident when I tried to drop off the truck and was charged for an additional day. I will not use Uhaul again.

Chanel P. on

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Man was extremely helpful and friendly! Will definitely recommend!

CONSUELLA D. on

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I returned the truck empty and clean and I was charged a $25 cleaning fee. When I called to clear this up, the owner (I assumed) was suppose to have someone call me back and did not. I did what I was suppose to do and was charged extra and no one can explain why!!

joe G. on

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Customer did not leave a comment.

edward L. on

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Not a thing All was well

Fred W. on

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Well done ????

carl M. on

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Basically, it was a dump!